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Indian Army Printer Head & Related Components Tender 2026 India - OEM Authorized Support & Aftersales

Bid Publish Date

07-Oct-2026, 7:29 pm

Bid End Date

17-Oct-2026, 8:00 pm

Progress

Issue07-Oct-2026, 7:29 pm
AwardPending

Tender Overview

The Indian Army (Department Of Military Affairs) invites bids for printer head and related components listed under the broad category including PRINTER HEAD HP SMART, PRINTER HEAD L380/L6460, FUSER ASSY, GRAPHIC CARD, DRUM UNIT M438, and LASER UNIT. The procurement encompasses eight BOQ items, though item-specific quantities are not disclosed, indicating a multi-line supply contract for spare parts and maintenance modules. The tender emphasizes OEM or Authorized Seller requirements for imported products, mandating a registered Indian office for aftersales service. The opportunity targets qualified suppliers capable of supporting India-based operations with warranty and service commitments embedded in the bid. A unique focus is placed on ensuring genuine OEM parts and authorized support, potentially translating to guaranteed compatibility with Indian Army hardware ecosystems and rapid service response.

Key differentiators include strict OEM authorization requirements and the expectation of India-based aftersales support, which narrows bidders to OEM-partnered suppliers with established local presence. Given the lack of explicit start/end dates and exact BOQ quantities, bidders should prepare to demonstrate supply chain reliability, availability of authentic components, and a robust service network to meet the Army’s maintenance and uptime expectations.

Technical Specifications & Requirements

  • Product categories: PRINTER HEADS (HP SMART models, L380), FUSER ASSEMBLY, GRAPHIC CARD, DRUM UNIT M438, LASER UNIT
  • OEM/Authorized Seller requirement: Imported products must have an India-registered OEM or Authorized Seller with aftersales support in India
  • Service capability: Demonstrated local service network, warranty coverage, and parts availability
  • Quality alignment: Use genuine OEM parts to ensure compatibility with Indian Army printers and peripherals
  • BoQ details: 8 items, but exact quantities and unit measures are not disclosed
  • Documentation: Compliance with supplier authenticity and aftersales readiness
  • Evaluation criteria: OEM authorization, local service capacity, and component authenticity
  • Security/compliance: Ensure parts meet Army-grade compatibility and supply chain integrity

Terms, Conditions & Eligibility

  • OEM requirement: Imported products must have an India-based registered office for aftersales support
  • Bid focus: Genuine OEM parts only; Authorized Seller status necessary for imported items
  • Document readiness: Proof of Indian office, OEM authorization, and aftersales network documentation
  • BOQ transparency: Eight items listed; bidders should be prepared to justify compatibility and lead times
  • Security considerations: Compliance with government procurement integrity and traceability
  • Delivery/installation: Not explicitly detailed; bidders should assume standard Army procurement timelines and ensure spare parts availability

Key Specifications

  • Printer head components: HP SMART compatible head assemblies

  • Additional items: FUSER ASSY, GRAPHIC CARD, DRUM UNIT M438, LASER UNIT

  • 8 BOQ items with unspecified quantities; focus on parts authenticity and OEM origin

  • Required aftersales support in India; OEM or Authorized Seller must have registered office

  • Warranty terms and spare-parts availability to be demonstrated

Terms & Conditions

  • OEM authorization and India-based aftersales support required

  • Eight BOQ items with unspecified quantities; bidders must justify compatibility

  • Strict emphasis on genuine OEM parts and authorized resellers

Important Clauses

Payment Terms

Not explicitly stated in data; bidders should expect standard government terms and verify in RFP

Delivery Schedule

Not specified; prepare to align with Army procurement timelines and spare-parts availability

Penalties/Liquidated Damages

Not specified; bidders should anticipate standard LD for late deliveries or non-conformity

Bidder Eligibility

  • Must hold OEM authorization for imported printer head components

  • Must have India-based registered office providing aftersales support

  • Demonstrate capability to supply authentic HP SMART printer parts and related components

