Labour Department Puducherry Desktop Computer Tender 2026 - IS/OEM Standards, Onsite Warranty, Pondicherry
Bid Publish Date
28-Aug-2026, 3:37 pm
Bid End Date
09-Sep-2026, 6:00 pm
Location
Progress
Tender Overview
The opportunity is for the Labour Department in Pondicherry, Puducherry to procure entry and mid-level desktop computers. The procurement scope covers supply, installation, testing, commissioning, operator training, and any required statutory clearances. Bid terms allow quantity adjustments up to 25%, with extended delivery time formulas tied to original delivery and minimum 30 days. A dedicated OEM authorization and a factory pre-loaded genuine OS are mandatory. Bidders must demonstrate OEM-backed support from a Puducherry service center and provide past government supply experience. Key differentiators include strict OEM branding on peripherals and a robust service mechanism. This tender requires a complete hardware package meeting listed processor, motherboard, RAM, storage, cabinet, port, monitor, and warranty criteria.
Technical Specifications & Requirements
- Product category: Entry to mid-level desktop computers with full hardware ecosystem.
- Processor / Computer type: Standard desktop with integrated/compatible processor; Processor Number details to be confirmed by OEM.
- Motherboard: Includes Expansion Slot PCIe x1 and Trusted Platform Module support.
- Operating System: Factory pre-loaded OS by Desktop OEM; OEM must provide a declaration certifying genuineness.
- RAM & Storage: Specific RAM capacity, SSD capacity (GB), and HDD capacity (GB) as per BOQ; monitor availability to be confirmed.
- Cabinet & Peripherals: Cabinet form factor, optical drive, and bays; peripherals (keyboard, mouse) must bear OEM logo; monitor included only if OEM-branded.
- Ports: USB Type A v2.0, USB Type-C, VGA, HDMI, DP; monitor availability and screen size in cms to be confirmed.
- Warranty: On-site OEM warranty to be provided for the full configuration; duration to be specified by OEM.
- Brand/OEM: All components must be OEM-branded with verifiable service centers in Puducherry.
Terms, Conditions & Eligibility
- EMD/Deposit: Details not specified in data; bidders must submit as per ATC guidance.
- Delivery: Multiple delivery terms possible with option clause; minimum 30 days for extended delivery.
- Documentation: Bidder must submit OEM authorization letter, OEM-declaration for pre-loaded OS, and past performance proofs.
- Support: Dedicated toll-free service number required; OEM must provide local service center in Puducherry.
- Validation: Mixed/third-party accessories not allowed; all accessories must bear OEM embossing/etching, not stickers.
- Experience: Demonstrable past performance supplying similar government equipment; valid orders/completion reports to be attached.
- Contract Scope: Include installation, testing, commissioning, and operator training; statutory clearances if applicable.
Key Specifications
-
Desktop computer with processor and computer type aligned to standard government specs
-
Motherboard with Expansion Slots (PCIe x1) and Trusted Platform Module
-
OS: Factory pre-loaded OS by OEM; OEM declaration required
-
RAM: defined Memory Size (GB) to be installed
-
Storage: SSD capacity (GB) and HDD capacity (GB) as per BOQ
-
Cabinet: Form factor and optical drive availability
-
Ports: USB A v2.0, USB-C, VGA, HDMI, DP
-
Monitor: Availability to be confirmed; monitor must be OEM-aligned if included
-
Warranty: On-site OEM warranty duration in years
Terms & Conditions
-
Option clause allows quantity variation up to 25% during and after contract formation
-
OEM authorization letter and factory pre-loaded OS declaration are mandatory
-
Peripherals must carry OEM branding; no sticker branding accepted
-
Dedicated Puducherry service center required; proof to be submitted
-
Scope includes installation, testing, commissioning, and operator training
Important Clauses
Payment Terms
Terms not explicitly stated; ATC implies all costs included in bid price with no hidden charges; delivery-linked payments subject to contract
Delivery Schedule
Delivery period linked to last date of original delivery order; option clause may extend time; minimum 30 days for additional delivery time
Penalties/Liquidated Damages
Not explicitly specified; potential LDs would be per ATC and contract norms for delayed delivery or non-performance
Bidder Eligibility
-
OEM-backed authorization letter with complete details (Gem reference, contact, address, email, phone)
-
Declaration from OEM confirming factory pre-loaded genuine OS
-
Proof of past performance supplying similar government desktops
-
Evidence of a functional service center in Puducherry
Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Purchase Preference
No
MSE Purchase Preference
No
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
OEM Avg. Turnover
3
