North East Frontier Railway Security Manpower Service Tender Katihar Bihar 2026 Unarmed Guards

Tender Overview

Organization: North East Frontier Railway (Indian Railways) seeks Unarmed Security Guards under the Security Manpower Service (Version 2.0) at the DRM Office, Railway Hospital, Sports Facilities/KIR & Railway Officers Colony, Katihar, Bihar 854101. Estimated value: ₹28,947,333.00 with an EMD of ₹578,947. Scope includes manned security for multiple railway facilities in Katihar; no BOQ items are listed. A key differentiator is the contract flexibility: quantity or duration may be adjusted up to 25% at contract issue and again up to 25% later, requiring bidder adaptability. Unique payment flow requires the service provider to pay salaries upfront to deployed staff and subsequently claim from the buyer, with statutory filings (PF, ESIC). This tender is targeted at approved bidders experienced in railway security services. Proactive service support via dedicated toll-free lines is required.

Technical Specifications & Requirements

• Category: Security manpower service (unarmed security guards) for DRM Office, Railway Hospital, sports facilities, and officers’ colony in Katihar, Bihar.
• Value indicators: Estimated value ₹28,947,333.00; EMD ₹578,947.
• Flexibility: Quantity/duration adjustment up to 25%; firm after contract issuance.
• Payment flow: Service provider pays salaries first, then claims from buyer with statutory records (PF, ESIC) and bank statements.
• EMD/PBG: EMD can be submitted as fixed deposit receipt (FDR) payable to NF Railway/MALIGAON; hardcopy to be delivered within 5 days post bid end/open.
• Support: Dedicated/toll-free service support required for vendor/OEM.

Terms, Conditions & Eligibility

• EMD: ₹578,947 required; FDR option permissible with certification on withdrawal terms.
• Salary payment obligation: Propagates upfront payments by service provider to deployed guards; attach PF/ESIC docs with claims.
• Documentation: Upload certificates/documents sought in Bid document/ATC/Corrigendum; ensure compliance.
• Service support: Dedicated toll-free contact for post-award support.
• Variation clause: 25% up/down adjustment in quantity or duration permissible at issue and post-issuance.