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Tender Data

Bid Details

Quantity

15

Category

PRINTER HEAD

Bid Type

Two Packet Bid

Bid Validity

180 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Inspection Required

No

Tech Clarification Time

10 Days

Preference & Exemptions

EMD Required

No

MII Purchase Preference

No

MSE Purchase Preference

Yes

MSE Preference Band

L1+15%

MSE Exemption/Relaxation

No

Startup Exemption/Relaxation

No

Bid Splitting Applied

No

Requirements

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

PRINTER HEAD , PRINTER HEAD HP SMART , PRINTER HEAD L380 , MAINTENANCE BOX L6460 , FUSER ASSY , GRAPHIC CARD , DRUM UNIT M438 , LASER UNIT

Delivery Details

Max Delivery Days

15

Delivery Locations

1

Delivery Cities

FEROZEPUR

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
-FEROZEPURFEROZEPUR--215-

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENTINDIAN ARMY

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Documents 4

GeM-Bidding-9989542.pdf

Main Document

BOQ Document

BOQ

BOQ Document

BOQ

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Authority & Contact

Organization

Indian Army

Office Name

Not disclosed yet

Grievance Contact

[email protected]

Bill of Quantities (BOQ) 8 Items Sign in for GEM prices

#1

PRINTER HEAD

PRINTER HEAD

2 nos Delivery: 10 days
#2

PRINTER HEAD HP SMART

PRINTER HEAD HP SMART

2 nos Delivery: 10 days
#3

PRINTER HEAD L380

PRINTER HEAD L380

2 nos Delivery: 10 days
#4

MAINTENANCE BOX L6460

MAINTENANCE BOX L6460

1 nos Delivery: 10 days
#5

FUSER ASSY

FUSER ASSY

5 nos Delivery: 10 days
#6

GRAPHIC CARD

GRAPHIC CARD

1 nos Delivery: 10 days
#7

DRUM UNIT M438

DRUM UNIT M438

1 nos Delivery: 10 days
#8

LASER UNIT

LASER UNIT

1 nos Delivery: 10 days
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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

OEM authorization documents showing authorized seller status

4

Proof of India-based registered office for aftersales support

5

Experience certificates demonstrating prior supply of printer heads or related components

6

Financial statements or turnover evidence

7

Technical bid documents indicating OEM parts authenticity and warranty terms

8

Any existing maintenance/service agreements with Indian clients

Frequently Asked Questions

How to bid for the Indian Army printer head components tender 2026 India

Bidders must submit OEM authorization and proof of an India-based aftersales office. Include GST, PAN, financial statements, and experience in supplying printer heads or related parts. Ensure authenticity of HP SMART compatible components and demonstrate local service capabilities for maintenance and quick replacement.

What documents are required for the printer head procurement bid in India

Required documents include GST certificate, PAN, OEM authorization, proof of India's registered office for aftersales, experience certificates, financial statements, and technical bid detailing parts authenticity, warranty terms, and service network readiness for HP-related heads and fuser assemblies.

What are the technical specifications for HP SMART printer heads in this tender

The tender specifies HP SMART printer head components along with FUSER ASSY, DRUM UNIT M438, GRAPHIC CARD, and LASER UNIT. Exact model compatibility is with HP head assemblies; bidders must provide OEM-part verification and ensure all parts are genuine and serviceable within India.

What is the EMD or security requirement for this government tender

EMD details are not disclosed in the data provided. Bidders should monitor the official RFP for exact EMD amount, acceptable payment mode, and submission deadlines. Ensure ready funds or bank guarantees aligned with government tender norms.

What is the delivery expectation for printer head components in this bid

Delivery timelines are not stated; bidders should assume standard Army procurement schedules and confirm lead times for HP SMART head assemblies, fuser units, and related parts. Propose staged delivery or buffer stock to mitigate supply disruptions.

How to prove eligibility for OEM-authorized printer parts in India

Submit OEM authorization letters, proof of India-based service office, and aftersales capability documents. Include prior supply evidence for HP printer parts, service SLAs, warranty coverage details, and a robust supply chain plan ensuring authenticity and timely replacements.

What standards and warranties are required for printer head components

Suppliers must provide genuine OEM parts with India-based aftersales support. Warranty terms should cover head assemblies, fuser units, and drums; specify the warranty period, parts availability, and service response times to guarantee Army operational uptime.

Which organization is issuing the tender for printer head parts in India

The tender is issued by the Indian Army under the Department Of Military Affairs. Bidders should align with government procurement processes, comply with OEM requirements, and ensure availability of authentic HP components and local service capabilities.

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