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Contract Bidding Open For Selection of Experienced Manpower Placement Agency to provide Call Centre Manager/ Executive/ Support Staff as per pre-defined qualification criteria for Additional Central Grievance Redressal System for Proposed Pre-Fabricated/ Pre-engineered CGRC Building (G1) of PHED under P.H. Division, Patna West, Patna for the year 2025-26. in BIHAR

Bid Publish Date

17-Feb-2026, 8:33 pm

Bid End Date

21-Feb-2026, 3:00 pm

EMD

₹21,00,700

Value

₹11,00,70,000

Location

Progress

Issue17-Feb-2026, 8:33 pm
AwardPending
Explore all 3 tabs to view complete tender details

Tender Type

Open

Tender Fee

₹10,000

Tender Fee Exemption

No

EMD Exemption

No

Category

GENERAL

Categories 2

The issuing authority invites bids for "Selection of Experienced Manpower Placement Agency to provide Call Centre Manager/ Executive/ Support Staff as per per-defined qualification criteria? for Additional Central Grievance Redressal System" for Proposed Pre-Fabricated/ Pre-engineered CGRC Building (G+1) of PHED under P. H. Division, Patna West, Patna for the year 2025-26. in BIHAR. Submission Deadline: 21-02-2026 15: 00: 00. Submit your proposal before the deadline.

Additional Tender Data

Commercial Details

Processing Fee

₹5,900

Tender Currency

INR

Bid Currency

INR

Ranking Sequence

H1

Estimated Value Visibility

Y

Bid To RA

No

Authority & Contact

Organization Hierarchy

Government of Bihar->Public Health Engineering Department->Patna (Civil) Zone->Patna Circle->Patna West Division

Approving Authority

MANOJ KUMAR (Chief Engineer Patna Zone)

Tender Creator

Mr RISHIKESH KUMAR (EXECUTIVE ENGINEER)

Pre-Bid & Qualification

Pre-Bid Discussion Type

Not Required

Pre-Bid Venue

OFFICE OF THE EXECUTIVE ENGINEER, P.H. DIVISION, PATNA WEST, PATNA

Payment Breakdown

TypeAmountCurrencyModeExemption
EMD₹21,00,700INRInternet Payment Gateway(IPG),Challan|Bank GuaranteeNo
Tender Fee₹10,000INRInternet Payment Gateway(IPG),Challan|No
Tender Processing Fee₹5,900INRInternet Payment Gateway(IPG),Challan|No

Document Requirements

QUANTITY OF WORK OF SIMILAR NATURE EXECUTED DURING LAST 5 YEARS 4.5 A (c) )

BidPart1ExperiencesMandatory

Affidavit (Refer NIT and SBD Section 2 Qualification Information)

BidPart1ExperiencesMandatory

Key Personnel (Refer SBD Section 2 Qualification Information)

BidPart1ExperiencesMandatory

Bidding Capacity ( Refer SBD Section 1 ITB Clause 4.7 and SBD Section 2 )

BidPart1ExperiencesMandatory

Character Certificate (Refer NIT)

BidPart1ExperiencesMandatory

Availability of Credit Facilities / Bank Certificate (Refer SBD Section 1 ITBClause 4.2 (i) and SBD

BidPart1ExperiencesMandatory

Undertaking (Refer SBD Section 1 ITB Clause 4.2 (ii) and SBD Section 2 Qualification Information)

BidPart1ExperiencesMandatory

Power of Attorney if any

BidPart1ExperiencesMandatoryExemption Allowed

Proposed methodology and programme of construction (Refer SBD Section 1 ITB Clause 4.3 (l) and SBD S

BidPart1ExperiencesMandatory

Any of Last Three Year Income Tax Return

BidPart1ExperiencesMandatory

Email id and Mobile no for Communication

BidPart1ExperiencesMandatory

NOC OF DEBAR

BidPart1ExperiencesMandatory

Any other Documens required as per NIT/ Standard Bidding Documents Required

BidPart1ExperiencesMandatoryExemption Allowed

Registration paper of appropriate class, Govt of Bihar ( Refer NIT)

BidPart1ExperiencesMandatory

GST Registration in State of Bihar with Last Return

BidPart1ExperiencesMandatory

PAN CARD

BidPart1ExperiencesMandatory

Work Experience of similar nature ( ITB Clause 4.5A (b) and 4.5 A (c) )

BidPart1ExperiencesMandatory

BALANCE VALUE OF ONGOING WORK

BidPart1ExperiencesMandatory

Litigation History and Legal Identity( SBD Section 2 Qualification Information and SBD Clause 4.3)

