Indian Army Electric Water Heaters Tender Solan Himachal Pradesh 25L/3KW ISI BIS 2025

Tender Overview

Organization: Indian Army (Department of Military Affairs) in Solan, Himachal Pradesh. Procuring Electric Water Heaters with continuous supply scope, including 25 Litre capacity, 2 kW models and 3 Litre capacity, 3 kW variants, both featuring steel bodies with glass liner tanks. Estimated value not disclosed; EMD ₹34,029. Key differentiator: mandatory compliance with vendor certificates, on-site/off-site service support, and option clause allowing up to 25% quantity variation at contract rates. Delivery strategy ties to delivery orders and extended periods per option clause, with minimum 30 days incremental time.

• Target location-specific tender in Solan, Himachal Pradesh for government procurement of domestic hot-water appliances.
• Emphasis on post-sale service infrastructure and OEM accountability to ensure warranty support across consignee locations.
• Includes a unique clause requiring established/establishable service centers and toll-free service contacts.

Technical Specifications & Requirements

• No explicit technical specs published in the data; bidders must rely on bid document requirements.
• Required certifications items include BIS licence, type test certificates, and any other certificates as prescribed in the Product Specification.
• Scope of supply states: Only supply of Goods; installation/commissioning, if covered, at the designated address.
• For imported products, OEM must have registered Indian office for after-sales service; must provide certificate.
• Service support: dedicated toll-free number and escalation matrix; service center availability in each consignee state; 30-day window to establish center post-award with documentary evidence.
• Delivery terms align with option clause, and contract may extend delivery period proportionally.

Terms, Conditions & Eligibility

• EMD: ₹34,029.00; payment terms align with standard government procurement practices.
• Certificates: Upload BIS licence, type test certificates, and OEM authorizations with bid; failure leads to rejection.
• Service & support obligations include dedicated contact numbers and escalation matrix.
• If a service center doesn’t exist, bidder must establish within 30 days of award; evidence required for payment release.
• Scope of supply includes all cost components; delivery to Garrison Engineer location; penalties and delivery timelines governed by option clause.
• OEM/import rules require registered Indian office for after-sales service; relevant certificate must be submitted.