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Department Of Health And Family Welfare DG-Set O&M Tender 500 Hours with Manpower 2026

Bid Publish Date

04-Feb-2026, 12:53 pm

Bid End Date

24-Feb-2026, 1:00 pm

Value

₹1,56,000

Location

MUMBAI , MAHARASHTRA

Progress

Issue04-Feb-2026, 12:53 pm
AwardPending
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Quantity

2

Bid Type

Two Packet Bid

Key Highlights

  • • Service provider must have an in-state office and dedicated toll-free service line
  • • Escalation matrix with contact numbers for service support
  • • Experience certificate required for govt/PSU/private sector engagements
  • • MSME/NSIC exemption certificate eligible for EMD exemption
  • • Contract quantity/duration may be adjusted by up to 25% pre/post award
  • • Estimated contract value ₹156,000 for up to 500 O&M hours
  • • NoBOQ items specified; clarify scope during bid submission
  • • No explicit technical standards listed; verify DG-Set O&M requirements

Tender Overview

The opportunity is issued by the Department Of Health And Family Welfare for Operation and Maintenance Services of a Power Generator (DG-Set) Package 1, offering O&M with operational and maintenance manpower for up to 500 hours. The estimated contract value is ₹156,000. Location details are not specified; bidders should verify consignee state requirements. A dedicated service provider office in the relevant state is required, along with a toll-free service number and an escalation matrix. Experience in government or PSU supply is essential, with at least one related engagement recommended.

Technical Specifications & Requirements

  • Product/service: DG-Set O&M services with manpower for operational and maintenance activities.
  • Quantity/Scope: Up to 500 hours of O&M support; no BOQ items specified.
  • Standards/Compliance: No explicit technical standards listed in the tender data.
  • Key requirements:
    • Demonstrated experience: Experience Certificate for the supply of the same to Govt/PSU/renowned private organizations provided with PO.
    • MSME/NSIC exemption: If applicable, include exemption certificate.
    • Service infrastructure: Office of service provider located within the state of consignee; provide documentary evidence.
    • Customer support: Dedicated toll-free service number and a formal escalation matrix for service support.
  • Financial details: Estimated value ₹156,000; EMD not specified.
  • Variant clause: Option to adjust contract quantity/duration up to 25% at bid issuance and after contract award.

Terms, Conditions & Eligibility

  • EMD: Not explicitly stated; if applicable, must reference exemption rights under MSME/NSIC.
  • Experience: Provide Experience Certificate for similar government/PSU engagements with supply/purchase orders.
  • Delivery/Service window: O&M for a fixed period up to 500 hours; details to be confirmed in final contract.
  • Payment terms: Not specified; bidders should seek confirmation on payment milestones tied to service delivery.
  • Documentation: Must include service provider office proof, escalation matrix, toll-free numbers, and OEM/partner authorizations if applicable.
  • Penalties/warranty: Not specified; bidders should query for SLA, response times, and LD clauses.

Key Specifications

  • DG-Set O&M services with operational and maintenance manpower

  • Up to 500 hours of service

  • Estimated value ₹156,000

  • Office in the state of consignee required

  • Dedicated toll-free service number and escalation matrix

  • Experience certificates for govt/PSU/renowned private organizations

Terms & Conditions

  • EMD exemption possible for MSME/NSIC with certificate

  • Contract quantity/duration can vary up to 25%

  • Office location in-state and dedicated toll-free support required

Important Clauses

Payment Terms

Not explicitly stated; bidders must confirm milestones and payment cadence with the buyer. Ensure alignment with service delivery and SLA.

Delivery Schedule

O&M services for DG-Set up to 500 hours; final schedule to be defined in contract and PO.

Penalties/Liquidated Damages

Not specified in data; bidders should obtain SLAs, response times, and LD terms during final negotiations.

Bidder Eligibility

  • Experience in supplying/operating DG-Set O&M for government or PSU

  • In-state service office with verifiable address

  • Eligibility for MSME/NSIC EMD exemption (if applicable)

Documents 6

GeM-Bidding-8930353.pdf

Main Document

BOQ Document

BOQ

Other Documents

OTHER

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

Experience certificates for similar Govt/PSU/private engagements

2

PO copies or supply/purchase orders related to prior DG-Set O&M work

3

MSME/NSIC EMD exemption certificate (if applicable)

4

Proof of in-state service provider office location

5

Dedicated toll-free service number and escalation matrix documentation

6

GST registration certificate, PAN card (as applicable in T&C)

7

OEM authorizations or partner agreements (if required)

Frequently Asked Questions

Key insights about MAHARASHTRA tender market

How to bid for DG-Set O&M tender in health department 2026

Bidders should submit Experience Certificates for similar Govt/PSU engagements, provide PO references, ensure in-state service office, and include toll-free service numbers with escalation matrix. If eligible for MSME/NSIC, attach exemption certificate. The opportunity involves up to 500 hours of O&M with price approx ₹156,000.

What documents are required for the health department O&M bid

Required documents include Experience Certificates with prior Govt/PSU engagements, PO copies, MSME/NSIC exemption certificate if applicable, proof of in-state service office, dedicated toll-free service numbers, escalation matrix, GST and PAN, and any OEM authorizations related to DG-Set maintenance.

What are the delivery and service expectations for DG-Set maintenance

The contract covers up to 500 hours of O&M services; final delivery schedule will be dictated by contract. Ensure availability of maintenance manpower, prompt fault diagnosis, and onsite repairs within defined SLA. Clarify payment milestones tied to service delivery.

Is there an EMD exemption for MSME/NSIC bidders in this tender

Yes, bidders eligible for MSME/NSIC EMD exemption should enclose the exemption certificate. Non-exempt bidders must provide the required EMD amount per tender terms and ensure compliance with all eligibility criteria including govt/PSU experience.

What is the escalation process for DG-Set service issues

Bidders must provide a formal escalation matrix with telephone numbers. The matrix should outline contacts from first level support to senior technical and managerial escalation, ensuring rapid response and resolution within SLA for health department DG-Set maintenance.

What standards or certifications are required for this O&M bid

No explicit technical standards are listed in the tender. Submit standard govt/PSU experience proofs, OEM authorizations if required, and ensure your service team has proven DG-Set O&M capabilities. Clarify any IS or industry spec during final bid submission.

Can contract quantity or duration be adjusted after award

Yes, the buyer may adjust contract quantity or duration up to 25% at the time of issue and post-award. Bidders must accept revised quantity/duration and align resources accordingly to avoid non-performance risks.

What is the estimated value and scope of this tender in 2026

The estimated contract value is ₹156,000 for up to 500 hours of DG-Set O&M. Scope includes manpower for operational and maintenance tasks; confirm final scope and any additional service requirements with the health department prior to submission.

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