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Indian Army Remote Access & Support Software Tender Kinnaur Himachal Pradesh 2026

Bid Publish Date

10-Jun-2026, 8:34 pm

Bid End Date

22-Jun-2026, 7:00 pm

Location

KINNAUR , HIMACHAL PRADESH
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Progress

Issue10-Jun-2026, 8:34 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

11

Bid Type

Two Packet Bid

Categories 3

PAPERLESS RECORDER SOFTWARE VIDEO RECORDER

Tender Overview

The Indian Army, Department Of Military Affairs, issues a tender for REMOTE ACCESS & SUPPORT SOFTWARE in KINNAUR, HIMACHAL PRADESH 172103. The procurement focuses on licensing scope, OEM licensing policy, hosting or deployment options, and remote support features within a single software solution. No BOQ line items are listed, and the estimated value or EMD is not disclosed. Key differentiators include OEM-supported updates, platform compatibility, and training provisions, with emphasis on licencing policy adherence and deployment feasibility in government environments.

Technical Specifications & Requirements

  • Category: BASIC INFORMATION; Scope of Licence: Types of Licence; Duration of Subscription: months (0 if not applicable); OEM Licensing policy; Number of licensing included; Platform type; Hosting Environment/Deployment Option; OEM support period for updates/patches; ** OEM support period for version upgrades**; Training Options; No of days Training Provided; Remote Support Features; Remote Access Features; Security Features; Collaboration within the same console; Supported Operating System; Supported Web browsers.
  • The tender references licensing and deployment specifics but does not publish itemized quantities or a bill of quantities. Details indicate emphasis on OEM licensing policy compliance, platform compatibility, and remote capabilities in a defense procurement context. All parameters should align with government IT security and licensing standards.

Terms & Eligibility

  • EMD: Not disclosed in the available data; bidders should verify in the official terms.
  • Experience/Turnover: Not specified in the extract; typical defense software procurements require prior government or large enterprise deployments.
  • Delivery/Implementation Timeline: Not specified; ensure alignment with Indian Army project delivery norms and deployment windows.
  • Payment Terms: Not disclosed; bidders should consult the ATC for specific terms.
  • Documents: Prepare GST certificate, PAN, experience certificates, financial statements, EMD submission proof, technical bid documents, OEM authorizations, and software compliance certificates as applicable.

Key Specifications

  • Product/service names and categories: REMOTE ACCESS & SUPPORT SOFTWARE

  • Licensing scope: Types of Licence; Number of licensing included; Duration of Subscription

  • OEM licensing policy adherence and platform type

  • Hosting environment/deployment option: on-premises or cloud-based

  • OEM support: duration for patches/bug fixes and version upgrades

  • Training: number of days provided

  • Remote support and remote access features

  • Security features and collaboration within the same console

  • Supported operating systems and web browsers

Terms & Conditions

  • EMD amount and eligibility criteria to be confirmed in ATC

  • Delivery/implementation timeline as per defense procurement norms

  • Payment terms to be specified in contract and ATC

  • Documents required: GST, PAN, experience proofs, financials, OEM authorizations

  • Licensing scope must align with OEM policy and platform compatibility

Important Clauses

OEM Licensing Policy Compliance

Vendor must demonstrate adherence to OEM licensing terms, including number of licences, subscription duration, and platform compatibility per OEM policy.

Deployment & Hosting

Provide clear hosting/deployment option (on-premises vs. cloud), security controls, and compliance with government IT standards.

Support & Upgrades

Specify years for bug fixes, patches, and version upgrades included in supply scope; include SLA commitments.

Bidder Eligibility

  • Experience in delivering remote access software to government/military or large public sector bodies

  • Demonstrated OEM authorizations for the software product

  • Financial capability to fulfill government procurement with required EMD and performance assurances

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

REMOTE ACCESS & SUPPORT SOFTWARE (Q3)

