Mumbai Audio Visual Services Tender 2025 - AV Operator, CAMC & GST-Inclusive 3.85% Minimum Bid, Maharashtra
N/a
MUMBAI, MAHARASHTRA
Posted:
25 December 2025
Closed:
19 January 2026
GEM
GEM
Directorate General Of Quality Assurance multi channel audio digital signal processor-200W tender Bangalore Karnataka 2025
Progress
Issue11-Nov-2025, 5:57 pm
Technical21-11-2025 18:58:37
Financial
AwardCompleted
Quantity
1
Bid Type
Two Packet Bid
Key Highlights
- • DGQA procurement in Bangalore, Karnataka for a 200W multi-channel DSP service
- • 25% quantity/duration adjustment option at contract issuance and post-issuance
- • Excess settlement: allows additional charges up to a defined percentage with supporting documents
- • Local service presence: office in Karnataka; toll-free service support explicitly required
- • Escalation matrix required for service support; dedicated contact channels
- • Past experience proofs acceptable via multiple documentary formats
- • No BOQ items; focus on service capability and compliance rather than hardware units
- • Strict certificate/document submission as per ATC; non-compliance leads to rejection
Categories
8
Tender Overview
The Directorate General Of Quality Assurance (DGQA), under the Department Of Defence Production, is seeking a service-oriented supplier for a MULTI CHANNEL AUDIO DIGITAL SIGNAL PROCESSOR-200W in BANGALORE, KARNATAKA 560001. Estimated value is ₹198,000.00 with no BOQ items listed. Tender highlights include a flexible 25% option to adjust contract quantity or duration, and an optional excess settlement for invoice charges. The bidder must demonstrate financial stability and maintain a local service presence. This procurement targets responsive service support and compliant, auditable delivery of the DSP solution.
Technical Specifications & Requirements
- Product/service: MULTI CHANNEL AUDIO DIGITAL SIGNAL PROCESSOR-200W (service/maintenance-oriented procurement).
- Location/delivery: BANGALORE, KARNATAKA; service office must be in consignee state.
- Key terms: Option Clause allows ±25% quantity/duration adjustment at contract issue and post-issue; Excess Settlement enables additional invoice charges up to a defined percentage with mandatory supporting documents.
- Experience/availability: dedicated/toll-free service line required; escalation matrix for service support to be provided.
- Documentation: proof of past experience acceptable via contract copies, client execution certificates, or related documents. No BOQ items are listed, indicating a service-oriented engagement rather than hardware deployment.
- Estimated value: highlighted at ₹198,000.00; EMD not specified in data provided.
Terms, Conditions & Eligibility
- EMD: not specified in data provided; bidders should prepare conventional EMD as per ATC terms.
- Office presence: service provider office must operate within the state of the consignee (Karnataka).
- Support: dedicated toll-free number and a formal escalation matrix for service support.
- Financial health: bidder must avoid liquidation or bankruptcy; an undertaking is required.
- Past experience: acceptable proofs include contract copies with invoices, execution certificates, or third-party notes.
- Compliance: upload of required certificates/documents as per ATC and Corrigendum; non-submission risks bid rejection.
