Border Road Organisation EPABX System Annual Maintenance Tender 2026 – Department Of Defence India, 25% Scope Flex, ₹92000 Est.
Progress
RATender Overview
The Border Road Organisation (Department of Defence, India) invites bids for Annual Maintenance Service of the EPABX System with an estimated value of ₹92,000. The contract includes potential 25% quantity or duration adjustments at the buyer’s issue or post-award with consent for lump-sum services. Bidders must demonstrate stable financial standing, avoiding liquidation or receivership, and commit to uploading required certificates per the Bid Document/ATC. A dedicated toll-free or national service support line is mandatory for OEM or bidder. This procurement ensures ongoing maintenance reliability for critical communication infrastructure.
Technical Specifications & Requirements
- Product/Service: Annual Maintenance Service for EPABX System (no explicit technical specs provided).
- Estimated value: ₹92,000.
- Quantity: Not specified (BOQ shows 0 items).
- Key aspects to verify: service viability, response times, and availability of dedicated support.
- Essential compliance: bidder must be able to provide service support, with an OEM or bidder contact line.
- Documentation or certificates: upload required certificates as per Bid Document/ATC/Corrigendum.
- Experience: demonstrated ability to perform maintenance on EPABX or similar telecommunication systems.
- Additional conditions: 25% variation in scope or duration allowed; acceptance by service provider for lump-sum adjustments.
Terms, Conditions & Eligibility
- 25% option clause: quantity or duration may be increased/decreased up to 25% at contract issue or post-issue.
- Financial standing: bidder must not be under liquidation or bankruptcy; upload undertaking.
- Certificates: failure to upload required certificates may lead to rejection.
- Service & Support: dedicated toll-free number for service support must be provided by bidder/OEM.
- Documentation: ensure submission as per terms, ATC, and corrigendum; include any required technical/commercial documents.
Key Specifications
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- Product/Service: Annual Maintenance Service for EPABX System
-
- Estimated value: ₹92,000
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- BOQ: Total Items = 0 (no itemized quantity provided)
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- Standards/Certifications: Not explicitly listed; submit per Bid Document/ATC
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- Delivery/Support: Dedicated toll-free service line required
Terms & Conditions
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Key Term 1: The buyer may adjust contract quantity or duration by up to 25%.
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Key Term 2: Bidder must not be under liquidation; provide financial standing undertaking.
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Key Term 3: Upload all certificates/documents specified in the Bid Document/ATC/Corrigendum.
Important Clauses
Payment Terms
Not specified in provided data; ensure to confirm terms in the Bid Document/ATC.
Delivery Schedule
Maintenance service cadence not detailed; verify response time and service window in contract.
Penalties/Liquidated Damages
Not defined here; check tender terms for LD or performance-bond provisions.
Bidder Eligibility
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No active liquidation or bankruptcy; financial standing undertaking required
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Experience in EPABX maintenance or similar telecom systems
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Ability to provide dedicated toll-free service support and OEM/authorized contacts
Reverse Auction Results Final Prices
These are the final prices after the reverse auction event. Prices may be lower than initial bids.
| Rank | Seller | Final Price | Item |
|---|---|---|---|
| L1 | RASNAL TELECOM Under PMA Winner | ₹92,600 | Item Categories : Annual Maintenance service - EPABX System |
| L2 | RUDRA ENTERPRISES Under PMA | ₹97,800 | Item Categories : Annual Maintenance service - EPABX System |
| L3 | Vayavya Business Solutions Under PMA | ₹1,09,000 | Item Categories : Annual Maintenance service - EPABX System |
🎉 L1 Winner
RASNAL TELECOM Under PMA
Final Price: ₹92,600
Reverse Auction Schedule
Start
06-Sep-2026, 11:00 am
End
10-Sep-2026, 9:00 am
Duration: 94 hours
Reverse Auction Document
✅ RA concluded. Check financial results for final rankings.
Tender Data
Bid Details
Quantity
2
Bid Type
Two Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
RA Qualification Rule
50% Lowest Priced Technically Qualified Bidders
Tech Clarification Time
3 Days
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Requirements
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Annual Maintenance service - EPABX System
Delivery Details
Delivery Locations
1
Delivery Cities
SONITPUR
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | SONITPUR | SONITPUR | - | - | 2 | - | - |
Authority Records
BID & GeM Expert Consultancy
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Documents 4
GeM-Bidding-9553134.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
2
Required Documents
Undertaking on financial standing (not under liquidation, no court receivership) to be uploaded with bid
Certificates and documents requested in Bid Document, ATC and Corrigendum
Dedicated toll-free service/support contact details (bidder/OEM)
Any OEM authorizations or technical compliance certificates as specified in terms
Compliance documents demonstrating maintenance capability for EPABX systems
Frequently Asked Questions
Key insights about ASSAM tender market
How to bid for the EPABX maintenance tender in BR0 2026?
Bidders should submit all certificates per the Bid Document/ATC, provide an undertaking on financial standing, and ensure a dedicated toll-free service line. The contract allows a 25% scope adjustment; ensure pricing reflects potential variation and confirm submission of OEM authorizations when applicable.
What documents are required for BR0 EPABX maintenance bid 2026?
Prepare undertaking for financial standing, upload all certificates requested in the Bid Document/ATC/Corrigendum, provide proof of service capability for EPABX maintenance, and include a dedicated support contact. Ensure documents align with tender terms to avoid rejection.
What is the estimated value and scope flexibility for this tender?
The estimated value is ₹92,000; the buyer may adjust scope or duration by up to 25%. For lump-sum Service contracts, the scope and value may increase up to 25% with the service provider’s consent, so pricing should anticipate adjustment.
What are the eligibility criteria for BR0 maintenance tender 2026?
Eligible bidders must not be in liquidation, provide an undertaking on financial standing, demonstrate EPABX maintenance capability, and ensure a dedicated service/support line. Additional OEM authorizations or certifications may be required per ATC/Corrigendum.
When is the delivery and service start for BR0 EPABX maintenance?
Delivery/start timing is not specified here. Verify the contract start date in the official tender documents and ensure readiness to commence maintenance promptly upon award, with defined response times in the terms.
What are the payment terms for BR0 EPABX maintenance contract?
Payment terms are not detailed in the provided data. bidders should refer to the Bid Document for payment milestones, potential advance, and completion-based payments; confirm with tender authority during bid submission.
What standards or certifications are required for EPABX maintenance?
No explicit standards are listed in the data; bidders must supply certificates as per Bid Document/ATC/Corrigendum and any OEM authorizations. Confirm IS/ISO requirements if specified in full tender documents.
How to submit evidence of service support capability for BR0 bid?
Provide a dedicated toll-free number or service hotline, along with OEM or authorized service partner details. Include service-level commitments and response times in the technical bid as required by the tender documents.