BidPart1ExperiencesMandatory

Earnest Money

BidPart1ExperiencesMandatory

COST OF BOQ (PHOTOCOPY ATTACHED)

BidPart1ExperiencesMandatory

Liquid Asset

BidPart1ExperiencesMandatory

Last 3 year Annual Financial Turn Over (Refer Section 1 ITB Clause 4.5 A (a) )

BidPart1ExperiencesMandatory

General Particulars

1

Bid Validity Bids shall remain valid for a period not less than 180 days after the deadline date. A Bid valid for a shorter period shall be rejected by the Employer as non-responsive180 Days Bid validity periods In days

2

Place of Registration.

3

Principal place of Business

4

Work Experience (Refer Section 1 ITB Clause 4.5A (b) and 4.5 A (c) )

5

Annual Financial Turn Over (Refer Section 1 ITB Clause 4.5 A (a) )

6

Power of attorney

7

Bidding Capacity ( Refer SBD Section 1 ITB Clause 4.7 and SBD Section 2 Qualification Information)

8

(a) Existing commitments and ongoing works

9

(b) Work for which Bid already submitted

10

Affidavit (Refer NIT and SBD Section 2 Qualification Information)

11

Key Personnel (Refer SBD Section 2 Qualification Information)

12

Availability of Credit Facilities / Bank Certificate (Refer SBD Section 1 ITBClause 4.2 (i) and SBD Section 2 Qualitification Information)

13

Litigation History (Refer SBD Section 2 Qualification Information and SBD Clause 4.3)

14

Undertaking (Refer SBD Section 1 ITB Clause 4.2 (ii) and SBD Section 2 Qualification Information)

15

Proposed methodology and programme of construction (Refer SBD Section 1 ITB Clause 4.3 (l) and SBD Section 2 Qualification Information)

16

Last Three Year Income Tax Return

17

Email id and Mobile no for Communication

18

Character Certificate (Refer NIT)

Tender Terms

Section 1

Details

Contract Period :- 36 MONTHS

Contract Period :- 36 MONTHS

Clause NIT AND SBD SECTION 2

Details

Affidavit Regarding statements made in the required attachments are true and correct.

Affidavit Regarding statements made in the required attachments are true and correct.

Clause ALL CLAUSES

Details

Accept All Terms and Conditions are as Per NIT and Bidding Document

Accept All Terms and Conditions are as Per NIT and Bidding Document

Section 4

Details

Bidders should quote the rate in uploaded Financial Excel sheet and upload the sheet in price breakup section of BOQ Tab. (Evaluation will be done on the bas...

Bidders should quote the rate in uploaded Financial Excel sheet and upload the sheet in price breakup section of BOQ Tab. (Evaluation will be done on the basis of Uploaded Excel sheet.)

Section 5

Details

Evaluation will be done on QCBS METHOD

Evaluation will be done on QCBS METHOD

Authority Records

PUBLIC HEALTH ENGINEERING DEPARTMENT
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Documents 6

RFP 31_20256-26_Sign (Manpower).pdf

GENERAL_DOCUMENT

RFP 31_20256-26_Paper.pdf

GENERAL_DOCUMENT

Corrigendum Nit no.-31 letter no.-582 dated 13.02.2026.pdf

NIT

CGRC RFP 31_2025-26_Manpower Final.pdf

GENERAL_DOCUMENT

RFP31GR01TechnicalBid_CGRC Manpower.xlsx

GENERAL_DOCUMENT

RFP31GR01FinancialBidCumBOQ_CGRC Manpower.pdf

BOQ

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Bill of Quantities (BOQ) 1 Item Sign in for GEM prices

#GROUP 01

"Selection of Experienced Manpower Placement Agency to provide Call Centre Manager/ Executive/ Support Staff as per pre-defined qualification criteria? for Additional Central Grievance Redressal System" for Proposed Pre-Fabricated/ Pre-engineered CGRC Building (G+1) of PHED under P.H. Division, Patna West, Patna for the year 2025-26.

"Selection of Experienced Manpower Placement Agency to provide Call Centre Manager/ Executive/ Support Staff as per pre-defined qualification criteria? for Additional Central Grievance Redressal System" for Proposed Pre-Fabricated/ Pre-engineered CGRC Building (G+1) of PHED under P.H. Division, Patna West, Patna for the year 2025-26.

1 WORK Rate: ₹11,00,70,000 Est: ₹11,00,70,000

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