GEM

Employment Portal Of Government Of Nct Of Delhi Manpower Outsourcing Tender West Delhi 2025

Bid Publish Date

17-Oct-2025, 3:29 pm

Bid End Date

05-Nov-2025, 9:00 am

Progress

Issue17-Oct-2025, 3:29 pm
Corrigendum
AwardPending
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Quantity

10

Bid Type

Single Packet Bid

Key Highlights

  • Local office requirement: service provider must maintain an office in WEST DELHI, DELHI 110008 with evidence
  • Dedicated toll-free support line and escalation matrix must be provided by bidder/OEM
  • Salary payment obligation clause: provider pays staff first; reimbursement claimed from Buyer with statutory documents
  • MSE reservation: online Udyam registration validation required; OEM as manufacturer; traders excluded
  • Past experience evidence: contract copies, client execution certificates or equivalent documents accepted
  • Certificate compliance: all certificates/documents specified in Bid Document/ATC/Corrigendum must be uploaded

Categories 2

Tender Overview

Organization: Employment Portal Of Government Of Nct Of Delhi, Department: Employment Department Delhi, seeking Manpower Outsourcing Services in WEST DELHI, DELHI - 110008. Scope covers skilled, graduate, and administrative staffing under public sector procurement. The bid emphasizes local presence, with an office of the service provider in the consignee state and a dedicated toll-free service line. Although the BOQ shows no items, the engagement targets reliable staffing, payroll handling, and statutory compliance. A key differentiator is the mandatory onsite salary disbursement by the service provider prior to claiming reimbursement. This tender aligns with state-level social employment goals and public sector workforce management.

Technical Specifications & Requirements

  • Local service delivery office required in the state of the consignee; documentary evidence mandatory.
  • Dedicated/toll-free telephone support for service issues and an escalation matrix with contact numbers.
  • Submission must include all certificates referenced in the Bid Document, ATC, and any corrigenda.
  • Service provider must pay salaries/wages to deployed staff first, with reimbursement from the buyer, including PF/ESI documentation and bank statements.
  • MSE reservation available for valid Udyam-registered micro/small enterprises from the inviting state; OEM/manufacturer status required for eligibility; traders excluded for products/services.
  • Past project experience can be demonstrated via contract copies, client execution certificates, or equivalent third-party documents.
  • The tender intentionally carves a path for service-based procurement with emphasis on compliance and traceability.

Terms, Conditions & Eligibility

  • Office location requirement: Service provider must have an office in the consignee state; provide documentary evidence.
  • Dedicated support: Dedicated/toll-free helpline and escalation matrix must be provided by bidder/OEM.
  • Certificates: Upload all certificates/documents requested in the Bid Document and any Addenda.
  • Salary payment obligation: Service provider to pay salaries first, with reimbursement from buyer including PF/ESI and bank statements.
  • MSE reservation: Eligible for state-level MSE benefits if online Udyam registration is valid and documentation is provided; OEM status required for eligibility; traders excluded.
  • Past experience evidence: Acceptable proofs include contract copy with invoice, execution certificate, or equivalent documentation.
  • Bidder eligibility: Must be the service provider for the offered staffing service; documentary evidence must validate credentials.

Key Specifications

  • Staff outsourcing scope: skilled, graduate, admin categories

  • Local office presence in WEST DELHI, DELHI 110008 with documentary evidence

  • Dedicated toll-free support line and escalation matrix

  • Salary payment arrangement: provider disburses salaries prior to reimbursement

  • MSE reservation: valid Udyam registration and OEM/manufacturer status required

Terms & Conditions

  • Local office and service-support requirements are mandatory

  • Salary payment and statutory documentation obligations fall on the service provider

  • MSE reservation eligibility hinges on online Udyam validation and OEM status

Important Clauses

Payment Terms

Service provider must pay salaries first and then claim reimbursement from the buyer, along with PF/ESI documentation

Delivery Schedule

Not specified; service deployment timelines will be defined in final contract

Penalties/Liquidated Damages

Not specified in provided terms; penalties may be defined in contract

Bidder Eligibility

  • Must be the service provider for the offered manpower outsourcing service

  • Must have a valid Udyam registration for MSE reservation

  • Must demonstrate capability to disburse salaries before reimbursement and provide statutory documents

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates or contract copies

4

Financial statements (as applicable)

5

Proof of EMD/Security deposit (if required)

6

Technical bid documents and any OEM authorizations

7

Udyam Registration certificate (for MSE reservation eligibility)

8

Documentation proving service-provider office in consignee state

Corrigendum Updates

0 Update

Frequently Asked Questions

Key insights about DELHI tender market

How to bid for manpower outsourcing tender in West Delhi for 2025?

To bid, ensure your firm has a local office in WEST DELHI, submit all required certificates, provide a toll-free support line and escalation matrix, demonstrate past experience through contract copies or execution certificates, and meet MSE eligibility via valid Udyam registration. Include salary payment compliance details in the bid.

What documents are required for service provider eligibility in Delhi staffing bid?

Submit GST and PAN, experience proofs (contracts or client certificates), financial statements, EMD documents if applicable, OEM authorizations, technical bid files, and Udyam registration for MSE benefit validation. Ensure documentary evidence of local office presence is included.

What are the salary payment obligations for staffing service providers in this tender?

The service provider must pay salaries to deployed staff upfront, with reimbursement from the Buyer later, including PF/ESI documentation and corresponding bank statements to verify payments.

What is required to claim MSE reservation under this Delhi bid?

Bidders must be Micro or Small Enterprises with valid Udyam Registration, OEM/manufacturer status for the offered service, and online verification of credentials; traders are not eligible for services.

Which office location proof is mandatory for bidders in this tender?

Evidence of an office located in the state of consignee (WEST DELHI) must be provided, such as registered address, lease documents, or utility bills, along with corresponding certificates.

What past experience documents are acceptable for this staffing tender?

Acceptable proofs include contract copies with invoices and bidder self-certification, execution certificates from clients, or third-party inspection notes showing staffing services performed.

What support infrastructure must bidders provide for service delivery?

Bidders must provide a dedicated toll-free support line and an escalation matrix with contact numbers, ensuring timely resolution of staffing service issues at the buyer location.