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Diphu Medical College & Hospital Cleaning Services Tender Assam 2025 - IS0/ISO Compliant Sanitation & Outcome Based Cleaning

Bid Publish Date

26-Dec-2025, 11:42 pm

Bid End Date

07-Jan-2026, 9:00 am

EMD

₹4,00,000

Location

KARBI ANGLONG , ASSAM

Progress

Issue26-Dec-2025, 11:42 pm
Technical28-12-2025 12:53:56
Financial
Award29-Jan-2026, 2:11 am
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Quantity

69459

Bid Type

Two Packet Bid

Key Highlights

  • • In-state service provider office mandatory with documentary evidence
  • • Dedicated toll-free service number and escalation matrix required
  • • At least 40% of total manpower on the provider's payroll for one year
  • • EMD amount explicitly required: ₹400,000
  • • Past experience proof acceptable as contract copies, invoices, or client certificates
  • • ATC and bidder certificates must be uploaded or bid rejected
  • • 25% quantity/duration flex allowed at contract issue and post-issuance
  • • Scope covers hospital and non-hospital areas, indoor/outdoor spaces including open field areas

Categories 6

TREATMENT OF DRINKING WATER DRINKING WATER SYSTEM DISINFECTION SERVICE BIOCIDE DRINKING WATER SUPPLY WATER TREATMENT PLANT

Tender Overview

Organization: Diphu Medical College And Hospital, under the Health And Family Welfare Department Assam, invites cleaning and sanitation services for hospital and non-hospital areas including indoor and open field spaces in KARBI ANGLONG, ASSAM 782441. Estimated value and exact quantities are not disclosed; EMD is ₹400,000. The contract scope encompasses sweeping, mopping, dusting, and periodic disinfection as part of an outcome-based cleaning model. A notable differentiator is the in-state service capability requirement and a flexible quantity/duration clause up to 25%. This tender emphasizes dedicated service support channels and manpower localization.

Technical Specifications & Requirements

  • Product/Service: Cleaning, sanitation, and disinfection services for healthcare and general areas in a government facility.
  • Delivery/Scope: Hospital areas, non-hospital areas, indoor and outdoor spaces; inclusive of open field areas.
  • Service Availability: Office of service provider MUST be located in the consignees’ state; dedicated toll-free service number required; escalation matrix to be provided.
  • Workforce: At least 40% of total required manpower on the provider’s payroll for at least one year; evidence to be uploaded for verification.
  • Documentation: Past project experience validated via contract copies, client execution certificates, invoices, or equivalent; failure to upload certificates may lead to rejection.
  • Compliance: Suppliers must observe conditions from the ATC; OEM/Certificate requirements to be uploaded as part of bid.

Terms & Eligibility

  • EMD: ₹400,000 (required with bid submission).
  • Location constraint: Service provider must operate in-state; evidence required.
  • Support: Dedicated service hotline and escalation contacts must be provided.
  • Manpower: Minimum 40% payroll-backed workforce; documentation for verification.
  • Experience: Valid proof acceptable in multiple formats (contract copy with invoices, execution certificates, third-party notes).
  • Compliance: All certificates/documents as per bid document and ATC must be uploaded; non-submission leads to rejection.

Key Specifications

  • Product/Service: Cleaning, sanitation, and disinfection for healthcare facilities

  • EMD: ₹400,000

  • Payroll requirement: minimum 40% of manpower on provider payroll for at least 12 months

  • Service availability: in-state office; dedicated service number; escalation contacts

  • Documentation: Past Experience proofs via contracts/invoices/execution certificates

  • Compliance: Upload all bid certificates and ATC-consistent documents

Terms & Conditions

  • EMD of ₹400,000 must accompany bid submission

  • In-state service provider office required with documentary evidence

  • 40% payroll-based manpower requirement for at least one year

Important Clauses

Payment Terms

Not specified in provided data; bidders should expect standard government terms per ATC and contract.

Delivery Schedule

Contract may allow up to 25% quantity or duration adjustment at issue and post-issuance; exact timelines to be defined in award.

Penalties/Liquidated Damages

Not detailed in available terms; standard penalties for service non-compliance may apply per ATC.

Bidder Eligibility

  • In-state service provider office with verifiable address

  • Dedicated toll-free support capability and escalation matrix

  • Payroll commitment: minimum 40% manpower on payroll for 12 months

  • Past experience proof accepted in multiple formats (contracts, invoices, client certificates)

Documents 5

GeM-Bidding-8766688.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Other Documents

OTHER

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Posted: 8 September 2025
Closed: 11 October 2025
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Fakhruddin Ali Ahmed Medical College And Hospital

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Posted: 20 June 2025
Closed: 11 July 2025
GEM

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates or contract copies with client proof

4

Financial statements or solvency documents

5

EMD payment receipt or proof

6

Technical bid documents as per ATC

7

OEM authorization/authorized dealership certificates (if applicable)

8

Escalation matrix and dedicated toll-free service details

9

Proof of in-state service provider office (address and evidence)

Technical Results

S.No Seller Date Status
1A.S.ENTERPRISES   Under PMA28-12-2025 12:53:56Disqualified
2ANUPAM KAKATI   Under PMA05-01-2026 13:07:49Qualified
3FEDERATION OF INTERNATIONAL PHILANTHROPYAND SPORTS ASSOCIATION   Under PMA04-01-2026 16:40:52Disqualified
4J B SECURITY SERVICE   Under PMA31-12-2025 12:22:22Disqualified
5JOB EAST IN   Under PMA06-01-2026 22:42:49Qualified
6KING OF DANCE INDIA   Under PMA06-01-2026 17:00:07Disqualified
7SKAPLINK TECHNOLOGIES PRIVATE LIMITED   Under PMA07-01-2026 04:16:07Disqualified

Financial Results

Rank Seller Price Item
L1JOB EAST IN   Under PMA₹1,69,86,198Item Categories : Cleaning, Sanitation and Disinfection Service - Outcome Based - Healthcare; General Cleaning (Sweep
L2ANUPAM KAKATI   Under PMA₹2,02,82,028Item Categories : Cleaning, Sanitation and Disinfection Service - Outcome Based - Healthcare; General Cleaning (Sweep

Contract / Result Documents 1

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Frequently Asked Questions

Key insights about ASSAM tender market

How to bid for the cleaning tender in Assam Diphu Medical College?

To bid, provide ₹400,000 EMD along with GST, PAN, experience certificates, and financial statements. Include in-state office proof, dedicated toll-free support, escalation matrix, and ATC-compliant documents. Upload past contracts or client execution certificates as proof of experience; ensure 40% payroll-backed manpower for 12 months.

What documents are required for the cleaning service bid in Karbi Anglong?

Submit GST certificate, PAN, experience proofs (contracts/invoices or execution certificates), financial statements, EMD receipt, technical bid per ATC, OEM authorizations if applicable, and proof of in-state service office with contact details and escalation matrix.

What are the main eligibility criteria for this Assam cleaning contract?

Eligibility includes an in-state service office, dedicated support line, escalation contacts, and at least 40% payroll manpower verified for 12 months. Provide past experience proofs and ensure all bid certificates are uploaded as per ATC; EMD must be paid and documented.

What is the EMD amount and its submission method for this bid?

The EMD is ₹400,000. Submit via online payment or demand draft as specified in the ATC; attach the payment confirmation with the bid. Ensure the EMD is valid through the bid submission deadline and included with the technical bid.

Which areas are covered under the cleaning scope for this tender?

Scope includes hospital areas, non-hospital areas, indoor spaces, outdoor spaces, and open field areas within Diphu Medical College premises; services include sweeping, mopping, dusting, and disinfection as required by the contract.

What are the contract quantity/duration flexibilities for this tender?

The buyer may adjust contract quantity or duration by up to 25% at contract issuance, and again up to 25% after issuance. Bidders must accept revised quantity/duration and adjust resource planning accordingly.

What certifications or proof of past experience are accepted?

Acceptable proofs include contract copies with invoices, client execution certificates, and third-party release notes. Ensure these documents clearly show scope and contract value for evaluation by Diphu Medical College and Health Department Assam.

Where should service support be accessible for this bid?

Providers must offer a dedicated toll-free service line with a formal escalation matrix. Provide the exact numbers in the bid and ensure availability within Assam to meet responsive maintenance and issue resolution.