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Indian Coast Guard Photocopier AMC Tender Damān Ricoh IFR 5000/6000 OEM Authorized Service Provider 2026

Bid Publish Date

04-Aug-2026, 8:07 am

Bid End Date

14-Aug-2026, 9:00 am

EMD

₹23,895

Value

₹7,96,500

Progress

RA
Issue04-Aug-2026, 8:07 am
Reverse AuctionCompleted
AwardCompleted

Tender Overview

The Government procurement opportunity is issued by the Indian Coast Guard for an Annual Maintenance Service of a Ricoh IFR 5000/6000 photocopier installed in Daman, DAMAN & DIU - 396210. Estimated value is ₹796,500 with an EMD of ₹23,895. The contract targets an OEM Authorized Service Provider situated within a 200 km radius of Daman. The scope includes AMC services with spares and consumables (excluding toner cartridge, drum, and developer) and mandatory compliance with specific ATC clauses. A notable quantity/duration adjustment clause allows up to 25% variation at contract issue or during execution, subject to acceptance. The bidder must demonstrate prior relevant experience and financial standing.

Technical Specifications & Requirements

  • Service category: AMC for Ricoh IFR 5000/6000 photocopier; OEM authorized service required.
  • Location constraint: bidder must operate within 200 km of Daman; disqualification for outside-area bids.
  • Required documentation: OEM authorized service certificate; copies of last three-year contracts for similar services; annual turnover certificates for three financial years signed by a CA; work completion/CRAC certificates.
  • Scope details: repair/replacement of all spares and consumables (except toner cartridge, drum, developer) plus all electrical components like rollers and cleaning parts.
  • Commercial terms: 25% variation in quantity or contract duration; optional scope expansion with consent for lumpsum service contracts.
  • Organization context: procurement supports defense-related asset maintenance comprising critical service levels and compliance with ATC terms.

Terms, Conditions & Eligibility

  • EMD: ₹23,895; payment terms to be as specified in ATC.
  • Eligibility: bidder must have OEM authorization, and provide three-year contract histories and annual turnover certificates for the last three financial years.
  • Past performance: provide work completion/CRAC certificates as proof of prior similar AMC engagements.
  • Delivery/response: AMC execution aligned to defense procurement timeliness; compliance with 200 km area restriction is mandatory.
  • Variation clause: contract scope/duration may be increased up to 25% with consent; bids must accommodate potential scope expansion.

Key Specifications

    • Product: Ricoh photocopier AMC for model IFR 5000/6000
    • Scope: repair and replacement of spares/consumables (excluding toner cartridge, drum, developer) and all electrical parts (rollers, cleaning parts)
    • Location constraint: service provider within 200 km of Daman (396210)
    • Certification: OEM Authorized Service Certificate required
    • Variation: quantity/duration may vary up to 25%

Terms & Conditions

  • EMD: ₹23,895

  • Area restriction: bidder within 200 km of Daman

  • 50% to 100% of payment terms to be defined in ATC

Important Clauses

Payment Terms

Payment terms to be specified in ATC and contract; ensure alignment with defense procurement norms.

Delivery Schedule

AMC services to commence post-award; response times to incidents governed by OEM availability and service levels.

Penalties/Liquidated Damages

Penalties to be defined in ATC; ensure timely maintenance and replacement per scope.

Bidder Eligibility

  • OEM authorized service provider with valid certificate

  • Within 200 km of Daman, DAMAN & DIU

  • Demonstrated past performance with CRAC/work completion certificates

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Authority & Contact

Organization

Indian Coast Guard

Office Name

Not disclosed yet

Grievance Contact

[email protected]

Reverse Auction Results Final Prices

These are the final prices after the reverse auction event. Prices may be lower than initial bids.

Rank Seller Final Price Item
L1PULSE MARKETING   Under PMA Winner ₹7,73,451Item Categories : Annual Maintenance Service - Photocopier Machine - Photocopier Machine (Ricoh)IFR 5000/ 6000; Rico
L2IRIS SPECTRA PRIVATE LIMITED   Under PMA₹7,74,225Item Categories : Annual Maintenance Service - Photocopier Machine - Photocopier Machine (Ricoh)IFR 5000/ 6000; Rico
L3LYNX COMMUNICATION SYSTEMS PRIVATE LIMITED   Under PMA₹7,87,203Item Categories : Annual Maintenance Service - Photocopier Machine - Photocopier Machine (Ricoh)IFR 5000/ 6000; Rico
L4RISE TECHNO SOLUTIONS   Under PMA₹7,92,000Item Categories : Annual Maintenance Service - Photocopier Machine - Photocopier Machine (Ricoh)IFR 5000/ 6000; Rico
L5PULSE TECHNOLOGIES   Under PMA₹7,95,330Item Categories : Annual Maintenance Service - Photocopier Machine - Photocopier Machine (Ricoh)IFR 5000/ 6000; Rico

🎉 L1 Winner

PULSE MARKETING   Under PMA

Final Price: ₹7,73,451

Reverse Auction Schedule

Completed

Start

25-Aug-2026, 7:00 pm

End

26-Aug-2026, 7:00 pm

Duration: 24 hours

Reverse Auction Document

✅ RA concluded. Check financial results for final rankings.

Tender Data

Bid Details

Quantity

9

Bid Type

Two Packet Bid

Bid Validity

180 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

RA Qualification Rule

50% Lowest Priced Technically Qualified Bidders

Tech Clarification Time

2 Days

Preference & Exemptions

EMD Required

Yes

MII Compliance

Yes

MSE Purchase Preference

Yes

MSE Preference Band

L1+15%

MSE Exemption/Relaxation

No

Startup Exemption/Relaxation

No

Bid Splitting Applied

No

Requirements

Min. Avg. Annual Turnover

5

Experience Required

3 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Annual Maintenance Service - Photocopier Machine - Photocopier Machine (Ricoh)IFR 5000/ 6000; Ricoh; OEM Authorised Service Provider

Advisory Bank

State Bank of India

ePBG Percentage

3%

ePBG Duration (Months)

14

Delivery Details

Delivery Locations

1

Delivery Cities

Daman

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
-DamanDaman--9--

Authority Records

MINISTRY OF DEFENCEDEFENCE DEPARTMENTINDIAN COAST GUARD
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Documents 4

GeM-Bidding-9581111.pdf

Main Document

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Categories 3

Required Documents

1

GST registration certificate

2

PAN card

3

OEM authorization certificate

4

Last three-year contract orders for similar AMC services

5

Annual turnover certificates for last three financial years (CA-signed)

6

Work completion certificate/CRAC certificate

7

Any additional documents demonstrating OEM service capability within 200 km of Daman

Frequently Asked Questions

Key insights about DAMAN & DIU tender market

How to bid for the Indian Coast Guard photocopier AMC in Damān 2026?

Bidders must be OEM authorized and within 200 km of Damān. Submit OEM authorization, last three-year AMC contracts, CA-signed turnover certificates, and CRAC/work completion certificates. Include EMD ₹23,895 and confirm 25% variation flexibility in scope during award. Follow ATC terms for delivery and payment.

What documents are required for the Coast Guard Ricoh AMC tender in Damān?

Required documents include GST, PAN, OEM authorization, last three-year similar AMC orders, annual turnover certificates for three financial years signed by a CA, and CRAC/work completion certificates. Additional proof of service capability within 200 km of Daman is needed.

What are the key technical requirements for Ricoh IFR 5000/6000 AMC?

AMC covers repair/replacement of spares and consumables (excluding toner cartridge, drum, developer) and electrical parts like rollers and cleaning components. Service must be OEM-authorized and performed within the defined 200 km radius of Daman.

What is the EMD amount for the Damān photocopier AMC tender?

The earnest money deposit required is ₹23,895. Ensure submission with bid and comply with payment terms in the ATC. EMD demonstrates bid seriousness and provides financial credibility.

When can the contract quantity or duration be increased for this AMC?

The contract includes a 25% variation clause. The buyer can increase or decrease the contract quantity or duration up to 25% at contract issue and during execution, subject to bidder consent for scope expansion in lumpsum contracts.

What are the eligibility requirements for past performance proof?

Provide work completion certificates/CRAC certificates for prior similar AMC engagements and ensure three-year contract order history for credible performance validation within the required radius.

Where is the service center locality required for this bid?

Bidder’s registered office must be within the 200 km radius of Daman. Vendors outside this zone are disqualified, ensuring proximity for prompt AMC support and parts availability.

What is the scope of spares included in the AMC for Ricoh IFR 5000/6000?

AMC includes repair and replacement of all spares and consumables except toner cartridge, drum, and developer; includes all electrical components like rollers and cleaning parts to maintain copier uptime.

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