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Indian Army Tours and Travel Services Tender Darjeeling West Bengal 2026 - Travel, Stay, Ticket Booking & Pickup 1.5M

Bid Publish Date

11-Aug-2026, 7:42 pm

Bid End Date

21-Aug-2026, 8:00 pm

EMD

₹45,000

Value

₹15,00,000

Progress

Issue11-Aug-2026, 7:42 pm
AwardPending

Tender Overview

The Indian Army, Department Of Military Affairs, invites bids for Tours and Travel Services in DARJEELING, WEST BENGAL (734001). The procurement covers travel arrangements, hotel/stay, ticket booking, and pick-and-drop services, with an estimated value of ₹1,500,000 and an EMD of ₹45,000. Scope emphasizes end-to-end travel management for military personnel in the Darjeeling region, including lodging and intra-city transfers. The contract structure allows quantity/duration adjustments up to 25% per ATC, enabling scope flexibility for lumpsum service contracts. The opportunity targets established travel service providers able to support government requirements in a high-altitude hill station locale.

Technical Specifications & Requirements

  • Product/Service: Tours and Travel Services including travel bookings, stay arrangements, and airport pickup/drop for Indian Army deployments in Darjeeling.
  • Financials: Estimated value ₹1,500,000; EMD ₹45,000; quantity/duration adjustments permitted up to 25% under ATC.
  • Location: DARJEELING, WEST BENGAL – 734001. Service coverage includes hotel/resort bookings and transportation.
  • Experience/Compliance: Bidder must declare unconditional compliance with all ATC terms, demonstrate financial stability, and execute a confidentiality undertaking with OEM where applicable.
  • ATC Provisions: Scope extension up to 25% with consent; no deviations allowed in bids.

Terms, Conditions & Eligibility

  • Bidding Compliance: Unconditional acceptance of all ATC and terms; no deviations.
  • Financial Standing: Not under liquidation or insolvency; notarised undertaking required.
  • Documentation: Notified submission of GST, PAN, experience certificates, financial statements, and EMD-related documents as part of bid package.
  • Confidentiality: Legally binding confidentiality undertaking on bid and post-execution data.
  • Delivery & Payment: Delivery timelines aligned to army requirements; payment terms to be confirmed in contract.
  • Lot/Quantity Flexibility: 25% variation in contract quantity/duration permitted at contract issuance and upon issue.

Key Specifications

    • Service category: Tours and Travel Services (travel bookings, hotel/stay, ticketing, pickup/drop)
    • Estimated contract value: ₹1,500,000
    • EMD: ₹45,000
    • Location/coverage: Darjeeling, West Bengal (734001)
    • ATC variance: 25% increase/decrease in contract quantity or duration

Terms & Conditions

  • Key Term 1: Unconditional compliance with all ATC terms; no deviations accepted.

  • Key Term 2: Notarised undertakings for financial stability and confidentiality.

  • Key Term 3: 25% contract quantity/duration variation permitted at issuance.

Important Clauses

Delivery Terms

Delivery scope includes end-to-end travel management, hotel bookings, and airport pickup/drop; timelines aligned to defence requirements.

Payment Terms

Payment terms to be specified in contract; includes milestones tied to service delivery and acceptance.

Penalties/Liquidated Damages

Any LD clauses or performance penalties to be defined in contract per Army procurement norms.

Bidder Eligibility

  • Experience in government travel services or military travel management

  • Financial stability with notarised undertakings

  • Not under liquidation or insolvency proceedings

Authority & Contact

Organization

Indian Army

Office Name

Not disclosed yet

Grievance Contact

[email protected]

Tender Data

Bid Details

Quantity

24

Bid Type

Two Packet Bid

Bid Validity

180 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

RA Qualification Rule

H1-Highest Priced Bid Elimination

Tech Clarification Time

2 Days

Preference & Exemptions

EMD Required

Yes

MII Compliance

Yes

MSE Purchase Preference

Yes

MSE Preference Band

L1+15%

MSE Exemption/Relaxation

Yes

Startup Exemption/Relaxation

Yes

Bid Splitting Applied

No

Requirements

Min. Avg. Annual Turnover

6

Experience Required

3 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Tours and Travel Service - Travel and Stay both; Ticket Booking, Pick and Drop, Hotel/Resort Stay; National

Advisory Bank

State Bank of India

ePBG Percentage

3%

ePBG Duration (Months)

14

Delivery Details

Delivery Locations

1

Delivery Cities

Darjeeling

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
-DarjeelingDarjeeling--24--

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT

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Bid Preparation GeM Registration Document Filing

Free consultation · 24h response

Documents 5

GeM-Bidding-9709392.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Categories 1

Required Documents

1

GST certificate

2

PAN card

3

Experience certificates for travel services

4

Financial statements or solvency documents

5

EMD submission proof (₹45,000)

6

Technical bid documents demonstrating compliance

7

Confidentiality Undertaking (Notarised)

8

OEM authorization (if applicable)

Frequently Asked Questions

Key insights about WEST BENGAL tender market

How to bid for the Darjeeling travel services tender in 2026?

Bidders must submit unconditional compliance with ATC terms, provide notarised financial stability, and attach GST, PAN, experience certificates, and EMD ₹45,000. Ensure end-to-end travel, hotel bookings, and pickup/drop services meet the army’s travel management needs in Darjeeling, West Bengal.

What documents are required for Indian Army travel tender submission?

Submit GST certificate, PAN, experience certificates for travel services, financial statements, EMD proof of ₹45,000, technical bid documents, and a confidentiality undertaking on notarised paper. OEM authorisations should be included if applicable to demonstrate capability.

What are the key technical specifications for this travel tender?

The contract covers travel bookings, hotel/stay, ticketing, and pickup/drop services in Darjeeling. Estimated value is ₹1,500,000 with EMD ₹45,000. Bids must reflect unconditional compliance with all tender ATC and provide financial stability attestations.

When is the delivery timeline for travel services in this tender?

Delivery aligns with army deployments in Darjeeling, with timelines defined in the contract. Variations up to 25% are allowed under the ATC, enabling schedule flexibility while preserving service continuity for troop movements.

What are the payment terms for the Indian Army travel contract?

Payment terms will be specified in the contract, typically linked to service milestones such as booking confirmations and hotel check-ins, with acceptance criteria defined by the purchasing department.

How does the 25% ATC clause affect bidding for travel services?

The 25% ATC clause allows a bidder or the buyer to adjust contract quantity or duration by up to 25% at contract issuance or during execution, enabling scope flexibility for travel and stay arrangements.

What qualifies as eligibility for the travel services tender in West Bengal?

Eligibility requires unconditional ATC compliance, notarised financial stability, and prior experience in government or military travel management, along with submission of required documents and confidentiality undertakings.

What is the scope of travel services covered in this tender?

Scope includes end-to-end travel management: booking flights or tickets, hotel/resort stays, and pick-and-drop services for Indian Army personnel in Darjeeling, West Bengal, with potential scope adjustments up to 25%.