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Rural Electrification Corporation Limited PR/Social Media Agency Tender Gurgaon Haryana 2025 - IS/Integrity Pact, Consortium Terms

Bid Publish Date

27-Nov-2025, 6:55 pm

Bid End Date

22-Dec-2025, 3:00 pm

EMD

₹5,43,600

Value

₹9,36,00,000

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Progress

Issue27-Nov-2025, 6:55 pm
Technical16-12-2025 16:26:26
Financial
Award04-Mar-2026, 12:11 am
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Quantity

25

Bid Type

Two Packet Bid

Categories 11

Tender Overview

Organization: Rural Electrification Corporation Limited; Category: Hiring of PR Agency and Social Media Agency services including content creation, campaign management, response/hello desk support, reporting, analytics, and internal staff training. Location: GURGAON, HARYANA 122001; Estimated value: ₹93,600,000.00; EMD: ₹543,600. The bidder must comply with Integrity Pact, may form a consortium with equal responsibility, and ensure no liquidation or bankruptcy. A Malicious Code Certificate must be uploaded, certifying absence of embedded harmful code. OEM authorization is required when bidding via authorized distributors. A dedicated toll-free support line and escalation matrix are mandatory. Submission requires adherence to buyer-specific terms and conditions. Context: government procurement of managed PR, social media, content, and service management with performance and compliance expectations.

Technical Specifications & Requirements

  • No formal BOQ items or technical specs provided.
  • Extracted requirements include: Integrity Pact compliance, Malicious Code Certificate, Manufacturer/OEM authorization, and service/support infrastructure (dedicated toll-free number, escalation matrix).
  • Required governance elements: non-assignment/sub-contract without prior written consent; joint and several liability for contract performance; bidder to upload undertakings confirming financial health and non-bankruptcy.
  • Mandatory privacy and cybersecurity assurances and general compliance with procurement norms; focus on content creation, campaign management, response management, training, and basic analytics.
  • Important implied scope: ongoing service management and client support during contract period; performance monitoring and reporting deliverables.

Terms, Conditions & Eligibility

  • EMD: ₹543,600; must be in eligible form as per bid document.
  • Integrity Pact: Must be uploaded signed; compliance with organization policy.
  • Consortium: Allowed with an identified leader; each member liable for full contract.
  • Malicious Code Certificate: Required certification indicating no embedded malicious code.
  • Manufacturer Authorization: If bidding via OEM/distributor, authorization form with contact details required.
  • Assignment/Sub-contract: Prohibited without prior written consent; liability remains with seller.
  • Service & Support: Dedicated toll-free line and escalation matrix for technical support must be provided.
  • Documentation: Bids rejected if mandatory certificates/documents are missing; verify all terms.

Key Specifications

  • Product/Service: PR Agency and Social Media Agency services (content creation, content response, content moderation, campaign management, response management/Helpdesk, basic reporting and analytics, training and capacity building)

  • Estimated value: ₹93,600,000.00

  • EMD: ₹543,600

  • Location: Gurgaon, Haryana

  • Standards/Certificates: Integrity Pact; Malicious Code Certificate; Manufacturer Authorization where applicable

  • Technical scope: dedicated service support, toll-free number, escalation matrix

Terms & Conditions

  • Mandatory Integrity Pact compliance and signed upload with bid

  • Consortium allowed with equal joint liability; leader identified

  • OEM authorization required for distributor bids and Malicious Code Certificate

  • Non-assignment/sub-contract without prior written consent; ongoing liability

  • Dedicated service support line and escalation matrix must be provided

Important Clauses

Integrity Pact

Bidder must upload signed integrity pact as per organization policy; non-compliance leads to rejection.

Malicious Code Certificate

Submit certificate confirming no embedded malicious code in hardware/software; breach may trigger contract termination.

Manufacturer Authorization

Provide OEM/distributor authorization with full contact details if bidding through authorized channels.

Bidder Eligibility

  • No liquidation or bankruptcy status; confirmation via undertaking

  • Compliance with Integrity Pact and related policy

  • Ability to provide dedicated service/support with toll-free line and escalation matrix

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Hiring of PR Agency , Hiring of Social Media Agency - Content creation, Content response and content moderation, Campaign Management, Response management/Helpdesk support, Basic reporting and analytics, Training and capacity building of internal staff, Social Media as per..

