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Gujarat Medical Education And Research Society AMC for Pre-owned IP EPBX Vadodara Gujarat 2026

Bid Publish Date

17-Feb-2026, 11:36 pm

Bid End Date

28-Feb-2026, 3:00 pm

Location

VADODARA , GUJARAT

Progress

Issue17-Feb-2026, 11:36 pm
AwardPending
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Quantity

1

Bid Type

Single Packet Bid

Key Highlights

  • • GMERS procurement for pre-owned IP EPBX AMC in Vadodara, Gujarat
  • • Monthly AMC/CMC for IP EPBX with potential 25% adjustment
  • • No BOQ items published; emphasis on ongoing service for pre-owned equipment
  • • Bidder must be ready to accept revised quantity or duration up to 25%

Categories 4

TECHNICAL SERVICES OTHER SERVICE WATER LEVEL RECORDER MICROCENTRIFUGES

Tender Overview

Gujarat Medical Education And Research Society (GMERS), under the Health & Family Welfare Department Gujarat, invites bids for a Customized AMC/CMC for Pre-owned IP EPBX systems in Vadodara, Gujarat. The procurement covers a monthly AMC arrangement for existing IP EPBX equipment with no BOQ items published. Tender emphasizes a flexible quantity/duration clause up to 25% at contract issuance or revision, requiring bidders to align with revised scope if issued. This opportunity targets service providers capable of sustaining pre-owned telecommunication infrastructure under government oversight, with emphasis on continuity of operations and vendor accountability in a constrained budgetary environment.

Technical Specifications & Requirements

  • Product/Service: Customized AMC/CMC for Pre-owned IP EPBX systems (IP EPBX).
  • Category: Annual Maintenance Contract (AMC); Monthly engagement model.
  • Location/Delivery: Vadodara, Gujarat (390001).
  • Scope: Preventive maintenance, corrective maintenance, remote diagnostics, software/firmware updates, and on-site support (as typical in AMC for PBX systems).
  • BOQ: No items listed; no quantity details available.
  • Special Clauses: 25% tender quantity/duration flex at issue and post-issue; bidders must accept revised scope.
  • Standards/Compliance: Not specified in available data.

Terms, Conditions & Eligibility

  • EMD/Financials: Amount not disclosed in tender documentation.
  • Contractual Flexibility: Up to 25% increase/decrease in contract quantity or duration allowed at issue or revision.
  • Delivery/Service Timeframe: Not specified; AMC implies ongoing monthly support post-award.
  • Documents & Compliance: No explicit list provided in data; bidders should prepare standard AMC bid documents and OEM authorizations if applicable.
  • Penalty/Warranty: Not detailed in the available information.
  • Geographic Relevance: Tender pertains to GMERS in Vadodara, Gujarat; bidders should demonstrate regional service capability.

Key Specifications

  • Product/service names: Pre-owned IP EPBX AMC

  • Estimated value: Not disclosed

  • EMD: Not disclosed

  • Experience: Not specified

  • Standards/certifications: Not specified

  • Delivery/installation: Not specified; service location Vadodara

  • Warranty/AMC scope: Preventive, corrective maintenance, remote support

  • OEM/Brand requirements: Not specified

Terms & Conditions

  • Up to 25% change in quantity or duration at contract issue

  • Monthly AMC for pre-owned IP EPBX systems

  • Delivery/Service location: Vadodara, Gujarat

Important Clauses

Payment Terms

Not specified in available tender data; bidders should anticipate standard government AMC payment practices

Delivery Schedule

Ongoing monthly service post-award; no fixed delivery milestones published

Penalties/Liquidated Damages

Not detailed in data; bidders should seek clarity on SLAs and penalties during bid process

Bidder Eligibility

  • Proven capability to service pre-owned IP EPBX systems

  • Regional presence in Gujarat with after-sales support

  • Compliance with government procurement norms for AMC contracts (GMERS)

Documents 5

GeM-Bidding-9002975.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Other Documents

OTHER

Payment Terms & Condition

PAYMENT

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria

2

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

Key insights about GUJARAT tender market

How to bid for IP EPBX AMC tender in Vadodara Gujarat 2026

Bidders should submit standard AMC bid documents, provide OEM authorizations if applicable, and demonstrate capability to service pre-owned IP EPBX systems. While EMD details are not disclosed, prepare financial statements and maintenance experience. Ensure familiarity with GMERS procurement practices in Gujarat.

What documents are required for GMERS IP EPBX AMC submission in Vadodara

Submit GST certificate, PAN, company profile, experience certificates on telephony systems, financial statements, and any OEM authorizations for IP EPBX. Include prior AMC experience on similar PBX platforms and regional service capabilities in Gujarat.

What are the technical expectations for IP EPBX AMC with pre-owned equipment

Expect ongoing preventive and corrective maintenance, remote diagnostics, firmware updates, and on-site support. Although no standards are listed, bidders should align with typical telecom AMC scopes and ensure service response times and SLA alignment for IP EPBX equipment.

When is the EMI/EMD required for the Vadodara GMERS tender

EMD amount is not disclosed in the available tender data. Bidders should monitor the portal for updates or request explicit EMD details during the pre-bid query period and prepare to submit security as per GMERS norms.

What delivery terms apply to GMERS IP EPBX monthly AMC in Gujarat

The contract is monthly-based AMC for pre-owned IP EPBX systems with flexibility up to 25% in quantity or duration. Specific delivery milestones are not listed; bidders should propose a robust service level and response time plan for Vadodara-based deployments.

Which brands or OEM authorizations are required for IP EPBX AMC

The tender data do not specify brand requirements. Bidders should include OEM authorization certificates if available and demonstrate compatibility with common IP EPBX platforms, plus regional maintenance capability in Gujarat.

What are the key eligibility criteria for GMERS IP EPBX AMC

Eligibility centers on capability to service pre-owned IP EPBX, regional Gujarat service presence, and compliance with government procurement norms. Demonstrate maintenance experience, financial stability, and readiness to handle 25% scope adjustments.

How to verify the service scope for monthly IP EPBX AMC in Vadodara

Confirm scope includes preventive and corrective maintenance, remote diagnostics, updates, and on-site support. Request SLA details, response times, parts coverage, and downtime penalties during the bid clarification stage to ensure alignment with GMERS expectations.

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