Procurement Opportunity: Providing services at Citizen Facilitation Centers in Municipal Council, Kalka/Pinjore for providing Citizen Services along with. Grievance Redressal System based on call Centre methodology. in PANCHKULA, HARYANA

Organization

Haryana Government

Organization Chain

Haryana Government||Urban Local Bodies||MC Kalka

Work Location

View More Details Tender Details   Basic Details Organisation Chain Haryana Government||Urban Local Bodies||MC Kalka Tender Reference Number MCK/2026/2608 dated 24.08.2026 Tender ID 2026_HRY_543462_1 Withdrawal Allowed Yes Tender Type Open Tender Form Of Contract Tender Tender Category Services No. of Covers 2 General Technical Evaluation Allowed No ItemWise Technical Evaluation Allowed No Payment Mode Online Is Multi Currency Allowed For BOQ No Is Multi Currency Allowed For Fee No Allow Two Stage Bidding No   Payment Instruments Online Bankers S.No Bank Name 1 SBI Bank Covers Information, No. Of Covers - 2 Cover No Cover Type Description Document Type 1 Fee/PreQual/Technical Technical .pdf 2 Finance Finance .xls       Tender Fee Details, [Total Fee in ₹ * - 16,000] Tender Fee in ₹ 15,000 Processing Fee in ₹ 1,000 Fee Payable To Nil Fee Payable At Nil Tender Fee Exemption Allowed No EMD Fee Details EMD Amount in ₹ 1,00,000 EMD Exemption Allowed Yes EMD Fee Type fixed EMD Percentage NA EMD Payable To Nil EMD Payable At Nil     Work Item Details Title Providing services at Citizen Facilitation Centers in Municipal Council, Kalka/Pinjore for providing Citizen Services along with. Grievance Redressal System based on call Centre methodology. Work Description Providing services at Citizen Facilitation Centers in Municipal Council, Kalka/Pinjore for providing Citizen Services along with. Grievance Redressal System based on call Centre methodology. NDA/Pre Qualification Please refer Tender documents. Independent External Monitor/Remarks NA Tender Value in ₹ 0.00 Product Category Miscellaneous Services Sub category NA  Contract Type Tender Bid Validity(Days) 180 Period Of Work(Days) NA  Location Kalka Pincode 133302 Pre Bid Meeting Place Kalka  Pre Bid Meeting Address Municipal Council Kalka  Pre Bid Meeting Date 27-Aug-2026 11:00 AM  Bid Opening Place Municipal Council Kalka Should Allow NDA Tender No  Allow Preferential Bidder No   Critical Dates Published Date 25-Aug-2026 06:00 PM Bid Opening Date 07-Sep-2026 04:00 PM Document Download / Sale Start Date 25-Aug-2026 06:00 PM Document Download / Sale End Date 07-Sep-2026 01:00 PM Clarification Start Date NA Clarification End Date NA Bid Submission Start Date 25-Aug-2026 06:00 PM Bid Submission End Date 07-Sep-2026 01:00 PM   Tenders Documents NIT Document S.No Document Name Description Document Size (in KB) 1 Tendernotice_1.pdf   DNIT 720.81 2 Tendernotice_2.pdf   Tender Notice 435.92 Download as zip file Work Item Documents S.No Document Type Document Name Description Document Size (in KB) 1 BOQ BOQ_622983.xls BOQ 351.50   Tender Inviting Authority Name Municipal Council Kalka Address Municipal Council Kalka   Back