Karnataka Rural Development and Panchayat Raj Department ICT Lab Design Installation Tender Chamrajnagar 2025

Tender Overview

The opportunity is issued by the Rural Development And Panchayat Raj Department, Karnataka, for Design, Installation and Maintenance of an Educational ICT Lab, including supply and installation of hardware and computers for sub-divisions within Chamrajnagar district (Chamrajnagar city area, Karnataka 571109). The tender references ICT lab setup and related hardware provisioning, with an EMD of ₹50,000. The contract scope appears indirect in the absence of a formal BOQ, but the bidder must prepare to deliver integrated lab solutions and ongoing maintenance within the local education infrastructure. A key differentiator is the explicit inclusion of service/maintenance components and escalation/contact arrangements, as well as an option clause allowing quantity or duration adjustments up to 25%. The tender emphasizes vendor provisioning of service support programs, with dedicated escalation matrices and toll-free support lines. The opportunity targets suppliers capable of end-to-end lab deployment and after-sales service in rural Karnataka.

Technical Specifications & Requirements

• EMD: ₹50,000 (required as security deposit for bid submission).
• Category: Education ICT Lab design, hardware supply, installation, and maintenance.
• Location: Chamrajnagar, Karnataka (571109).
• Scope: Design, installation, hardware provisioning, and ongoing service support for educational ICT labs; no BOQ items were listed.
• Service expectations: Escalation matrix and dedicated toll-free service support lines must be provided by the bidder/OEM.
• Compliance: Upload of all standard certificates as per bid documents, ATC, and corrigenda is mandatory.
• Quantity/Duration flexibility: Contract quantity or duration may adjust up to 25%.
• Extra charges: Invoices may include excess settlement charges up to a specified percentage, with documentation.

Terms, Conditions & Eligibility

• Documentation: Bid submissions must include all certificates/documents sought in the Bid Document, ATC and Corrigendum.
• Support: Mandatory service support structure with escalation matrix and toll-free number.
• Acceptance: Bidders are obligated to accept revised quantity/duration within the specified 25% limit.
• Compliance: Failing to upload required documents or certificates can lead to bid rejection.
• Payment/Delivery: Specific payment terms and delivery schedules are not detailed in the available data; bidders should reference the full bid document for terms.