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Northern Railway invites bids for a Customized AMC/CMC for Pre-owned Computers and its peripherals across DRM Complex Offices, BCN and Railway Hospital Ambala Cantt for a 2-year period. The estimated contract value is ₹1,641,841.33, with an EMD of ₹32,840. Location: AMBALA, HARYANA 133001. The scope covers comprehensive maintenance for pre-owned computing devices and related peripherals, under a CAMC/CMC model, with a notable 25% quantity/duration variation option. This procurement emphasizes service continuity for critical railway offices and medical facilities, leveraging existing assets while ensuring service level compliance.
Key differentiators include the explicit option to adjust contract scope by up to 25% at contract issuance, and the requirement to maintain service for both office and hospital environments, potentially including desktops, laptops, printers, and associated peripherals within the DRM Complex and railway hospital ecosystem.
Product/service names: Customized AMC/CMC for pre-owned Computers and peripherals
Locations: DRM Complex Offices, BCN, Railway Hospital Ambala Cantt, Ambala Cantt, Haryana
Quantity/value: Estimated ₹1,641,841.33; EMD ₹32,840
Experience: Maintenance of IT assets in multi-site railway environments
Standards/Testing: Not explicitly specified; bidders should adhere to standard CAMC/CMC practices
25% variation: contract quantity or duration can change up to 25%
EMD ₹32,840; ensure proper submission per terms
Two-year CAMC/CMC for pre-owned computers and peripherals
Non-itemized scope; asset-management and maintenance focus
Not specified in tender data; refer to standard government CAMC payment terms or request during bid submission
CAMC/CMC to cover services across Ambala DRM Complex Offices, BCN and Railway Hospital Ambala Cantt for a two-year term
Not specified; bidders should verify penalty framework during contract finalization
Experience in CAMC/CMC for IT assets in multi-site government facilities
Financially solvent with requisite turnover for CAMC capability
Compliance with GST, PAN, and bid submission requirements
Quantity
1
Bid Type
Single Packet Bid
Bid Validity
60 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Customized AMC/CMC for Pre-owned Products - CAMC of Computers and its peripherals of DRM Complex Offices, BCN and Railway Hospital Ambala Cantt for 02 years; As mentioned in Tender Bid document; Comprehensive Maintenance Contract (CMC); As mentioned ..
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
26
Delivery Locations
1
Delivery Cities
Ambala
Delivery Pincodes
133001
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Gautam Katyal | 133001,Office of the Sr DME (C&W) DRM Office, Rail Vihar, Ambala Cantt. | Ambala | Haryana | 133001 | 1 | - | Number of months within the contract period for which service is required : 24 |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar CAMC/CMC of IT assets
Financial statements or solvency documents
EMD submission proof (online payment receipt or DD/Bank guarantee as applicable)
Technical bid documents demonstrating approach to CAMC/CMC
OEM authorizations or service partner certifications (if required by buyer terms)
Any relevant IT asset management or service delivery certificates
Key insights about HARYANA tender market
Bidders must submit GST, PAN, experience certificates, and financial statements; provide CAMC/CMC approach for pre-owned IT assets, align with 2-year duration, and furnish EMD ₹32,840. Ensure understanding of 25% variation clause at contract issue and acceptance of scope adjustments.
Required documents include GST registration, PAN, IT asset maintenance experience certificates, financial statements, EMD receipt, technical bid, OEM authorizations if applicable, and any service delivery certificates validating CAMC capabilities for multi-site railway facilities.
No itemized BOQ or device-level specs are provided; bidders should present a robust CAMC plan for pre-owned desktops, laptops, and peripherals, covering preventive maintenance, fault resolution, spare parts availability, and service SLAs across DRM Complex, BCN, and Ambala Hospital.
The contract duration is 2 years; EMD amount is ₹32,840. Ensure timely EMD submission and adherence to the option for up to 25% variation in quantity/duration at contract issue.
The tender data does not specify payment terms; bidders should obtain terms during bid submission or negotiate with the purchaser. Typical CAMC terms may include milestone-based or monthly service payments after acceptance of SLAs.
Scope targets pre-owned computers and peripherals across DRM Complex Offices, BCN, and Railway Hospital Ambala Cantt; service must ensure continuous operation, preventive maintenance, and prompt fault resolution for multi-site government facilities.
The buyer allows up to 25% variation in contract quantity or duration at the time contract is issued, with the understanding that the post-issuance variation cannot exceed 25% without supplier consent.
Eligibility requires IT asset maintenance experience in government or railway settings, valid GST/PAN, financial viability, and ability to supply CAMC for pre-owned assets across multiple locations; confirm OEM authorizations if demanded by buyer conditions.