Tender Notice for Providing services at Citizen Facilitation Centers, in Municipal Corporation, Panchkula, for providing Citizen Services, along with Grievance Redressal System based on call Centre methodology. in PANCHKULA, HARYANA
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Tender Type
Open
Contract Type
Tender
Tender Fee
₹15,000
EMD Exemption
Yes
Category
Miscellaneous Services
Contract Form
Tender
Contract Period
365
Organization
Haryana Government
Organization Chain
Haryana Government||Urban Local Bodies||MC Panchkula
Bid Opening Place
Deputy Municipal Commissioner
Bid Submission Start
15-07-2026 18:00:00
Document Download Start
15-07-2026 18:00:00
Document Download End
28-07-2026 12:00:00
Bid Validity
120
Withdrawal Allowed
Yes
Payment Mode
Online
Technical Eval
No
Item Technical Evaluation
No
Multi Currency BOQ
No
Allow NDA Tender
No
Allow Preferential Bidder
No
NDA Pre-Qualification
Please refer Tender documents.
Work Location
View More Details
Tender Details
Basic Details
Organisation Chain Haryana Government||Urban Local Bodies||MC Panchkula
Tender Reference Number MCPKL/2026/1134 dated 16.06.2026
Tender ID 2026_HRY_529677_2 Withdrawal Allowed Yes
Tender Type Open Tender Form Of Contract Tender
Tender Category Services No. of Covers 2
General Technical Evaluation Allowed No ItemWise Technical Evaluation Allowed No
Payment Mode Online Is Multi Currency Allowed For BOQ No
Is Multi Currency Allowed For Fee No Allow Two Stage Bidding No
Payment Instruments
Online Bankers
S.No Bank Name
1 SBI Bank
Covers Information, No. Of Covers - 2
Cover No Cover Type Description Document Type
1 Fee/PreQual/Technical Technical .pdf
2 Finance Finance .xls
Tender Fee Details, [Total Fee in ₹ * - 16,000]
Tender Fee in ₹ 15,000
Processing Fee in ₹ 1,000
Fee Payable To Nil Fee Payable At Nil
Tender Fee Exemption Allowed No
EMD Fee Details
EMD Amount in ₹ 1,00,000 EMD Exemption Allowed Yes
EMD Fee Type fixed EMD Percentage NA
EMD Payable To Nil EMD Payable At Nil
Work Item Details
Title Providing services at Citizen Facilitation Centers, in Municipal Corporation, Panchkula, for providing Citizen Services, along with Grievance Redressal System based on call Centre methodology.
Work Description Providing services at Citizen Facilitation Centers, in Municipal Corporation, Panchkula, for providing Citizen Services, along with Grievance Redressal System based on call Centre methodology.
NDA/Pre Qualification Please refer Tender documents.
Independent External Monitor/Remarks NA
Tender Value in ₹ 0.00 Product Category Miscellaneous Services Sub category NA
Contract Type Tender Bid Validity(Days) 120 Period Of Work(Days) 365
Location Panchkula Pincode 134112 Pre Bid Meeting Place Bays 15-16, Sector 14 , Panchkula Contact No 81686
Pre Bid Meeting Address Bays 15-16, Sector 14 , Panchkula Contact No 8168623538 Pre Bid Meeting Date 20-Jul-2026 11:00 AM Bid Opening Place Deputy Municipal Commissioner
Should Allow NDA Tender No Allow Preferential Bidder No
Critical Dates
Published Date 15-Jul-2026 03:00 PM Bid Opening Date 28-Jul-2026 03:00 PM
Document Download / Sale Start Date 15-Jul-2026 06:00 PM Document Download / Sale End Date 28-Jul-2026 12:00 PM
Clarification Start Date NA Clarification End Date NA
Bid Submission Start Date 15-Jul-2026 06:00 PM Bid Submission End Date 28-Jul-2026 12:00 PM
Tenders Documents
NIT Document
S.No Document Name Description Document Size (in KB)
1 Tendernotice_1.pdf Tender Notice 305.84
2 Tendernotice_2.pdf DNIT 3161.60
Download as zip file
Work Item Documents
S.No Document Type Document Name Description Document Size (in KB)
1 BOQ BOQ_614343.xls BOQ 291.50
2 Other Document retendecfc.pdf Tender Notice 646.34
Tender Inviting Authority
Name Deputy Municipal Commissioner
Address Bays 15-16, Sector 14 , Panchkula Contact No 8168623538
Back
Haryana Government invites bids for Providing services at Citizen Facilitation Centers, in Municipal Corporation, Panchkula, for providing Citizen Services, along with Grievance Redressal System based on call Centre methodology. in PANCHKULA, HARYANA. Submission Deadline: 28-07-2026 12: 00: 00. Submit your proposal before the deadline.
Additional Tender Data
Commercial Details
Tender Category
Service
Tender Value
₹0
Payment Mode
Online
EMD Payable To
Nil
Bid To RA
No
Pre-Bid & Qualification
Pre-Bid Meeting Start
20-07-2026 11:00:00
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Documents 1
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