Outsourcing Delivery of Public Service as a Project - Department of Health; Patient Registration; S
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SOUTH DELHI, DELHI
Bid Publish Date
03-Jan-2026, 2:54 pm
Bid End Date
24-Jan-2026, 3:00 pm
EMD
₹1,77,000
Value
₹60,00,000
Location
Progress
Quantity
1
Bid Type
Two Packet Bid
Chaudhary Brahm Prakash Ayurved Charak Sansthan in West Delhi, Delhi 110008 invites bids for outsourcing services covering patient registration, OPD/IPD data entry, printing and delivery of bills, and related software integration and manpower deployment. The project value is ₹60,00,000 with an EMD of ₹1,77,000. The contract spans three years from commencement, with a possible extension of up to two years upon mutual consent and satisfactory performance. A pre-bid meeting will clarify tender conditions and minutes will form part of the tender documents. Bidders must have a Delhi GST registration and maintain a registered branch in Delhi. Wage adjustments per Delhi labour orders during the tender period will be reimbursed on production of bills. The scope emphasizes meticulous OPD/IPD registration, daily/weekly/monthly data reporting, and comprehensive patient records management, aligned with government GMP/health department expectations.
Outsourcing services for patient registration and related administration
OPD/IPD data entry and statistical record keeping
Daily/Weekly/Monthly data furnishing and data integrity
Delhi GST registration; Delhi branch presence
Three-year contract with up to 2-year extension
Wage revision reimbursement per Delhi labour orders
Performance bank guarantee extended on contract extension
Three-year contract with possible two-year extension
EMD ₹177,000; complete bid security as per GeM terms
Delhi GST registration and Delhi branch proof required
Wage revisions per Delhi labour department orders will be reimbursed on submission of bills; bonuses payable under Labour Laws; no advance payments unless specified.
Contract validity 3 years from commencement; extension possible up to 2 years with same terms; ensure continuous manpower if extensions granted.
Penalty for failure to maintain required manpower; non-compliance with data entry deadlines; penalties aligned to contract terms and government rules.
Registered Delhi branch with GST registration
Demonstrated experience in government outsourcing services
Financial stability evidenced by latest statements
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SOUTH DELHI, DELHI
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WEST DELHI, DELHI
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WEST DELHI, DELHI
National Institute Of Mental Health And Neuro Sciences (nimhans)
BANGALORE, KARNATAKA
Border Road Organisation
KARGIL, JAMMU & KASHMIR
Tender Results
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GST registration certificate (Delhi state) – scanned copy
Registration of Delhi branch office documentation
PAN card of bidder
Experience certificates of similar outsourcing projects
Financial statements (latest)
EMD submission documents (online/DD as applicable)
Technical bid documents and compliance certificate
OEM authorizations (if applicable)
Labour/insurance compliance documents
Minutes of pre-bid meeting (if applicable)
Key insights about DELHI tender market
Bidders must submit GST registration, Delhi branch proof, PAN, financials, and experience certificates. Include EMD ₹1,77,000 and technical bid with compliance statements. Attend pre-bid meeting; minutes become part of the tender document. Ensure manpower plan meets daily/weekly reporting and OPD/IPD data requirements.
Required documents include GST Delhi registration certificate, Delhi branch proof, PAN, financial statements, EMD submission proof, experience certificates of similar outsourcing, OEM authorizations if any, and technical bid documents demonstrating data entry capabilities and manpower deployment.
Key requirements include accurate daily/weekly/monthly patient data entry (Name, Father’s/Husband’s Name, Age, Sex, Address, OPD/IPD No., Consultant), statistical records maintenance, and timely data furnishing; adherence to Delhi labour wage orders and safety provisions.
Wage revisions per Delhi labour department orders will be reimbursed on production of bill/documents; bonuses are payable per labour statutes; no fixed advance payment unless explicitly stated; ensure compliance with wage order updates during the contract period.
A pre-bid meeting will be conducted to clarify doubts; minutes form part of tender documents. Attendees should prepare questions on registration, data entry standards, manpower, and GST compliance, ensuring all concerns are captured for bid submission.
The contract is for three years from commencement, with an option to extend for up to two additional years on mutual consent and satisfactory performance, maintaining the same terms and conditions and adjusted performance security if extended.
The EMD is ₹1,77,000. Submit in the prescribed form with the bid; ensure successful submission to prevent disqualification; failure to meet EMD requirements can lead to rejection.
Mandatory compliance includes Delhi GST registration, valid branch registration in Delhi, and adherence to labour wage orders; no ISI/IS standards are stated; ensure financial and performance guarantees meet government norms.
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📍 EAST DELHI, DELHI
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📍 NORTH DELHI, DELHI
Directorate Of Accounts And Treasuries
📍 RAIGAD, MAHARASHTRA
N/a
📍 WEST DELHI, DELHI
N/a
📍 WEST DELHI, DELHI
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Main Document
SCOPE_OF_WORK
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS