GEM

Chaudhary Brahm Prakash Ayurved Charak Sansthan West Delhi Outsourcing Services Tender 2026 GST Delhi DA Wage Terms

Bid Publish Date

03-Jan-2026, 2:54 pm

Bid End Date

24-Jan-2026, 3:00 pm

EMD

₹1,77,000

Value

₹60,00,000

Progress

Issue03-Jan-2026, 2:54 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Categories 4

Tender Overview

Chaudhary Brahm Prakash Ayurved Charak Sansthan in West Delhi, Delhi 110008 invites bids for outsourcing services covering patient registration, OPD/IPD data entry, printing and delivery of bills, and related software integration and manpower deployment. The project value is ₹60,00,000 with an EMD of ₹1,77,000. The contract spans three years from commencement, with a possible extension of up to two years upon mutual consent and satisfactory performance. A pre-bid meeting will clarify tender conditions and minutes will form part of the tender documents. Bidders must have a Delhi GST registration and maintain a registered branch in Delhi. Wage adjustments per Delhi labour orders during the tender period will be reimbursed on production of bills. The scope emphasizes meticulous OPD/IPD registration, daily/weekly/monthly data reporting, and comprehensive patient records management, aligned with government GMP/health department expectations.

Technical Specifications & Requirements

  • Category: Outsourcing services for patient registration, connection & maintenance, printing/delivery of bills, collection of payments, and software integration/deployment with manpower management.
  • Deliverables: Outdoor/indoor patient data entry (Name, Father’s/Husband’s Name, Age, Sex, Address, OPD/IPD No., Consultant), daily/weekly/monthly/statistical records for OPD/IPD, and related registration operations.
  • Standards/Compliance: Compliance with Delhi labour/wage orders; insurance and safety provisions for workers; pre-bid meeting minutes to be included in tender; induction of relievers for LWP without delay.
  • Payment/Prices: DA/wage revision reimbursements during tender period; bonus reimbursement per labour laws; contract value ₹60,00,000; EMD ₹1,77,000.
  • Performance/Extension: 3-year term; potential 2-year extension; performance security validity adjustment on extension; timely manpower availability is mandatory.

Terms, Conditions & Eligibility

  • EMD: ₹1,77,000; payable per tender terms.
  • Eligibility: Delhi GST registration; registered Delhi branch; documentary proof to be uploaded; pre-bid meeting participation required.
  • Delivery/Timeframe: Three-year contract from commencement; extensions possible with same terms.
  • Payment Terms: Wage revisions reimbursed on production of supporting documents; bonuses as per labour statutes.
  • Performance Security: Extended PBG to be submitted within 15 days of award if extension occurs.
  • Workforce: Maintain required manpower; reliever within no-delay for LWP; penalties for non-compliance.

Key Specifications

  • Outsourcing services for patient registration and related administration

  • OPD/IPD data entry and statistical record keeping

  • Daily/Weekly/Monthly data furnishing and data integrity

  • Delhi GST registration; Delhi branch presence

  • Three-year contract with up to 2-year extension

  • Wage revision reimbursement per Delhi labour orders

  • Performance bank guarantee extended on contract extension

Terms & Conditions

  • Three-year contract with possible two-year extension

  • EMD ₹177,000; complete bid security as per GeM terms

  • Delhi GST registration and Delhi branch proof required

Important Clauses

Payment Terms

Wage revisions per Delhi labour department orders will be reimbursed on submission of bills; bonuses payable under Labour Laws; no advance payments unless specified.

Delivery Schedule

Contract validity 3 years from commencement; extension possible up to 2 years with same terms; ensure continuous manpower if extensions granted.

Penalties/Liquidated Damages

Penalty for failure to maintain required manpower; non-compliance with data entry deadlines; penalties aligned to contract terms and government rules.

Bidder Eligibility

  • Registered Delhi branch with GST registration

  • Demonstrated experience in government outsourcing services

  • Financial stability evidenced by latest statements

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Required Documents

1

GST registration certificate (Delhi state) – scanned copy

2

Registration of Delhi branch office documentation

3

PAN card of bidder

4

Experience certificates of similar outsourcing projects

5

Financial statements (latest)

6

EMD submission documents (online/DD as applicable)

7

Technical bid documents and compliance certificate

8

OEM authorizations (if applicable)

9

Labour/insurance compliance documents

10

Minutes of pre-bid meeting (if applicable)

Frequently Asked Questions

Key insights about DELHI tender market

How to participate in outsourcing tender in West Delhi for patient registration?

Bidders must submit GST registration, Delhi branch proof, PAN, financials, and experience certificates. Include EMD ₹1,77,000 and technical bid with compliance statements. Attend pre-bid meeting; minutes become part of the tender document. Ensure manpower plan meets daily/weekly reporting and OPD/IPD data requirements.

What documents are required for bidder submission in Delhi health tender 2026?

Required documents include GST Delhi registration certificate, Delhi branch proof, PAN, financial statements, EMD submission proof, experience certificates of similar outsourcing, OEM authorizations if any, and technical bid documents demonstrating data entry capabilities and manpower deployment.

What are the key technical requirements for OPD/IPD data entry outsourcing?

Key requirements include accurate daily/weekly/monthly patient data entry (Name, Father’s/Husband’s Name, Age, Sex, Address, OPD/IPD No., Consultant), statistical records maintenance, and timely data furnishing; adherence to Delhi labour wage orders and safety provisions.

What are the payment terms and wage revision provisions for this tender?

Wage revisions per Delhi labour department orders will be reimbursed on production of bill/documents; bonuses are payable per labour statutes; no fixed advance payment unless explicitly stated; ensure compliance with wage order updates during the contract period.

When is the pre-bid meeting and its effect on bid submission for Delhi tender?

A pre-bid meeting will be conducted to clarify doubts; minutes form part of tender documents. Attendees should prepare questions on registration, data entry standards, manpower, and GST compliance, ensuring all concerns are captured for bid submission.

What is the contract duration and extension policy for this Delhi outsourcing tender?

The contract is for three years from commencement, with an option to extend for up to two additional years on mutual consent and satisfactory performance, maintaining the same terms and conditions and adjusted performance security if extended.

What is the EMD amount for participating in the West Delhi tender?

The EMD is ₹1,77,000. Submit in the prescribed form with the bid; ensure successful submission to prevent disqualification; failure to meet EMD requirements can lead to rejection.

What standards and certifications are required for this Delhi health tender?

Mandatory compliance includes Delhi GST registration, valid branch registration in Delhi, and adherence to labour wage orders; no ISI/IS standards are stated; ensure financial and performance guarantees meet government norms.

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