IOCL Bongaigaon Refinery AMC for BHEL Vacuum Circuit Breakers Tender Assam 2026
Bid Publish Date
12-Aug-2026, 5:46 pm
Bid End Date
02-Sep-2026, 4:00 pm
Value
₹47,11,946
Location
Progress
Key Highlights
- • OEM-specific constraint: Proprietary bidder requirement for BHEL VCB AMC
- • 5% PBG as security deposit; landed cost quoting including GST
- • Dedicated service hotline and escalation matrix mandatory
- • No BoQ items; project-based quantity per SOR/BoQ
- • Technical scope: preventive maintenance and fault diagnosis for BHEL-made VCBs
- • Past-liability provisions: joint liability for assignee/subcontractor
Tender Overview
Organization: Indian Oil Corporation Limited, Bongaigaon Refinery. Product/Service: Customized AMC/CMC for supervision of preventive maintenance and trouble shooting of M/s BHEL make Vacuum Circuit Breakers; Annual Maintenance Contract. Location: Bongaigaon, Assam 783373. Estimated Value: ₹4,711,946. Scope emphasizes supervision, preventive maintenance, and troubleshooting of VCBs supplied by BHEL. A key differentiator is the ATC restricting evaluation to a proprietary bidder from BHEL for this service category, underscoring OEM-led support. Unique aspects: 5% Performance Bank Guarantee (PBG) noted; quoted price must reflect all taxes (GST) as a landed cost; quantity is project-based as per BoQ/SOR; no BOQ items listed. This tender targets a dedicated BHEL VCB maintenance partner with OEM accountability and service-level expectations. The procurement is positioned as an annual service contract within IOCL’s Bongaigaon refining campus.
Technical Specifications & Requirements
- Product/Service: AMC/CMC for BHEL make Vacuum Circuit Breakers.
- Scope: Preventive maintenance, fault diagnosis, and trouble shooting under annual contract terms.
- Vendor constraints: Only M/S Bharat Heavy Electricals Ltd may be considered as proprietary bidder for the required service category; unsolicited bids rejected.
- Pricing/Payment: Quote must be landed cost inclusive of GST and all taxes.
- Security: PBG 5% of contract value.
- Support: Dedicated/toll-free service number and escalation matrix required.
- Delivery/Execution: No delivery schedule specified in data; contract is annual.
- Documentation: N/A BoQ; emphasis on OEM-backed service capability.
Terms, Conditions & Eligibility
- EMD/Deposits: Not explicitly stated; ATC indicates 5% PBG.
- Proprietary Bidder Condition: Evaluation restricted to the OEM-proprietary bidder (BHEL) for the service category; others may be rejected as unsolicited.
- Service & Support: Dedicated service hotline and escalation matrix mandatory.
- Payment of Salaries: Service provider must pay staff wages first and then claim from IOCL with statutory documents.
- GST/Tax: Quoted price must be landed cost including GST.
- Liability: Sub-contracting requires buyer consent; ultimate liability remains with seller.
- ATC/ATC Documents: Buyer uploaded ATC document governs bid requirements.
Key Specifications
-
Services: AMC/CMC for M/s BHEL make Vacuum Circuit Breakers
-
Category: Preventive maintenance, troubleshooting, and corrective maintenance
-
Standards/Compliances: Not specified; OEM-backed service expected
-
Quantity/Value: Estimated contract value ₹4,711,946; quantity defined per SOR/BoQ
-
Security: PBG 5% of contract value
-
Pricing: Landed cost including GST
Terms & Conditions
-
OEM-proprietary bidder condition restricts eligible bidders to BHEL for evaluation
-
Quoted price must reflect all taxes as landed cost; GST included
-
PBG of 5% of contract value; submission as per GeM ATC
-
Dedicated support numbers and escalation matrix required
-
Sub-contracting requires prior buyer consent with joint liability
-
No BOQ items listed; quantity determined by SOR/BoQ
Important Clauses
Payment Terms
Payment terms require salaries paid by service provider first, with subsequent claims from IOCL accompanied by PF/ESIC and bank statements per statutory norms.
Delivery Schedule
Annual maintenance contract duration implied; no explicit delivery milestones provided in data.
Penalties/Liquidated Damages
No explicit LD details provided; PBG requirement indicates emphasis on performance assurance.
Bidder Eligibility
-
Must be the proprietary bidder for BHEL VCB AMC services
-
Demonstrate financial capacity and non-liquidation status
-
Provide OEM authorization and service capability documentation
Tender Data
Bid Details
Quantity
1
Bid Type
Single Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
5 Days
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Customized AMC/CMC for Pre-owned Products - Supervision of preventive maintenance and trouble shooting of M/s BHEL make Vacuum Circuit Breakers; BHEL; Annual Maintenance Contract (AMC); Annually; No
Advisory Bank
ICICI
ePBG Percentage
5%
ePBG Duration (Months)
39
Payment Timelines
Payments shall be made to the Seller within 10 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Delivery Locations
1
Delivery Cities
Chirang
Delivery Pincodes
783385
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Nitesh Kumar | 783385,IOCL, Bongaigaon Refinery. | Chirang | Assam | 783385 | 1 | - | Number of months within the contract period for which service is required : 24 |
Authority Records
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Documents 10
GeM-Bidding-9746140.pdf
Main Document
Other Documents
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Other Documents
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GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Corrigendum Updates
1 Update Update
Extended Deadline
02-Sep-2026, 10:30 am
Opening Date
02-Sep-2026, 11:00 am
Categories
28
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar VCB AMC services
Financial statements demonstrating capacity to execute annual AMC
EMD/Security deposit documentation (PBG 5%)
Technical bid documents showing OEM-backed service capability
OEM authorization from Bharat Heavy Electricals Ltd (if required by ATC)
Frequently Asked Questions
Key insights about ASSAM tender market
How to bid for IOCL Bongaigaon VCB AMC in Assam 2026
Bidders must be the proprietary BHEL service provider for this category, submit OEM-backed documentation, provide a 5% PBG, and quote the landed cost including GST. Include dedicated service hotline and escalation matrix. Ensure GST, PAN, and GSTIN details are uploaded with the bid.
What documents are required for IOCL VCB AMC tender in Assam
Submit GST certificate, PAN card, experience certificates for VCB AMC, financial statements, EMD/PBG documentation, OEM authorization from BHEL, technical compliance proofs, and the GeM bid documents showing landed cost including GST.
What are the technical requirements for BHEL VCB maintenance in IOCL
Scope covers preventive maintenance, fault diagnosis, and troubleshooting for M/s BHEL make Vacuum Circuit Breakers. The contract is annual; ensure OEM-backed service capability, dedicated helpline, and escalation matrix. Specific VCB models and ratings should align with BHEL equipment at Bongaigaon refinery.
When is the payment scheduled for IOCL VCB AMC
Payment terms are aligned with the GeM ATC; the service provider’s payroll obligations precede buyer claims. Details specify that statutory documents must accompany payments, with process described in the ATC; the contract value is landed cost including GST.
What is the EMD or security requirement for the IOCL tender
A 5% PBG is required as security deposit of the contract value. Ensure readiness to furnish the guarantee as per GeM ATC and provide the instrument in the bid submission as proof of performance assurance.
What measures ensure OEM-backed service for BHEL VCB AMC in Assam
Only the proprietary BHEL bidder will be considered; non-BHEL offers are treated as unsolicited and rejected. Provide OEM authorization, service escalation matrix, and proof of ongoing BHEL maintenance capabilities at the Bongaigaon refinery.
What is the estimated contract value and pricing format for IOCL VCB AMC
Estimated value is ₹4,711,946. Bidders must quote the total landed cost, including GST and all taxes, in the price bid section. Ensure pricing reflects all required taxes and aligns with BoQ/SOR guidance for project-based quantities.
What is the scope of the annual maintenance contract for VCBs
The AMC covers preventive maintenance, fault diagnosis, and troubleshooting for M/s BHEL make Vacuum Circuit Breakers installed at Bongaigaon Refinery. The contract duration is annual with OEM accountability and the supplier’s liability for performance under the defined service terms.