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Western Railway Washing, Ironing & Housekeeping Services Tender Indore Madhya Pradesh 2026 IS 2018 Compliance

Bid Publish Date

24-Jan-2026, 11:59 am

Bid End Date

14-Feb-2026, 12:00 pm

EMD

₹1,38,466

Value

₹69,23,338

Progress

Issue24-Jan-2026, 11:59 am
AwardPending
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Quantity

12

Bid Type

Two Packet Bid

Key Highlights

  • Specific EMD form accepted: Fixed Deposit Receipt (FDR) or online submission with bank certification
  • Contractual flexibility up to 25% in quantity or duration before award and after award
  • Minimum eligibility: 35% of advertised value in similar railway govt contracts within last three financial years
  • No explicit technical standards in the tender; assess SOW for on-site housekeeping, laundry, deep cleaning, and RO maintenance
  • FDR-based performance security acceptable; original FDR delivery within 15 days of award

Tender Overview

Western Railway invites bids for multiple service contracts including washing and ironing single bed sheets, curtain washing, dry cleaning and ironing of blankets, RO machine maintenance, and general housekeeping roles in IND, MADHYA PRADESH. Estimated value: ₹6,923,337.86 with EMD ₹138,466. Scope spans monthly and ad-hoc tasks with consumables, T&P, and manpower included. Bids allow quantity/duration flexibility up to 25%, per AtC. Unique requirements include on-site satisfaction of SSE works and specific schedule adherence to C IND and related conditions. This is a multi-service procurement for railway rest areas and offices, demanding breadth of housekeeping, cleaning, kitchen support, and security/ward duties as listed in the tender terms.

Key Specifications

    • Service categories: washing/ironing of bed sheets, curtains; dry cleaning and ironing blankets; RO machine maintenance; deep cleaning of fans/ACs; on-site housekeeping and meal support; security staffing
    • Estimated contract value: ₹6,923,337.86; EMD: ₹138,466
    • Location coverage: INDORE, MADHYA PRADESH
    • Variation clause: contract quantity/duration may vary up to 25%
    • EMD/Performance security flexibility: FDR accepted with bank endorsement; hard copy within 15 days of award

Terms & Conditions

  • EMD requirement and FDR options with bank certification

  • Quantity/duration variation up to 25% permitted

  • Minimum eligibility: 3-year window with 35% of bid value in similar contracts

Important Clauses

Payment Terms

Not detailed in ATC; bidders should confirm GeM GCC payment terms and any milestone-based payments during post-award

Delivery Schedule

On-site service deliverables to SSE Works and IND; schedule adherence per SOW; no explicit delivery timeline in data

Penalties/Liquidated Damages

No explicit LD provided; bidders should check tender terms for LD % and applicability to service delays or substandard performance

Bidder Eligibility

  • Publicly listed or authorized entities with experience in railway govt housekeeping or lodging facilities

  • Annual turnover meets or exceeds bid value expectations (as per GCC 2018 thresholds)

  • Valid GST and PAN, with compliant financial records and performance history

Documents 10

GeM-Bidding-8881528.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

Scope Of Work Document

SCOPE_OF_WORK

Payment Terms & Condition

PAYMENT

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar railway/government housekeeping or accommodation services

4

Financial statements for last 3 years

5

EMD submission proof (bank guarantee or online payment) ₹138,466

6

Technical bid documents and method statement

7

OEM authorizations or vendor certificates if applicable

8

FDR/Fixed Deposit Receipt (if chosen for EMD or performance security)

Frequently Asked Questions

Key insights about MADHYA PRADESH tender market

How to bid for Western Railway housekeeping tender in Indore 2026?

Bidders must submit GST, PAN, experience certificates, financial statements, and EMD ₹138,466 with FDR option if chosen. Include technical bid and OEM authorizations where relevant. Ensure compliance with GCC 2018 and SOW; confirm 25% variation allowance before contract award.

What documents are required for Indore washing and ironing tender submission?

Submit GST certificate, PAN, last 3 years financials, experience certificates for similar railway contracts, EMD proof, technical bid, and any OEM authorization letters. If using FDR for EMD, attach bank-certified endorsement and deliver hard copy within 15 days of award.

What are the key service categories in this Indore tender?

Categories include washing and ironing of bedsheets, curtains, and blankets; deep cleaning of fans, ACs, windows; RO machine maintenance with membrane/filter replacement; on-site caretaking, meal services, and security staffing for camp/offices in Indore facilities.

What is the estimated contract value and EMD for this Indore tender?

Estimated value is ₹6,923,337.86; EMD amount is ₹138,466. Bidders may submit EMD via online payment or eligible Fixed Deposit Receipt (FDR) with endorsed withdrawal conditions.

Are there any variation allowances in this Indore railway tender?

Yes, the contract quantity or duration may be increased or decreased by up to 25% at contract issue and remains adjustable by the same limit post-award, per buyer ATC.

What are the minimum experience requirements for bidders in this Indore tender?

Bidders must have completed at least 35% of the advertised bid value in a single service contract within the last three financial years, involving railway/rest house or government facilities; certificates must be from a company HQ with proper authorization.

What are the payment terms for Western Railway Indore services tender?

Explicit payment terms are not stated in ATC; bidders should reference GeM GCC terms and negotiate milestones during post-award. Typically payments align with satisfactory SLA and submission of required deliverables for each service category.

What standards or certifications are required for this Indore tender?

The tender does not specify IS/ISO standards in the data provided. Bidders should submit standard compliance documents per GCC 2018 and provide performance history; verify any organization-specific standards in the SOW for on-site housekeeping and RO maintenance.

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