Authority Records

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Documents 8

GeM-Bidding-8639296.pdf

Main Document

Other Documents

OTHER

Scope Of Work Document

SCOPE_OF_WORK

Technical Specification/Buyer Specification Document

TECHNICAL

Technical Specification/Buyer Specification Document

TECHNICAL

Other Documents

OTHER

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates (relevant PR and social media management projects)

4

Financial statements or solvency documents

5

EMD payment proof

6

Technical bid documents

7

OEM authorization (if applicable to distributors)

8

Integrity Pact signed copy

9

Malicious Code Certificate

10

Manufacturer authorization or distributor details

11

Service and escalation contact details

Corrigendum Updates

4 Updates
#1

Update

15-Dec-2025
#2

Update

12-Dec-2025

Extended Deadline

22-Dec-2025, 3:00 pm

Opening Date

22-Dec-2025, 3:30 pm

#3

Update

04-Dec-2025

Extended Deadline

15-Dec-2025, 7:00 pm

Opening Date

15-Dec-2025, 7:30 pm

#4

Update

04-Dec-2025

Extended Deadline

15-Dec-2025, 3:00 pm

Opening Date

15-Dec-2025, 3:30 pm

Technical Results

S.No Seller Date Status
1
'VENTURES INTEGRATED COMMUNICATIONS PRIVATE LIMITED   Under PMA
16-12-2025 16:26:26
2
ANJ CREATIONS PRIVATE LIMITED   Under PMA
22-12-2025 13:10:28
3
AVIAN MEDIA PRIVATE LIMITED   Under PMA
19-12-2025 18:26:16
4
AWEDIENCE CONNECT PRIVATE LIMITED   Under PMA
22-12-2025 13:59:10
5
DEGREE 360 SOLUTIONS PRIVATE LIMITED   Under PMA
20-12-2025 19:44:47
6
GOLDMINE ADVERTISING PRIVATE LIMITED   Under PMA
22-12-2025 12:43:20
7
INDIA NEWS COMMUNICATIONS LIMITED   Under PMA
22-12-2025 13:59:06
8
LEADTECH MANAGEMENT CONSULTING PRIVATE LIMITED   Under PMA
22-12-2025 14:35:50
9
Mahaboudh Jan Swasthya Evem Sarvangin Vikas Kendra   Under PMA
22-12-2025 14:53:33
10
MULTIVISION WIZARDS PRIVATE LIMITED   Under PMA
17-12-2025 12:58:16
11
SILVER TOUCH TECHNOLOGIES LIMITED   Under PMA
19-12-2025 17:03:38
12
SPAN-COMMUNICATIONS   Under PMA
22-12-2025 14:39:12
13
TVL MEDIA PRIVATE LIMITED   Under PMA
22-12-2025 14:42:52

Financial Results

Rank Seller Price Item
L1
ANJ CREATIONS PRIVATE LIMITED( MSE Social Category:General )    Under PMA
Item Categories : Hiring of PR Agency,Hiring of Social Media Agency - Content creation, Content response and content
L2
SILVER TOUCH TECHNOLOGIES LIMITED   Under PMA
Item Categories : Hiring of PR Agency,Hiring of Social Media Agency - Content creation, Content response and content
L3
DEGREE 360 SOLUTIONS PRIVATE LIMITED( MSE Social Category:General )    Under PMA
Item Categories : Hiring of PR Agency,Hiring of Social Media Agency - Content creation, Content response and content

Contract / Result Documents 1

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Frequently Asked Questions

Key insights about HARYANA tender market

How to bid for the PR and social media tender in Gurgaon Haryana 2025?

Bidders should ensure Integrity Pact compliance, upload Malicious Code Certificate, and provide OEM authorization if applicable. Prepare EMD ₹543,600 and financial statements; consortium bids require joint liability. Include toll-free service details and escalation matrix in the bid submission.

What documents are required for the Haryana PR agency procurement?

Submit GST and PAN, experience certificates for relevant campaigns, financial statements, EMD proof, Integrity Pact signed copy, Malicious Code Certificate, OEM authorization (if applicable), and service/support contact details including escalation matrix.

What is the EMD amount for the Gurgaon PR/SM agency tender 2025?

The EMD amount is ₹543,600 and must be paid as per bid guidelines; use the approved instrument or online payment, ensuring receipt is uploaded with the bid.

Which standards or certificates are mandatory for this bid in Haryana?

Mandatory certificates include the signed Integrity Pact, Malicious Code Certificate, and Manufacturer Authorization where applicable; ensure OEM authorization is attached for distributor bids.

When is the bid submission deadline for the Gurgaon tender?

Exact submission deadlines are published in the bid notice; bidders must ensure all documents, including EMD and compliance certificates, are uploaded before the stated closing time.

What are the service support requirements for the contract in Haryana?

Bidder must provide a dedicated toll-free service line and an escalation matrix for technical support to ensure timely issue resolution during contract performance.

How does consortium bidding work for this procurement in Gurgaon?

A consortium can bid with a leader; all members share equal responsibility for contract execution and must upload an undertaking confirming joint liability and performance commitment.

What happens if a bidder fails to upload required certificates?

Incomplete submissions risk rejection; ensure all mandatory documents—Integrity Pact, Malicious Code Certificate, OEM authorization, EMD proof, and experience certificates—are present.