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT

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Documents 4

GeM-Bidding-9451455.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
BASIC INFORMATION Category Remote Access & Support Software
SCOPE OF LICENCE Types of Licence Perpetual, Subscription
SCOPE OF LICENCE Duration of Subscription (in months) (Hint :- Select '0' if not applicable) 0 - 60
SCOPE OF LICENCE OEM Licensing policy Per Device, Per Base License
SCOPE OF LICENCE Number of licensing included in the offered product as per OEM defined licensing policy 1 - 500
SCOPE OF LICENCE Platform type Desktop based, Server based
SCOPE OF LICENCE Hosting Enviroment/ Deployment Option On Premises, NA
SCOPE OF LICENCE The offered product have support from OEM for Unlimited updation for Patches and Bug fixes within maintenance & support period., Unlimited upgradation of version within support period
SCOPE OF LICENCE Number of Years for OEM support for updation (Patches and Bug fixes) is included in the scope of supply (Hint :- Select '0' if not applicable) 0 - 5
SCOPE OF LICENCE Number of Years for OEM support for Upgradation of version is included in the scope of supply (Hint :- Select '0' if not applicable) 0 - 5
SCOPE OF LICENCE Training Options OEM Training Centre, Web based Virtual Training, Training Material
SCOPE OF LICENCE No of days Training Provided (Hint :- Select '0' if not applicable) 0 - 5
REMOTE SUPPORT Remote Support Features Concurrent User Session, Instant Help Request, Session Recording, Connection Reporting, 4K Support, Multi Monitor Support
REMOTE ACCESS Remote Access Features One Click Remote Script Execution, Unattended Access to Android Devices, Wake-On-Lan, File Transfer, Black Screen During Unattended Session, Lock Screen After Session, Remote Printing
SECURITY Security Features Granular Access Controls, 256-bit-AES end-to-end Encryption, 2-Factor-Authentication, Whitelisting / Blacklisting, NA
COLLABORATION WITHIN THE SAME CONSOLE AND SOLUTION Collaboration within the same console and solution Features Team-Chat – Internal to organisation, Customer Chat – external, Recent Computers & Contacts Listing, Session Handover, Switch Sides with Partner Reverse Remote Control, NA
GENERIC PARAMETERS Supported Operating System Windows
GENERIC PARAMETERS Supported Web browsers Microsoft Edge

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar deployments

4

Financial statements (last 2-3 years)

5

EMD submission proof (as applicable)

6

Technical bid documents and compliance matrix

7

OEM authorization letters or reseller agreements

8

Security clearance or other government-mandated certificates (if required)

Frequently Asked Questions

Key insights about HIMACHAL PRADESH tender market

How to bid for the remote access software tender in Kinnaur Himachal Pradesh 2026

Bidders should review the ATC for eligibility, obtain OEM authorizations, and prepare documents: GST, PAN, experience certificates, financials, EMD proof, and technical bid details. Ensure compliance with OEM licensing policy, platform support, hosting, and training provisions before submission.

What documents are required for this Indian Army software tender in Himachal Pradesh

Required documents typically include GST registration, PAN card, experience certificates for similar deployments, financial statements, EMD proof, OEM authorization letters, technical compliance certificates, and security clearances if applicable. Verify exact list in the ATC before submission.

What are the licensing scope requirements for OEM software in this bid

Expect details on licence types, number of licences included, subscription duration (months), OEM licensing policy, platform type, hosting/deployment options, and support for updates/versions. Confirm exact values in the tender terms for accurate quoting.

When is delivery and implementation expected for the Indian Army software tender

Delivery timelines are not disclosed in the available data; bidders must consult the ATC for the official schedule and align project planning with defense procurement norms and any security clearance processes required.

What are the payment terms for the Indian Army software procurement

Payment terms are not published here; bidders should reference the ATC for terms such as milestones, advance payments, or post-delivery payments, along with any penalties for non-compliance and performance guarantees.

Which operating systems and browsers must the remote access software support

Tender lists required supported operating systems and web browsers under GENERIC PARAMETERS. Ensure the solution is IS-compliant or OEM-certified for target government environments and verify the exact OS/browser matrix in the ATC.

What are the security features required for this defence software tender

Security features include access control, encryption, audit trails, and compliance with government IT security standards. Confirm specific standards and certification requirements (e.g., ISO/IEC or defense-grade controls) in the ATC before proposing.

How to obtain OEM authorizations for the software bid in Himachal Pradesh

Acquire OEM authorization letters that prove you can legally supply and support the software. The ATC will specify whether regional or national authorizations are required, along with renewal terms and support commitments from the OEM.

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