Custom Bid for Services - Carrying out certain major miscellaneous repair works on SMEs in SME OH
Nlc India Limited
CUDDALORE, TAMIL NADU
Posted:
7 April 2025
Closed:
28 April 2025
GEM
GEM
Indian Navy Repair of Miscellaneous Items Tender 2025 - Custom Bid for Services - India
Progress
Issue28-Oct-2025, 6:05 pm
Technical11-Jul-2025, 3:46 am
Financial
AwardCompleted
Quantity
1
Bid Type
Two Packet Bid
Categories
3
Tender Overview
The Indian Navy, Department of Military Affairs, seeks a Custom Bid for Services for the REPAIR OF MISCELLANEOUS ITEMS. Estimated value is ₹49,000.00 with no BOQ items listed. The procurement location is not specified. The tender emphasizes service and support capabilities, including a dedicated service helpline and an escalation matrix, plus the need for a local service provider office in the state of the consignee. This mix of requirements suggests small-scale repair services across various items, with emphasis on post-sale support and geographic proximity to the consignee. The absence of a defined PO scope increases the importance of bidder clarity on service coverage and response commitments.
Technical Specifications & Requirements
- Organization: Indian Navy (Department of Military Affairs) seeks repair services under a custom bid for miscellaneous items.
- Estimated Value: ₹49,000.00. No BOQ items are available.
- Key Requirements: dedicated/ toll-free service support numbers; an escalation matrix for service support; an office of the service provider located in the state of the consignee (with documentary evidence).
- BoQ/Scope: No items listed in the BOQ; bidders should anticipate repair work across varied miscellaneous items with emphasis on after-sales service.
- Compliance Notes: bidders must demonstrate financial stability and non-liquidation status; provide undertaking to that effect.
- Delivery/Support: emphasis on service responsiveness and local presence to facilitate repairs and support.
Terms, Conditions & Eligibility
- Bidder financial standing: must not be under liquidation, receivership, or bankruptcy; upload undertaking.
- Service & Support: provide a dedicated toll-free number and an escalation matrix for service support.
- Local presence: service provider office located in the consignee’s state; provide documentary evidence.
- ATC/ATC related: reference to an uploaded ATC document; terms indicate specialized bidder conditions.
- There is no explicit EMD value stated in the available data; bidders should verify exact EMD requirements during bid submission.
- Overall emphasis on post-sale support, geographic proximity, and robust escalation pathways to ensure rapid repair responses.
Key Specifications
-
Repair of miscellaneous items under Indian Navy contract
-
Estimated value: ₹49,000.00
-
Dedicated toll-free service support required
-
Escalation matrix with direct phone numbers required
-
Local service provider office in consignee state with documentary evidence
Terms & Conditions
-
EMD details not disclosed in tender data; verify during bid submission
-
Dedicated toll-free service support required by bidder or OEM
-
Escalation matrix with direct telephone contacts for service issues
-
Office of service provider must be located in consignee state with documentary evidence
-
Financial integrity: bidder must not be under liquidation or bankruptcy
Important Clauses
Payment Terms
Not specified in data; verify in official bid documents during submission
Delivery Schedule
Post-repair support and response commitments to be clarified; no fixed delivery window provided
Penalties/Liquidated Damages
No LD information available in data; bidders should consult tender ATC for specifics
Bidder Eligibility
-
Not under liquidation, court receivership, or bankruptcy at bid time
-
Demonstrate financial stability with supporting documents
-
Capability to provide dedicated toll-free service and escalation matrix
-
Office of service provider located within consignee state (with documentary evidence)
Documents 8
GeM-Bidding-8521743.pdf
Main Document
Scope Of Work Document
SCOPE_OF_WORK
Other Documents
OTHER
Payment Terms & Condition
PAYMENT
Other Documents
OTHER
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Tender Results
Loading results...
Required Documents
1
GST registration certificate
2
Permanent Account Number (PAN) card
3
Experience certificates (repair of miscellaneous items)
4
Financial statements for the last 2-3 years
5
Demonstration of non-liquidation (undertaking)
6
Evidence of dedicated toll-free service line
7
Escalation matrix for service support
8
Documentary evidence of local service provider office in consignee state
9
OEM authorizations (if applicable)
10
ATC document referenced in tender terms
Technical Results
| S.No | Seller | Date | Status |
|---|---|---|---|
| 1 | ADONAI TRADERS Under PMA | 07-11-2025 03:46:44 | Qualified |
| 2 | Alpha Omega Enterprises Under PMA | 06-11-2025 22:55:38 | Qualified |
| 3 | Rashi Enterprises Under PMA | 07-11-2025 02:40:03 | Qualified |
Financial Results
| Rank | Seller | Price | Item |
|---|---|---|---|
| L1 | Alpha Omega Enterprises( MSE Social Category:General ) Under PMA | ₹49,000 | Item Categories : Custom Bid for Services - REPAIR OF MISCELLANEOUS ITEMS |
| L2 | Rashi Enterprises( MSE Social Category:General ) Under PMA | ₹49,999 | Item Categories : Custom Bid for Services - REPAIR OF MISCELLANEOUS ITEMS |
| L3 | ADONAI TRADERS( MSE Social Category:General ) Under PMA | ₹55,000 | Item Categories : Custom Bid for Services - REPAIR OF MISCELLANEOUS ITEMS |
Frequently Asked Questions
Key insights about GOA tender market
What documents are required for the Indian Navy repair services tender in 2025?
Bidders should prepare undertaking that confirms they are not under liquidation and provide financial stability documents. Include evidence of a dedicated toll-free service line, an escalation matrix, and documentary proof of a local service provider office in the consignee state. Check ATC for any OEM authorizations.
How to prove eligibility for the Indian Navy repair of miscellaneous items bid in 2025?
Submit a non-liquidation certificate, financial statements, and an undertaking. Provide contact details for the service support helpline, a documented escalation matrix, and proof of a local service office in the consignee state to meet eligibility requirements.
What are the technical requirements for service repair bids with no BOQ in 2025?
Even with no BOQ, bidders must demonstrate repair capability, post-sale support structure, and geographic proximity. Include a detailed plan for handling varied miscellaneous items and a clear escalation workflow to ensure rapid turnaround times.
When is the bid submission deadline for the Indian Navy repair tender 2025?
Exact submission dates are not provided in the data. Bidders must consult the official bid notice or ATC document for precise submission timelines and any pre-bid meeting schedules.
What are the EMD requirements for the Indian Navy repair services tender 2025?
The tender data does not specify an EMD amount. Bidders should verify EMD guidelines in the official tender documents or ATC to ensure compliance and prepare the necessary payment instrument.
What constitutes the escalation matrix for service support in this tender?
An escalation matrix should include direct telephone lines, alternate contacts, and response time commitments for repair issues. The bidder must provide this matrix to satisfy the seller’s service expectations and ensure prompt resolution.
What is required to prove local service presence in the consignee state?
Provide documentary evidence of a service office or registered presence in the consignee state, including address, contact person, and operating hours. This demonstrates readiness for on-site repairs and timely support.
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Documents 8
GeM-Bidding-8521743.pdf
Main Document
Scope Of Work Document
SCOPE_OF_WORK
Other Documents
OTHER
Payment Terms & Condition
PAYMENT
Other Documents
OTHER
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS