Bid Publish Date
16-Oct-2026, 8:11 pm
Bid End Date
27-Oct-2026, 3:00 pm
Location
Progress
Hindustan Petroleum Corporation Ltd invites bids for an AMC service contract for Chromalox heaters at its Visakhapatnam, Andhra Pradesh site. The engagement scope is service-oriented (AMC) with no BOQ items published, indicating a maintenance/around-the-clock support requirement rather than supply of new units. The contract anticipates flexible scope up to 50% in quantity or duration, subject to consent. This procurement focuses on sustaining existing Chromalox heating systems, ensuring reliability, uptime, and compliant maintenance practices at HPCL facilities in VISAKHAPATNAM. The absence of a published estimated value suggests a variable service contract aligned to site needs, with a strong emphasis on responsive support and technical capability.
Product/service names and categories: Chromalox heater AMC maintenance
Quantities/values: Not specified (50% scope variation allowed by contract terms)
EMD/Estimated value: Not disclosed
Experience requirements: Demonstrated capability in industrial heater maintenance
Quality/standards: Not specified; vendor should meet HPCL maintenance standards and safety practices
Delivery/installation: Ongoing service post-award; no installation details provided
50% increase/decrease in contract quantity or duration permitted during issuance and post-issuance with consent
AMC for Chromalox heaters at HPCL Visakhapatnam site with no published BOQ
EMD/financial bid requirements not disclosed in current data; bidders should prepare standard bid documents
Not specified in tender data; bidders should expect HPCL standard service payments after milestones or monthly settlements
AMC implies ongoing service; exact response times and SLAs not disclosed in data
Not disclosed; typically tied to downtime, response time, and service level breaches in similar tenders
Demonstrated AMC experience for industrial heating systems, preferably Chromalox or equivalent brands
Financial capacity to support ongoing maintenance contracts (solvency proof)
Ability to operate in Visakhapatnam, Andhra Pradesh with local service capabilities
Quantity
1
Similar Category
Customized AMC/CMC for Pre-owned Products
Bid Type
Two Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
EMD Required
No
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Custom Bid for Services - AMC FOR CHROMALOX HEATERS
Advisory Bank
ICICI
ePBG Percentage
5%
ePBG Duration (Months)
50
Payment Timelines
Payments shall be made to the Seller within 15 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
Visakhapatanam
Delivery Pincodes
530011
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Janga Jnapika | 530011,HPCL, Visakh Refinery, PB No. 15, Malkapuram, Visakhapatnam-530011 | Visakhapatanam | Andhra Pradesh | 530011 | Project / Lumpsum Based | - | - |
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Main Document
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ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration certificate
Permanent Account Number (PAN) card
Company profile and service experience certificates for Chromalox heater maintenance
Financial statements or solvency proof (as required by HPCL terms)
Experience certificates demonstrating industrial heating system AMC capability
OEM authorization or certification for Chromalox equipment (if applicable)
Any prior AMC contract references with similar scope
Key insights about ANDHRA PRADESH tender market
Bidders should prepare standard bid documents, include GST, PAN, and experience certificates, and demonstrate Chromalox maintenance capability. The tender allows up to 50% scope adjustment, with consent. Ensure OEM familiarity and provide AMC service credentials, site-specific past performance, and safety compliance.
Required documents typically include GST certificate, PAN card, company financials, experience certificates for industrial heater maintenance, OEM authorizations, and technical compliance data. Submission should also provide service capability statements and references for Chromalox-related maintenance.
The AMC entails ongoing service post-award with no fixed delivery dates. Bidders should define response times, maintenance visit cadence, spares availability, and emergency support SLA aligned to HPCL operations at VISAKHAPATNAM.
No explicit standards are stated; bidders should emphasize safety practices and HPCL maintenance standards, with OEM familiarity for Chromalox equipment. Providing relevant certifications and prior Chromalox service experience strengthens eligibility.
The buyer can adjust contract quantity or duration up to 50% at issue and post-issuance, subject to consent. Lumpsum-type adjustments may permit scope expansion with service provider agreement.
Tender is for HPCL facilities in VISAKHAPATNAM, ANDHRA PRADESH - 530001. Ensure site-specific service capability and regional support readiness when preparing the bid submission.
Eligibility includes demonstrated industrial heater AMC experience, financial capability, GST/PAN, and potential OEM authorization for Chromalox equipment. Provide references to similar maintenance contracts and personnel qualifications.
Provide experience certificates showing prior Chromalox or equivalent heater maintenance contracts, client references, service records, and details of uptime improvements. Include scope, duration, and performance metrics for credibility.