Directorate General Of Training Educational Mastercam Software Tender Hyderabad Telangana 2026

Tender Overview

Directorate General Of Training in Hyderabad, Telangana invites bids for Educational Mastercam Software. The contract covers supply, installation, testing, commissioning, and operator training along with any required statutory clearances. Bidders must address potential quantity flexibilities of up to 25%, with rates kept contractually firm for the extended period. A functional Service Centre in the State is mandatory at award, or establishment within 30 days of contract. A toll-free service line and an escalation matrix must be provided. The scope emphasizes post-sale support and a 1-year warranty from final acceptance, with OEM warranty certificates due at delivery. This procurement targets educational institutions looking to deploy Mastercam software across training programs in Telangana.

Technical Specifications & Requirements

• Product category: Educational Mastercam Software
• Scope: Supply, Installation, Testing, Commissioning, Training of operators, and Statutory clearances if any
• Delivery flexibility: Option to increase quantity up to 25% during or after contract at contracted rates
• Service capability: Functional Service Centre in Telangana; establishment within 30 days if not present
• Support: Dedicated toll-free service number; Escalation Matrix for service support
• Warranty window: 1 year from final acceptance or after commissioning; OEM warranty certificates required at delivery
• Service coverage: Installation, commissioning, training, and maintenance service group in INDIA for after-sales

Terms, Conditions & Eligibility

• Delivery timeline: Delivery period aligned to order; extended time calculated as (Additional quantity ÷ Original quantity) × Original delivery period, minimum 30 days
• ATC requirement: Compliance with mandatory service support structure and proof of service centers
• Documentation: Submission of OEM authorizations and warranty documentation; service center details near consignee destinations
• Payment terms: As per contract, with eligibility for milestone-based payments upon acceptance
• Penalty/LD: As per standard procurement terms; failures trigger remedies and potential penalties
• EMD/Financials: Not specified in data; bidders should prepare typical GST, PAN, and financial statements for bid submission