Urban Development Department Uttar Pradesh Sitapur Facility Management Services Tender 2026 – Version 2 Manpower With 25% Scope Variability

Tender Overview

The Procurement opportunity is issued by the Urban Development Department of Uttar Pradesh for comprehensive Facility Management Services (Version 2) across Residential settings in Sitapur, Uttar Pradesh 261001. The scope includes multiple manpower categories such as JCB and vehicle drivers, security guards, horticulture staff, office assistants, cleaners, linemen, computer operators, and more, under a single service contract with an estimated value of ₹26,204,955.29. A 25% variation in contract quantity or duration is allowed at the bid stage or post-issuance, with final approval from the buyer for any scope expansion. An in-state service provider presence is required, and the bidder must provide a local office within the state.

• Location: Sitapur, Uttar Pradesh
• Organization: Urban Development Department, Government of Uttar Pradesh
• Estimated value: ₹26,204,955.29
• Scope includes: Residential Facility Management (Version 2) across multiple trades, including unskilled, semi-skilled, and skilled personnel
• Unique requirement: buyer consent required for any 25% scale/duration changes; continuity of deployed resources must be maintained
• Key differentiator: multi-discipline manpower-based O&M services under a single contract with vendor-supplied staff

Technical Specifications & Requirements

• No technical specifications are published in the BOQ; the tender references a broad spectrum of manpower categories under Version 2 (Residential) including
  • Unskilled and skilled roles: SECURITY GUARD, GARDNER, CLEANING AND SANITIZATION, LINEMAN, JCB DRIVER, VEHICLE DRIVER
  • Semi-skilled and skilled roles: OFFICE ASSISTANT, COMPUTER OPERATOR
  • O&M roles: O&M of Electrical Work, ROAD/MECHANICAL SUPPORT, HORTICULTURE SERVICES
• Critical supplier obligations documented in terms include: (i) local service office presence in the state; (ii) dedicated/toll-free service support; (iii) escalation matrix for service support; (iv) prior project experience acceptable via contract/invoice or client execution certificates; (v) continuity of resources deployed, with approvals via Sewayojan Portal for replacements
• EMD/Performance deposits via online RTGS to Nagar Palika Parishad Laharpur Sitapur; bank details provided for electronic transfer; bidders must indicate bid number and entity in transaction
• No specific product/technical standard like ISI/ISO are listed in this data; bidders should prepare personnel with appropriate local regulatory compliance and job-specific credentials
• Delivery/installation timelines are not specified; the contract is manpower-based with ongoing deployment of resources

Terms, Conditions & Eligibility

• 25% quantity/duration variation allowed; bidder acceptance required for revised scope or duration
• Local presence: office in Sitapur/State of Uttar Pradesh required; documentary evidence must be submitted
• Dedicated toll-free service support and an escalation matrix must be provided by the bidder or OEM
• Non-submission of any required certificates or documents may lead to rejection; documents must align with bid terms and any ATC/Corrigendum
• Past experience proof can be contract copies with invoices, client execution certificates, or third-party notes
• Resource continuity: deployed personnel cannot be replaced without buyer consent; replacements routed via Sewayojan Portal
• EMD/Payment: online RTGS/Internet banking to Nagar Palika Parishad Laharpur Sitapur; include bid number in transaction details; no explicit EMD amount disclosed in this data
• Penalty/warranty details are not specified in the provided information; bidders should seek clarity on SLAs and penalties within the bidding documents