Past Performance
40 %
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
Entry and Mid Level Desktop Computer (Q2)
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of consignee receipt-cum-acceptance certificate (CRAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Max Delivery Days
30
Delivery Locations
1
Delivery Cities
Pondicherry
Delivery Pincodes
605009
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| D Sengueniammalle | 605009,2ND CROSS, D1 SHED, INDUSTRIAL ESTATE, THATTANCHAVADY, PUDUCHERRY | Pondicherry | Puducherry | 605009 | 1 | 30 | - |
Authority Records
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Documents 3
GeM-Bidding-9818291.pdf
Main Document
CATALOG-Specification-1
CATALOG Specification
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
Experience Criteria
Past Performance
Bidder Turnover
Certificate (Requested in ATC)
OEM Authorization Certificate
OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Technical Specifications
1 Item
Item #1 Details
View Catalog| Category | Specification | Requirement |
|---|---|---|
| PROCESSOR | Description of Stores | Desktop Computer with Table Mount Monitor System with Compatible Chipset as per Processor Make with Minimum 6 USB Port |
| PROCESSOR | Computer Type | Mid Level |
| PROCESSOR | Processor Number | AMD Ryzen 5 5600G, Intel Core i5 12400 Or higher |
| MOTHERBOARD | Expansion Slots (PCIe x 1) | 2 Or higher |
| MOTHERBOARD | Trusted Platform Module | Discrete TPM 2.0 |
| OPERATING SYSTEM | Factory Pre-loaded Operating System by Desktop OEM | Window 11 Professional |
| MEMORY (RAM) | RAM Size (Memory Card/Module) (in GB) (Capacity to be installed in the System) | 32 Or higher |
| STORAGE | Type of Storage Installed with the System | NVMe-SSD |
| STORAGE | SSD - Storage Capacity (in GB) | 1024, 2048 Or higher |
| STORAGE | HDD - Storage Capacity (in GB) | 0 as SSD only Installed Or higher |
| CABINET | Cabinet Form Factor | Tower (More than 13 to 26 Liters) |
| CABINET | Bays for Optical Drive | 0, 1 Or higher |
| CABINET | Optical Drive | No Optical Drive |
| PORTS | Number of USB Type A Port (Version 2 Point 0) | 4 Or higher |
| PORTS | Number of USB Ports Type C | 1, 2 Or higher |
| PORTS | Number of VGA Ports | 1 Or higher |
| PORTS | Number of HDMI Ports | 1 Or higher |
| PORTS | Number of DP Ports | 1 Or higher |
| Monitor | Availibility of Monitor | Yes as per IS 13252 (Part 1) |
| Monitor | Screen Size (in CMs) | 53.1 - 58 (20.91" - 22.83") |
| WARRANTY | On Site OEM Warranty (in Year) | 3, 4, 5 Or higher |
Frequently Asked Questions
Key insights about PUDUCHERRY tender market
How to bid for the Puducherry Labour Department desktop tender with OEM authorization?
Bidders must submit an OEM authorization letter with complete details, a declaration of factory pre-loaded OS, a proven track record of government desktops, and proof of a Puducherry service center. Ensure all peripherals are OEM-branded and the bid includes installation, testing, and operator training.
What documents are required for the Labour Department Puducherry bid 2026?
Required documents include OEM authorization letter, OEM OS declaration, past performance orders or completion certificates, GST and PAN numbers, financial statements, EMD submission proof, and proof of a Puducherry service center. Ensure branding on keyboard, mouse, and monitor.
What are the hardware standards and branding requirements for the desktop?
Desktops must be OEM-branded with factory pre-loaded OS; peripherals (keyboard, mouse, monitor) must bear OEM logos; third-party accessories are not allowed. PCIe x1 expansion, TPM, and ISI/ISO-linked standards may apply per government norms.
When is the delivery period for the Puducherry desktop contract?
Delivery dates follow the last date of the original delivery order, with option-based extensions. If quantity increases, additional time is calculated as (increased quantity/original quantity) × original delivery period, with a minimum of 30 days.
What is the scope of supply for the desktop tender in Puducherry?
Scope includes supply, installation, testing, commissioning of desktop PCs, and training of operators. It also covers statutory clearances if required and ensuring all OEM components and peripherals meet the tender's branding and OS requirements.
What warranty terms are expected for the Puducherry desktop procurement?
On-site OEM warranty is mandatory; duration is specified by the OEM. Ensure service support is available via a dedicated toll-free number and that the service center operates in Puducherry for timely maintenance.
What is the minimum OEM service capability required for this tender?
Bid must demonstrate a functional service center in Puducherry, with dedicated support contact. The OEM should provide post-installation service and timely maintenance, aligned with the on-site warranty terms and regional support commitments.