Key Specifications
-
Product/service name: MULTI CHANNEL AUDIO DIGITAL SIGNAL PROCESSOR-200W
-
Estimated value: ₹198,000.00
-
Delivery/servicing location: Bangalore, Karnataka
-
Support requirements: toll-free number, escalation matrix, service office in Karnataka
-
Documentation: evidence of past experience via contracts/invoices or client execution certificates
Terms & Conditions
-
Option Clause allows ±25% quantity/duration adjustment
-
Excess Settlement permits additional invoice charges with documentation
-
Office presence in Karnataka is mandatory for service support
Important Clauses
Payment Terms
No explicit payments terms stated; bidders should reference ATC; ensure alignment with standard govt contract payments and any excess settlement conditions
Delivery Schedule
No explicit delivery timeline provided; contract includes 25% quantity/duration flexibility at issue and post-issue
Penalties/Liquidated Damages
Not specified in data; bidders should verify ATC for LD/penalties and performance bonds
Bidder Eligibility
-
No liquidation or bankruptcy proceedings against bidder
-
Service office must be located in Karnataka (consignee state)
-
Dedicated toll-free service line and escalation matrix available
-
Proof of past experience acceptable via contract/invoice or client certificate
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Custom Bid for Services - MULTI CHANNEL AUDIO DIGITAL SIGNAL PROCESSOR-200W
Authority Records
MINISTRY OF DEFENCEDEFENCE PRODUCTION DEPARTMENT
BID & GeM Expert Consultancy
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
Bid Preparation
GeM Registration
Document Filing
Free consultation · 24h response
Documents 9
GeM-Bidding-8575525.pdf
Main Document
Scope Of Work Document
SCOPE_OF_WORK
Payment Terms & Condition
PAYMENT
Other Documents
OTHER
Other Documents
OTHER
Buyer uploaded ATC document
ATC
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Tender Results
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Required Documents
1
GST registration certificate
2
Permanent Account Number (PAN) card
3
Experience certificates or contracts with client invoice proofs
4
Financial statements or proof of financial standing
5
EMD documents if required by ATC
6
Technical compliance certificates or OEM authorizations (if applicable)
7
Proof of service office presence in Karnataka
8
Dedicated/toll-free service contact details and escalation matrix
Technical Results
| S.No | Seller | Date | Status |
|---|---|---|---|
| 1 | B K COMPUTER PRODUCTS Under PMA | 21-11-2025 18:58:37 | |
| 2 | CITO INFOTECH PRIVATE LIMITED Under PMA | 22-11-2025 10:50:02 | |
| 3 | NETSOFT SYSTEMS & NETWORKS (I) PRIVATE LIMITED Under PMA | 22-11-2025 10:47:36 |
Financial Results
| Rank | Seller | Price | Item |
|---|---|---|---|
| L1 | CITO INFOTECH PRIVATE LIMITED Under PMA | Item Categories : Custom Bid for Services - MULTI CHANNEL AUDIO DIGITAL SIGNAL PROCESSOR-200W | |
| L2 | B K COMPUTER PRODUCTS Under PMA | Item Categories : Custom Bid for Services - MULTI CHANNEL AUDIO DIGITAL SIGNAL PROCESSOR-200W | |
| L3 | NETSOFT SYSTEMS & NETWORKS (I) PRIVATE LIMITED Under PMA | Item Categories : Custom Bid for Services - MULTI CHANNEL AUDIO DIGITAL SIGNAL PROCESSOR-200W |
Frequently Asked Questions
Key insights about KARNATAKA tender market
How to bid for the DGQA DSP service tender in Bangalore?
Bidders should submit GST registration, PAN, past experience documents, financial statements, and any OEM authorizations. Include proof of a Karnataka service office, toll-free support details, and a clear escalation matrix. Ensure compliance with ATC and the 25% option clause for quantity/duration.
What documents are required for the Karnataka DSP tender submission?
Required documents include GST, PAN, experience proofs (contracts/invoices or client certificates), financials, EMD if applicable, service/officer proof in Karnataka, OEM authorizations, and the escalation matrix with toll-free contact details for service support.
What are the technical specifications for the 200W DSP service?
The tender specifies a MULTI CHANNEL AUDIO DIGITAL SIGNAL PROCESSOR-200W service scope with no hardware BOM. The emphasis is on service availability in Karnataka, a toll-free support line, and escalation procedures rather than device-only specs.
When is the DSP service bid deadline in Bengaluru 2025?
The data does not specify a submission deadline. Bidders should monitor the official ATC document and ATC-corrigendum for exact dates and submit as per the outlined steps and required documents.
What is the EMD requirement for the DGQA DSP tender?
The estimated value is ₹198,000.00, but the EMD amount is not explicitly provided here. Bidders should refer to the ATC for the exact EMD percentage or fixed amount and ensure ready payment methods.
What are the eligibility criteria for Karnataka DSP service providers?
Eligibility includes no bankruptcy/liquidation, existence of a Karnataka service office, dedicated toll-free support, and documented past experience with contracts or client attestations, plus submission of all requested certificates per ATC.
What is the meaning of the 25% option clause in this tender?
The option clause permits increasing or decreasing contract quantity or duration by up to 25% at contract issuance, with possible post-issuance adjustments. Bidders must accept revised quantities or durations as required.
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Documents 9
GeM-Bidding-8575525.pdf
Main Document
Scope Of Work Document
SCOPE_OF_WORK
Payment Terms & Condition
PAYMENT
Other Documents
OTHER
Other Documents
OTHER
Buyer uploaded ATC document
ATC
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS