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Northern Railway CAMC of Pre-owned Computers & Peripherals Tender Ambala Cantt Haryana 2026 - IS/ISO Compliant AMC/CMC

Bid Publish Date

10-Oct-2026, 12:41 pm

Bid End Date

31-Oct-2026, 1:00 pm

EMD

₹32,840

Value

₹16,41,841

Progress

Issue10-Oct-2026, 12:41 pm
AwardPending

Key Highlights

  • • Explicit 25% scope/duration variation option at contract issue
  • • CAMC/CMC for pre-owned computers and peripherals across multiple Ambala locations
  • • EMD amount ₹32,840; estimated contract value ₹1,641,841.33
  • • Two-year maintenance contract spanning DRM Complex Offices, BCN, and Railway Hospital Ambala Cantt

Tender Overview

Northern Railway invites bids for a Customized AMC/CMC for Pre-owned Computers and its peripherals across DRM Complex Offices, BCN and Railway Hospital Ambala Cantt for a 2-year period. The estimated contract value is ₹1,641,841.33, with an EMD of ₹32,840. Location: AMBALA, HARYANA 133001. The scope covers comprehensive maintenance for pre-owned computing devices and related peripherals, under a CAMC/CMC model, with a notable 25% quantity/duration variation option. This procurement emphasizes service continuity for critical railway offices and medical facilities, leveraging existing assets while ensuring service level compliance.

Key differentiators include the explicit option to adjust contract scope by up to 25% at contract issuance, and the requirement to maintain service for both office and hospital environments, potentially including desktops, laptops, printers, and associated peripherals within the DRM Complex and railway hospital ecosystem.

Technical Specifications & Requirements

  • Product/Service: Customized AMC/CMC for Pre-owned Computers and peripherals at DRM Complex Offices, BCN, and Railway Hospital Ambala Cantt
  • Contract duration: 2 years; scope may extend up to 25% in quantity or duration at the time of contract issue (with consent for lumpsum contracts)
  • Estimated value: ₹1,641,841.33; EMD: ₹32,840
  • Location: Ambala Cantt, Haryana; facilities span government offices and a hospital
  • BOQ items: Not available; indicates a non-itemized scope tied to CAMC/CMC of pre-owned assets
  • Standards/Compliance: Not specified in the document; bidders should infer compliance with general AMC/CMC best practices and relevant IT asset management standards
  • Delivery/Execution: Services to be delivered across designated premises; no specific itemized deliverables listed
  • Experience: Focus on maintenance of pre-owned IT assets in a multi-site railway environment

Terms, Conditions & Eligibility

  • EMD: ₹32,840; submit via online/DD as per tender terms
  • Contract variation: Up to 25% increase/decrease in quantity or duration at contract issue; post-issuance variation capped at 25%
  • Duration: 2 years CAMC/CMC for computers and peripherals
  • Scope: Customized AMC/CMC for pre-owned assets across DRM Complex Offices, BCN and Ambala Cantt Railway Hospital
  • Submission requirements: As per standard T&C; ensure compliance with general bidder documents (GST, PAN, experience certificates, financials) and any OEM authorizations if required
  • Payment terms: Not specified in the tender data; bidders should seek clarification during bid submission
  • Penalties: Not specified; typically included in buyer terms or separate schedule
  • Warranty/Support: Not explicit; CAMC/CMC implies ongoing service/support across the contract duration

Key Specifications

  • Product/service names: Customized AMC/CMC for pre-owned Computers and peripherals

  • Locations: DRM Complex Offices, BCN, Railway Hospital Ambala Cantt, Ambala Cantt, Haryana

  • Quantity/value: Estimated ₹1,641,841.33; EMD ₹32,840

  • Experience: Maintenance of IT assets in multi-site railway environments

  • Standards/Testing: Not explicitly specified; bidders should adhere to standard CAMC/CMC practices

Terms & Conditions

  • 25% variation: contract quantity or duration can change up to 25%

  • EMD ₹32,840; ensure proper submission per terms

  • Two-year CAMC/CMC for pre-owned computers and peripherals

  • Non-itemized scope; asset-management and maintenance focus

Important Clauses

Payment Terms

Not specified in tender data; refer to standard government CAMC payment terms or request during bid submission

Delivery Schedule

CAMC/CMC to cover services across Ambala DRM Complex Offices, BCN and Railway Hospital Ambala Cantt for a two-year term

Penalties/Liquidated Damages

Not specified; bidders should verify penalty framework during contract finalization

Bidder Eligibility

  • Experience in CAMC/CMC for IT assets in multi-site government facilities

  • Financially solvent with requisite turnover for CAMC capability

  • Compliance with GST, PAN, and bid submission requirements

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Tender Data

Bid Details

Quantity

1

Bid Type

Single Packet Bid

Bid Validity

60 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Tech Clarification Time

2 Days

Preference & Exemptions

EMD Required

Yes

MII Compliance

Yes

MSE Purchase Preference

Yes

MSE Preference Band

L1+15%

MSE Exemption/Relaxation

No

Startup Exemption/Relaxation

No

Bid Splitting Applied

No

Requirements

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Customized AMC/CMC for Pre-owned Products - CAMC of Computers and its peripherals of DRM Complex Offices, BCN and Railway Hospital Ambala Cantt for 02 years; As mentioned in Tender Bid document; Comprehensive Maintenance Contract (CMC); As mentioned ..

Advisory Bank

State Bank of India

ePBG Percentage

5%

ePBG Duration (Months)

26

Delivery Details

Delivery Locations

1

Delivery Cities

Ambala

Delivery Pincodes

133001

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Gautam Katyal133001,Office of the Sr DME (C&W) DRM Office, Rail Vihar, Ambala Cantt.AmbalaHaryana1330011-Number of months within the contract period for which service is required : 24

Authority Records

MINISTRY OF RAILWAYS

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Documents 6

GeM-Bidding-10015263.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Authority & Contact

Organization

Northern Railway

Department

Indian Railways

Office Name

Srdme Ambala

Grievance Contact

[email protected]

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar CAMC/CMC of IT assets

4

Financial statements or solvency documents

5

EMD submission proof (online payment receipt or DD/Bank guarantee as applicable)

6

Technical bid documents demonstrating approach to CAMC/CMC

7

OEM authorizations or service partner certifications (if required by buyer terms)

8

Any relevant IT asset management or service delivery certificates

Frequently Asked Questions

Key insights about HARYANA tender market

How to bid for CAMC of pre-owned computers tender in Ambala Cantt?

Bidders must submit GST, PAN, experience certificates, and financial statements; provide CAMC/CMC approach for pre-owned IT assets, align with 2-year duration, and furnish EMD ₹32,840. Ensure understanding of 25% variation clause at contract issue and acceptance of scope adjustments.

What documents are required for Northern Railway CAMC tender 2026 Ambala?

Required documents include GST registration, PAN, IT asset maintenance experience certificates, financial statements, EMD receipt, technical bid, OEM authorizations if applicable, and any service delivery certificates validating CAMC capabilities for multi-site railway facilities.

What are the technical specifications for CAMC of computers Ambala?

No itemized BOQ or device-level specs are provided; bidders should present a robust CAMC plan for pre-owned desktops, laptops, and peripherals, covering preventive maintenance, fault resolution, spare parts availability, and service SLAs across DRM Complex, BCN, and Ambala Hospital.

When is the contract duration and EMD for the Ambala CAMC tender?

The contract duration is 2 years; EMD amount is ₹32,840. Ensure timely EMD submission and adherence to the option for up to 25% variation in quantity/duration at contract issue.

What payment terms apply to this CAMC procurement in Northern Railway?

The tender data does not specify payment terms; bidders should obtain terms during bid submission or negotiate with the purchaser. Typical CAMC terms may include milestone-based or monthly service payments after acceptance of SLAs.

What is the scope of maintenance for Ambala DRM Complex IT assets?

Scope targets pre-owned computers and peripherals across DRM Complex Offices, BCN, and Railway Hospital Ambala Cantt; service must ensure continuous operation, preventive maintenance, and prompt fault resolution for multi-site government facilities.

What is the variation allowance for this CAMC tender in Ambala?

The buyer allows up to 25% variation in contract quantity or duration at the time contract is issued, with the understanding that the post-issuance variation cannot exceed 25% without supplier consent.

How to verify eligibility for this Ambala CAMC tender 2026?

Eligibility requires IT asset maintenance experience in government or railway settings, valid GST/PAN, financial viability, and ability to supply CAMC for pre-owned assets across multiple locations; confirm OEM authorizations if demanded by buyer conditions.