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The Bihar State Police – Home Department Bihar invites bids for servers (V2) (Q2) under a government procurement framework in the state of Bihar. The tender details emphasize flexible quantity handling with an option clause allowing ±25% quantity variation and contracted rate stability. The contract contemplates on-site or carry-in warranty scenarios and requires establishing a functional service center within Bihar within 30 days of award. The opaqueness of start/end dates is noted, but the emphasis remains on compliant bidders capable of rapid deployment, post-sale service, and strict warranty adherence. The procurement appears focused on core server hardware in a government security context, with a strong emphasis on service support infrastructure in-state and robust post-warranty remedies.
Product: Servers (V2) category
Estimated value: Not disclosed in current data
EMD: Not specified in data
Standards: Not specified in data; bidders must adhere to ATC and warranty terms
Warranty: 3 days defect rectification target; penalties 0.5% per week; max 10% of contract value
Option clause allows ±25% quantity variation at contract and during currency
Bidders must establish Bihar-based service centre within 30 days
Penalty for late service: 0.5% weekly, capped at 10% total value
Details not provided in data; verify in ATC.
Delivery period begins after last date of original delivery order; extended time calculated as (increased quantity / original quantity) × original delivery period, minimum 30 days.
0.5% of unit price per week for delays; cumulative cap 10% of total contract value; post-cap remedies include alternate sourcing at seller's cost and possible PBG forfeiture.
Must have functional Service Centre in Bihar or commit to establishing within 30 days of award
Dedicated toll-free service support line and escalation matrix
Experience in supplying government-grade servers and related IT hardware
Quantity
2
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
2 Days
EMD Required
No
MII Purchase Preference
No
MSE Purchase Preference
No
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Min. Avg. Annual Turnover
50
OEM Avg. Turnover
202
Past Performance
10 %
Warranty Period
3 days
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Servers (V2) (Q2)
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
38
Max Delivery Days
60
Delivery Locations
1
Delivery Cities
Patna
Delivery Pincodes
800014
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Mithilesh Kumar Singh | 800014,Central Cloth Store, BMP-5 Campus, Near Jaiprakash Narayan Airport, Patna-800014 | Patna | Bihar | 800014 | 2 | 60 | - |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates in server hardware provisioning
Financial statements (audited if available)
EMD document (as per ATC, if required)
Technical bid documents and conformity statements
OEM authorization letter (if bidding as an OEM distributor)
Proof of functional Service Centre establishment in Bihar within 30 days (post-award)
Key insights about BIHAR tender market
Bidders must submit the technical bid with OEM authorizations and service commitments, plus GST and PAN documents, and ensure a Bihar-based service center or an established plan within 30 days of award. The ATC requires 25% quantity variation rights and a stringent 3-day defect rectification window.
Submit GST certificate, PAN, experience certificates for server delivery, financial statements, EMD documents if applicable, technical compliance sheets, OEM authorization, and proof of service center readiness in Bihar within 30 days of award.
Delivery follows the original delivery period with a 30-day minimum; if quantity increases, extended time equals (increased quantity / original quantity) × original period, subject to 25% variation allowances.
A weekly penalty of 0.5% of the unit price applies for delays in defect rectification, capped at 10% of the total contract value; after cap, alternate sourcing may be used at seller cost.
Yes. A functional service centre must exist in Bihar or be established within 30 days of contract award; payment is released upon documentary evidence of the center’s operation.
The purchaser may increase or decrease the quantity by up to 25% at the time of contract placement and during the contract currency at contracted rates, with delivery time adjustments as defined.
Bidders must provide a dedicated toll-free service number and a clear escalation matrix outlining contact points and response times for critical server issues in Bihar.
While explicit standards are not listed in the data, bidders should prepare to meet government IT procurement norms, ensure OEM authorization, and align with ATC warranty and service commitments.