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OPEN EPROCURE-TELANGANA

Invitation to Bid - Procurement Services in TELANGANA

Bid Publish Date

09-Jul-2026, 12:59 pm

Bid End Date

24-Jul-2026, 12:00 pm

Value

₹0

Location

Progress

Issue09-Jul-2026, 12:59 pm
AwardPending
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Tender Type

OPEN

Categories 4

The issuing authority announces a tender for Bulk SMS gateway services and whatsapp business messaging and Rule Based chatbot services for TGSPDCL in TELANGANA. Submission Deadline: 24-07-2026 12: 00: 00. Last date to apply is approaching fast!

Additional Tender Data

Commercial Details

Tender Category

Goods

Tender Value

₹0

Processing Fee

₹3

Tender Fee Payable To

Transaction Fee Payable to 'TSTS ' payable at Hyderabad.

Bid To RA

No

Authority & Contact

Officer Inviting Bids

Chief Engineer/P&MM

Bid Opening Authority

Chief Engineer/P&MM

Address

O/o Chief Engineer/P&MM,TGSPDCL,4th floor Corporate office,Mint Compound,Hyderabad,Postal code:500004

Contact Details

04023431319

Document Source

ts_portal

Document Requirements

The bidder should be a registered corporate in India registered under the Companies Act 1956/2013 and also registered with GST Council. The necessary documentary evidence shall be submitted

COMMONMandatory

The bidder should be a reputed service provider of bulk SMS & WhatsApp business services and shall be in existence in similar line of business (i.e., bulk SMS & WhatsApp business services) atleast for the last five (5) financial years (i.e., FY-2021-22, 2022-23, 2023-24, 2024-25 and 2025-26). The necessary documentary evidence shall be submitted.

COMMONMandatory

The bidder should have successfully executed atleast five (5) similar projects (of bulk SMS/WhatsApp/Chatbot) in last five (5) financial years, and shall mandatorily meet the criterion mentioned in tender specfication

COMMONMandatory

The bidder must have atleast one (1) active client of State/ Central Govt. /Public Sector Undertakings including Public Sector Banks, for Bulk SMS and WhatsApp Chatbot services (one (1) each separately in case combined is not available).

COMMONMandatory

The bidder should be a Meta-recognized WhatsApp BSP with premium partner status for WhatsApp business services. The necessary documentary evidence shall be submitted

COMMONMandatory

The bidder should be a profit-making firm with annual turnover of not less than Ten (10) Crores in each of the last three financial years as per the audited balance sheet. Provisional Balance Sheet shall be submitted in case audited balance sheet is not finalized. The financial turnover Certificate issued by a CA for last three financial years shall be enclosed

COMMONMandatory

The bidder should have throughput of dedicated (to TGSPDCL) 1000 TPS or more for sending of high priority SMS. The necessary documentary evidence shall be submitted

COMMONMandatory

The bidder should have Active Telemarketer (TM) registration on TRAI DLT platform. The necessary documentary evidence shall be submitted.

COMMONMandatory

The bidder should be currently handling SMS dispatches of One Crore per day. Attach supporting document of experience of handling SMS dispatches.

COMMONMandatory

The bidder should maintain direct connectivity with Two (2) or more Telecom Operators for processing bulk SMS. The necessary documentary evidence shall be submitted.

COMMONMandatory

The bidder should be a Meta-recognised WhatsApp BSP with premium partner status for WhatsApp business services. The necessary documentary evidence shall be submitted

COMMONMandatory

The bidder should have valid ISO 9001:2015 and ISO 27001:2022 certifications. The necessary documentary evidence shall be submitted.

COMMONMandatory

All other conditions of contract mentioned in the chapter -II of tender specfication

COMMONMandatory

All others required documents as per tender specfications

COMMONMandatory

AS E-PROCUREMENT WILL NOT ALLOW FOR ENTERING PRICES IN MANY FIELDS, IT IS PROPOSED THAT THE TOTAL COST SHALL BE ENTERED IN E-PROCUREMENT PLATFORM AND THE BREAKUP MENTIONED IN SCHEDULE OF REQUIREMENT MUST ACCOMPANY THE TENDER IN THE SEPARATE COVER SEALED

COMMONMandatory

Tender Terms

General Terms and Conditions / Eligibility

Details

As per specification

As per specification

General Terms & Conditions

Details

As per specification

As per specification

Legal Terms & Conditions

Details

As per specification

As per specification

Procedure for Bid Submission

Details

Show Procedure for Bid Submission

Show Procedure for Bid Submission

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Documents 1

STN-1593 - SMS and WhatsApp services.pdf

Bulk SMS gateway services and whatsapp business messaging and Rule Based chatbot services for TGSPDCL

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