Indian Army procurements: Entry & Mid Level Desktop Computers, A4 MFPs, Line-Interactive UPS with AVR V2 & Printers 2026

Tender Overview

Organization: Indian Army (Department Of Military Affairs) seeks supply, installation, testing and commissioning of multiple IT hardware items, including Entry and Mid Level Desktop Computers (Q2), A4 and Legal Size Multifunction Printers (MFP) (Q2), Line Interactive UPS with AVR (V2) (Q2) and Computer Printers (V2) across unspecified locations in India. EMD: ₹68,900. Estimated value not disclosed. Delivery expectations or site details are not provided, but the bid requires OEM/authorized after-sales support in India for imported goods. A 25% option clause allows quantity variations during and after contract award. This tender emphasizes OEM service centers, ISO 9001, and post-sale support as critical differentiators.

Technical Specifications & Requirements

• Product scope includes: Desktop Computers (Entry & Mid Level), A4 & Legal Size MFPs, Line Interactive UPS with AVR (V2), and Computer Printer (V2).
• Key technical data points: factory pre-loaded OS by Desktop OEM; RAM capacity (MB/GB not specified); SSD/HDD capacities; optical drive; monitor availability and screen size; on-site warranty; extended warranty; UPS rating in KVA; inverter technology and efficiency; minimum guaranteed battery backup time; auto duplexing; original feeder and paper handling specs (duplex, trays, feeder capacity); printing speeds per ISO/IEC 24734 for various formats; scanning area; connectivity; duty cycle.
• Quality & compliance: ISO 9001 certification for bidder or OEM; OEM/Authorized Seller of OEM with registered India office for after-sales; dedicated service center in the consignee state; 30-day establishment window if not present; escalation matrix and toll-free service number; mandatory certificates/uploaded documents required.
• Performance expectations: broad printing/scanning capabilities (A4/A3, mono/color), duplex features, and feed/Tray specs; minimum duty cycles not quantified in tender data; warranties include on-site and extended options.

Terms, Conditions & Eligibility

• EMD: ₹68,900 (payment method not specified).
• Delivery flexibility: option to increase/decrease quantity up to 25% during/after award. Delivery period tied to last delivery order date with minimum 30 days extension for extra quantity; extended period may be further adjusted.
• Supply scope: Bid price must cover Supply, Installation, Testing and Commissioning (SITC).
• Service requirements: functional Service Centre in the State of each consignee location or establish within 30 days of award; dedicated service hotline and escalation matrix mandatory.
• Certificates & Past Experience: ISO 9001 for bidder/OEM; proof of past experience via contracts, invoices, and self-certification acceptable. Imported products must have Indian after-sales presence.
• Documentation: submission of GST, PAN, experience certificates, financial statements, EMD documents, technical compliance, and OEM authorizations as applicable.