Central Board Of Excise And Customs Maintenance Service Tender for Desktops, Laptops & Peripherals - India 2026
Central Board Of Excise And Customs (cbec)
DIMAPUR, NAGALAND
Bid Publish Date
02-Jun-2026, 5:45 pm
Bid End Date
15-Jun-2026, 6:00 pm
Value
₹1,31,050
Location
Progress
Quantity
151
Bid Type
Two Packet Bid
The Food Corporation Of India (FCI) invites bids for Annual Maintenance Service covering Desktops, Laptops and Peripherals in Salem, Tamil Nadu (PIN 636001). The procurement encompasses multi-brand devices (HP, Dell, Lenovo, Acer, HCL, Epson, TVS, Zebra, APC, Canon, Microtek, Luminous, others) within a single AMS framework. Estimated value is ₹131,050. The scope includes maintenance and support for corporate computing assets across desktop PCs, laptops, printers, scanners, and related peripherals, with no BOQ items published. A notable condition is the 50% quantity/contract duration adjustment option retained by the buyer, applicable during contract issuance and possible scope expansion with service provider consent.
Product/service names: Annual Maintenance Service for Desktops, Laptops and Peripherals
Quantities/scale: not published (BOQ items = 0)
Estimated value: ₹131,050
Experience: not specified
Quality/standards: not specified; OEM authorizations implied for multi-brand support
Delivery/installation: not specified
Warranty/AMC terms: not disclosed; to be clarified in ATC/SOW
50% variation in quantity or contract duration allowed by the buyer
EMD amount not disclosed in available data
No BOQ items published; AMS scope spans multiple device types
Not specified in data; bidders should verify terms in ATC/SOW and tender clarifications
Not specified; bidder to confirm service delivery SLAs during bid submission
Not specified; to be defined in SOW/ATC; bidders should seek clarity on penalties for non-compliance
Capability to provide maintenance across multiple brands (HP, Dell, Lenovo, Acer, HCL, Epson, TVS, Zebra, Canon, APC, etc.)
Experience in annual maintenance services for desktops, laptops and peripherals (multi-vendor environment)
Financial stability to support AMS contract ~₹1.31 lakh (indicative)
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Lenovo , Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer , Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Dell , Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; HCL , Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Multifunction Printer ( Ink Tank , Mono & Colour , Mid range ); Epson , Annual Maintenance Service - Desktops, Laptops and Peripherals - Printer (Monochrome , Laser , Composite Cartridge ); hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - THERMAL PRINTER; TVS ELECTRONICS , Annual Maintenance Service - Desktops, Laptops and Peripherals - THERMAL PRINTER; ZEBRA , Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS( Offline 1 KVA); Microtek , Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS( Offline 1 KVA); APC , Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS( Offline 1 KVA); LUMINOUS , Annual Maintenance Service - Desktops, Laptops and Peripherals - Scanner ( Flat Bed); hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Scanner ( Flat Bed); Canon , Annual Maintenance Service - Desktops, Laptops and Peripherals - Scanner ( Flat Bed); Epson
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Main Document
ATC
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
Central Board Of Excise And Customs (cbec)
DIMAPUR, NAGALAND
Central Board Of Excise And Customs (cbec)
DIMAPUR, NAGALAND
Sher-i-kashmir Institute Of Medical Sciences Srinagar
SRINAGAR, JAMMU & KASHMIR
Border Road Organisation
CHAMPAWAT, UTTARAKHAND
Housing And Urban Development Corporation Ltd
RANCHI, JHARKHAND
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar AMS projects
Financial statements demonstrating solvency
EMD/Security deposit documentation (amount not specified)
Technical bid documents and compliance certificates
OEM authorizations for multi-brand maintenance where applicable
Any regional or state-specific compliance certificates
Key insights about TAMIL NADU tender market
Bid submission requires OEM authorizations, GST registration, PAN, experience certificates, and financial statements. The tender allows up to 50% variation in quantity or duration; confirm EMD amount and delivery SLAs in the ATC. Prepare multi-brand maintenance capability across HP, Dell, Lenovo, Acer, and others.
Submit GST certificate, PAN card, experience certificates for similar AMS work, financial statements, EMD/security deposit, technical compliance certificates, and OEM authorizations where applicable. Ensure submission aligns with ATC/SOW attachments and clarification responses before the bid deadline.
Scope covers desktops, laptops and peripherals from brands like HP, Dell, Lenovo, Acer, HCL, Epson, TVS Electronics, Zebra, Canon, Microtek, APC, Luminous. Specific device types include printers, scanners, UPS, and thermal printers; no published quantity schedule in BOQ.
The buyer can increase or decrease contract quantity or duration up to 50 percent at contract issuance; post-issuance, variation remains capped at 50 percent with bidder consent, enabling scope expansion with service provider agreement.
The estimated value is ₹131,050. This figure indicates the scale of the AMS across desktops, laptops and peripherals, though exact quantities are not published in the available data; bidders should verify during clarification responses.
Prepare a comprehensive AMS capability plan across multi-brand devices; include OEM certifications, service level agreements, response times, preventive maintenance schedule, and escalation matrix. Ensure all claimed capabilities are backed by relevant experience certificates and OEM authorizations.
Payment terms are not specified in the available data; bidders should obtain terms from the ATC/SOW, and seek clarity on milestones, invoicing, and any advance or interim payments during bid submission.
The location mentioned is Salem, Tamil Nadu 636001. The AMS tender targets maintenance for desktops, laptops and peripherals within this geographic area; confirm any expansion in scope during clarification.
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Main Document
ATC
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS