GEM

Forest Department Uttar Pradesh Cloud Data Center AMS Tender Lucknow UP 2025

Posted

17 Oct 2025, 05:29 pm

Deadline

01 Nov 2025, 06:00 pm

EMD

₹43,000

Value

₹42,50,000

Location

LUCKNOW , UTTAR PRADESH

Progress

Issue17 Oct 2025, 05:29 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 2

SERVICES CLOUD SERVICES

Tender Overview

The opportunity is a cloud services and annual maintenance contract for data center assets issued by the Forest Department, Uttar Pradesh, located in Lucknow, UP 226001. Estimated contract value is ₹42,500,00 with an EMD of ₹43,000. Scope centers on AMS for data-center assets and Cloud Services under an OEM Authorized Service Provider model. Key differentiator includes a 25% quantity or duration adjustment allowance at contract issue and post-issue. The procurement targets firms with a formal presence in UP and the ability to provide local service support, including a dedicated toll-free line and escalation matrix. This tender emphasizes authorized OEM engagement and robust after-sales service requirements. Unique aspects include mandatory local service capability and documented EMD submission via bank DD with hardcopy delivery within 5 days of bid end date or bid opening. The tender presents a structured compliance framework for service delivery and governance aligned to forest-sector IT management needs in Lucknow.

Technical Specifications & Requirements

  • Category: Annual Maintenance Service for Data Center Assets and Cloud Services; OEM Authorized Service Provider.
  • Estimated Value: ₹42,500,00; EMD: ₹43,000.
  • Delivery/Support Location: Uttar Pradesh (state), with office / service presence required in the consignee state.
  • Service Requirements: Dedicated toll-free support, escalation matrix, and OEM authorization from the original equipment manufacturer.
  • Documentation: EMD via Demand Draft payable at Lucknow; scanned DD copy uploaded with bid, hard copy to be delivered within 5 days post bid end date/opening.
  • Contract Flexibility: Option to adjust contract quantity or duration by up to 25% at issue and post-issue, binding bidders to revised terms.
  • Eligibility & Compliance: Bidder must not be in liquidation or similar proceedings; OEM authorization for distributors/service providers.

Terms, Conditions & Eligibility

  • EMD: ₹43,000 via Demand Draft or bank transfer; hard copy required within 5 days.
  • Office of Service Provider: Must be located in UP; documentary evidence to be submitted.
  • Financial Standing: Bidders must upload an undertaking confirming no liquidation or bankruptcy.
  • OEM Authorization: Mandatory certification/authorization detailing name, address, email, and phone.
  • Service Support: Dedicated toll-free number and formal escalation matrix for service issues.
  • Payment terms: Not explicitly detailed; bidders should expect standard government payment cycles post-delivery.

Key Specifications

  • AMS for data center assets

  • Cloud services provisioning and management

  • OEM authorized service provider constraint

  • Local UP service presence requirement

  • Dedicated toll-free service support and escalation matrix

  • DD-based EMD with hard copy delivery within 5 days

Terms & Conditions

  • 25% quantity/contract duration flexibility at issue

  • EMD ₹43,000 via DD; hard copy within 5 days

  • UP-based service office mandatory with documentary evidence

Important Clauses

Payment Terms

Payment terms are not explicitly stated; bidders should anticipate standard government cycles post-delivery.

Delivery Schedule

Delivery/AMS delivery timelines are not specified; ensure readiness to mobilize in UP upon contract award.

Penalties/Liquidated Damages

No explicit LD details; bidders should expect possible performance-related penalties per standard Forest Department practices.

Bidder Eligibility

  • Not in liquidation or similar insolvency proceedings

  • Must have UP-based service presence and documentary evidence

  • OEM authorization/MA from the original equipment manufacturer

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Required Documents

1

GST certificate

2

PAN card

3

Experience certificates showing relevant AMS for data center/cloud services

4

Financial statements (past 2-3 years)

5

EMD submission proof (DD receipt or online transaction record)

6

Technical bid documents demonstrating OEM authorization

7

OEM authorization certificates (name, designation, address, email, phone)

8

Proof of UP state service office location

Frequently Asked Questions

How to bid for Forest Department UP cloud AMS tender in Lucknow 2025

Bidders must submit GST, PAN, experience certificates, and financials, plus EMD ₹43,000 via DD payable at Lucknow. Include OEM authorization and UP office proof. Ensure 25% flex qualification on quantity or duration. Provide toll-free support details and escalation matrix in the bid.

What documents are required for AMS data center tender in UP

Required documents include GST certificate, PAN, prior AMS experience certificates, financial statements, EMD proof (DD), OEM authorization, and evidence of UP service office. Upload scanned copies and deliver hard copies within 5 days of bid end/opening.

What are the eligibility criteria for OEM authorized service provider bid

Eligibility requires OEM authorization/MA from the original manufacturer, a dedicated UP service presence, and a non-liquidation undertaking. The bidder must demonstrate capability for cloud services and data center asset maintenance with relevant certifications.

When is the EMD required for the Lucknow forest tender

EMD of ₹43,000 must be submitted as a Demand Draft payable at Lucknow, with a scanned copy uploaded. The hard copy must reach the buyer within 5 days after bid end/opening, ensuring compliance with submission timelines.

What is the 25% flex clause in this UP tender

The buyer allows a 25% increase or decrease in contract quantity or duration at contract issue, and the bidder must accept revised quantities or duration if issued, ensuring flexibility in project scope and deliverables.

What support/sla commitments are expected for UP data center AMS

Bidders must provide a dedicated toll-free service number and a formal escalation matrix. OEM-authorized service levels should align with standard ITAMS practices, enabling rapid response for uptime and incident management within Uttar Pradesh.

What is the estimated contract value for the Lucknow AMS tender

The estimated value is ₹42,50,00,000. This figure indicates the scale of cloud services and AMS for data center assets anticipated for the requirement, guiding supplier capacity and pricing strategy.