Custom Bid for Services - CAMC of CCTV system
Bharat Petroleum Corporation Ltd
JALPAIGURI, WEST BENGAL
Bid Publish Date
03-Apr-2026, 10:30 am
Bid End Date
13-Apr-2026, 6:00 pm
Value
₹7,79,151
Location
Progress
Quantity
1
Bid Type
Single Packet Bid
Hindustan Petroleum Corporation Ltd invites bids for CAMC FOR CCTV SYSTEM 3RD YEAR in India, with an estimated value of ₹779,151.13. The scope consists of ongoing maintenance and corrective services for existing CCTV installations under a CAMC contract extending into year three. The contract includes a flexible quantity/duration clause up to 25% variation at issue and post-award, binding bidders to accept revised scope. Key differentiator is the year-on-year CAMC renewal framework and lack of BOQ items, signaling a service-centric tender prioritizing uptime, response time, and proactive maintenance.
This procurement targets service providers with proven CCTV maintenance capabilities, local presence, and the ability to mobilize quickly for routine servicing and incident response. The lack of itemized specifications suggests flexibility in service delivery, but bidders should articulate standard CAMC coverage, response SLAs, and spare-part availability. The absence of concrete location data implies nationwide or site-agnostic applicability, elevating the importance of clear servicecapability documentation and past performance.
CAMC FOR CCTV SYSTEM (3RD YEAR) with no fixed BOQ items
Estimated value: ₹779,151.13
Variation clause: ±25% during contract issue and post-award
No explicit standards or ISO/IS certifications specified
Service-centric scope: preventive maintenance, fault diagnosis, corrective maintenance, incident response
Delivery location and site details not provided; implies multi-site coverage
Bidder must demonstrate prior CCTV maintenance experience and spare-parts readiness
Variation in contract quantity/duration up to 25% at issue and post-award
CAMC services for CCTV system across year 3 with uptime focus
Submission requires CAMC capability, past performance, and standard documents
Not specified; bidders should propose SLA-based payment tied to service milestones and uptime
Not specified; bidders should define response and maintenance SLAs and on-site support timelines
Not specified; bidders should propose LD for response delays and missed maintenance SLAs
Demonstrated CAMC experience for CCTV systems
Capability to handle multi-site CCTV maintenance
Financial stability with standard audit disclosures
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Custom Bid for Services - CAMC FOR CCTV SYSTEM 3RD YR
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Main Document
SCOPE_OF_WORK
PAYMENT
OTHER
OTHER
OTHER
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
Bharat Petroleum Corporation Ltd
JALPAIGURI, WEST BENGAL
Special Protection Group (spg)
Indian Air Force
THIRUVANANTHAPURAM, KERALA
Marketing Division
PUNE, MAHARASHTRA
Indian Navy
WEST DELHI, DELHI
Tender Results
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GST certificate
PAN card
Company registration documents
CAMC-related experience certificates
Past performance statements or uptime records
Financial statements or solvency proof
OEM authorizations (if applicable) and service capability certificates
Any relevant CAMC/maintenance certifications
| Rank | Seller | Price | Item |
|---|---|---|---|
| L1 | PROGILITY TECHNOLOGIES PRIVATE LIMITED Under PMA | Item Categories : Custom Bid for Services - CAMC FOR CCTV SYSTEM 3RD YR |
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Key insights about UTTAR PRADESH tender market
Bid submission should include GST registration, PAN, company registration, CAMC experience certificates, uptime/performance records, financial statements, OEM authorizations if applicable, and service capability certificates. Provide SLA proposals and escalation matrices for 24/7 coverage and rapid fault resolution.
Prepare CAMC capability documentation, past CCTV maintenance performance, and proposed SLAs. Attach standard vendor documents (GST, PAN, financials) and describe response times, on-site support reach, and spare-parts strategy. Ensure conformity with variation clause up to 25% at issue and post-award.
Eligibility includes proven CAMC experience for CCTV systems, ability to service multiple sites, financial stability, and compliance with vendor documentation. Emphasize uptime commitments, preventive maintenance plans, and a clear escalation process for incidents.
The estimated value is ₹779,151.13. The contract allows a ±25% variation in quantity or duration at the time of issue and post-award, requiring bidders to accept revised scope without dispute and adjust resources accordingly.
Although not specified, bidders should define LLAs for response, remote diagnostics, on-site visits, preventive maintenance intervals, and escalation tiers. Propose uptime targets, spare-parts availability plans, and a clear maintenance workflow across sites.
No explicit standards are stated. Bidders should propose industry-aligned practices (ISO 9001 for quality management or equivalent CAMC standards) and provide evidence of CCTV maintenance qualifications, service certifications, and OEM authorizations where applicable.
Payment terms are not specified; bidders should propose milestone-based payment linked to service performance, monthly CAMC charges, and acceptance of SLA-compliant invoices with agreed response times and uptime metrics.
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Controller General Of Defence Accounts
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Main Document
SCOPE_OF_WORK
PAYMENT
OTHER
OTHER
OTHER
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS