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Bihar State Police Storage System and Networking Equipment Tender 2025 Bihar - ISI/AAA TRTL Standards | Government Procurement

Bid Publish Date

26-Nov-2025, 11:41 am

Bid End Date

06-Dec-2025, 12:00 pm

Location

Progress

Issue26-Nov-2025, 11:41 am
AwardPending
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Quantity

2

Category

Storage System (V2)

Bid Type

Two Packet Bid

Categories 4

Tender Overview

The Bihar State Police – Home Department Bihar invites bids for storage system and networking/server rack solutions, aimed at strengthening police infrastructure in the state. The procurement includes storage system (V2) and server rack categories with project scope aligned to internal data/records security and IT backbone resilience. Key differentiators include option-based quantity adjustments up to 25%, and extended procurement flexibility within contracted rates. The tender emphasizes on-site or carry-in warranty service requirements, and establishment of local service capability if not pre-existing. Estimated value and exact quantities are not disclosed publicly, but the contract contemplates timely delivery with defined penalties for delays and robust service support.

Technical Specifications & Requirements

  • Product categories: Storage System (V2) and Networking / Server Rack (Q2)
  • Warranty & service: On-site or carry-in warranty with dedicated support, escalation matrix, and toll-free service line
  • Service center obligation: Functional center in the state of each consignee; 30 days to establish post-award if absent
  • Penalty regime: 0.5% of unit price per week for defect rectification delays; cumulative cap of 10% contract value; right to source from alternate suppliers at seller’s cost if unresolved
  • Delivery terms: Option to adjust quantity up to 25% during contract; delivery period linked to last delivery order date; minimum 30 days additional time per increment
  • Documentation: Upload of required technical and compliance documents as per ATC terms

Terms & Eligibility

  • EMD and payment terms: Not explicitly stated; ATC requires adherence to penalty and performance security mechanisms
  • Service commitments: 3-day service/rectification window post-notification; penalties apply for delays
  • Centers & support: Seller/OEM must provide dedicated service contact, with escalation matrix
  • Compliance: IS/standards references are required within supplier qualifications; OEM authorization may be implied for service capability
  • Price variation: 25% quantity increase/decrease permitted; contract rates remain fixed
  • Warranty: Warranty terms include timely servicing and potential penalties; performance security may be forfeited for non-performance

Key Specifications

  • Storage System (V2) and Networking / Server Rack (Q2) category alignment

  • Dedicated service center presence in state; 30 days to establish if not present

  • 3-day rectification window for warranty defects; penalties 0.5% per week, cap 10% of contract value

  • Delivery quantity variation up to 25% during contract and currency; rates fixed

  • Escalation matrix and toll-free service number required

Terms & Conditions

  • Option clause allows 25% quantity variation at order and during currency

  • Functional service centers required in each consignee state or 30-day setup post-award

  • Penalty regime for delayed warranty rectification with predefined percentages

Important Clauses

Payment Terms

Not explicitly detailed; penalties governed by service delays and performance security may apply

Delivery Schedule

Delivery period linked to last date of original delivery order; extended time based on increased quantity with minimum 30 days

Penalties/Liquidated Damages

0.5% of unit price per week for unresolved defects; cumulative cap of 10% contract value; right to procure from alternate sources at seller’s risk

Bidder Eligibility

  • Functional service center in the state of each consignee or plan to establish within 30 days of award

  • Dedicated toll-free service support line and escalation matrix available

  • Capability to supply Storage System (V2) and Networking / Server Rack (Q2) products with applicable certifications

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates (similar storage/server rack deployments)

4

Audited financial statements for the last 2 financial years

5

Earnest Money Deposit (EMD) as per tender norms (mode specified by purchaser)

6

Technical bid documents demonstrating compliance with storage/server rack standards

7

OEM authorizations or affidavits (if applicable) for authorized supply and service

8

Escalation matrix and dedicated service contact details

9

Proof of functional service center in State (or plan to establish within 30 days of award)

Frequently Asked Questions

Key insights about BIHAR tender market

How to bid in Bihar State Police storage tender 2025?

Bidders must submit GST, PAN, experience certificates, financials, and EMD along with technical bid. Ensure dedicated service center in Bihar or establish within 30 days of award; provide escalation matrix and toll-free support contact; comply with 0.5% weekly penalties for delays up to 10% contract value.

What documents are required for storage server rack bid Bihar 2025?

Required documents include GST certificate, PAN, company financial statements, last 2 years' experience certificates for similar deployments, OEM authorization (if applicable), EMD proof, technical compliance, and evidence of a service center or plan to establish one in Bihar within 30 days.

What are the delivery terms for quantity variation in this tender?

The purchaser may increase or decrease quantity up to 25% at contract placement and during currency. Delivery time adjusts using a formula based on increased quantity, with a minimum extension of 30 days ensuring timely fulfillment.

Which standards or certifications are required for server racks in Bihar tender?

Bidders must demonstrate compliance with relevant standards and certifications for storage and server racks; IS or ISO certifications referenced in ATC should be provided, and OEM authorizations may be required to prove supply and service capability in Bihar.

What is the penalty for late warranty service in this procurement?

Late warranty service penalties are 0.5% of the unit price per week of delay, capped at 10% of the total contract value. If unresolved, the buyer may source service at seller’s cost and forfeit the performance security.

How to contact service support for Bihar storage equipment bid?

Bidders must provide a dedicated toll-free service line and an escalation matrix. Ensure a functional service center in the state and share contact details with the buyer to enable prompt assistance during warranty and post-warranty periods.

What is the scope of work for storage system and server rack tender?

Scope includes supply of Storage System (V2) and Networking/Server Rack (Q2), with minimum service commitments, delivery as per contract, and post-award establishment of service center in Bihar if lacking at bid time.

When is the bid submission deadline for this Bihar police tender?

The exact submission deadline is not disclosed in the available data. Bidders should monitor the official procurement portal for updates, ensure all mandatory documents, EMD, and technical compliance are ready, and comply with the payment and delivery terms once announced.

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