Indian Army Maintenance & Repair Services Tender for Printers, UPS, All-in-One PC – Department of Military Affairs, 2026
Bid Publish Date
07-Jan-2026, 11:44 am
Bid End Date
17-Jan-2026, 12:00 pm
Value
₹30,000
Location
Progress
Quantity
18
Category
Maintenance and Repair of EPSON Printer
Bid Type
Two Packet Bid
Key Highlights
- • Brand/ OEM maintenance focus: EPSON, Canon, Xerox MFD drum accessories, UPS, All-in-One PC RDP
- • Quantity variation up to 25% during and after award
- • Delivery period extensions calculated with a defined formula and minimum 30 days
- • No explicit EMD amount provided; bidders should prepare standard bid security
- • 5-item BOQ with no unit quantities; emphasis on service capability and speed
- • Military procurement; compliance with purchaser option clauses and delivery terms
Categories
6
Tender Overview
The opportunity is issued by the Indian Army under the Department of Military Affairs for maintenance and repair services of several IT peripherals, including EPSON printers, Canon printer models, Xerox drum accessories for MFDs, UPS systems, and All-in-One PC RDP. Estimated contract value is around ₹30,000, with a flexible quantity clause allowing up to 25% increase/decrease at contracted rates. Delivery timelines align with the original delivery period, with extensions calculated from the extended quantity. This bid requires bidders to demonstrate capability in multi-vendor printer and UPS maintenance, with emphasis on service responsiveness and uniform repair standards across brands. A unique feature is the option to adjust quantities during the contract term, subject to minimum delivery intervals and extended period calculations. The tender emphasizes practical maintenance proficiency over high-volume commitments and is localized to government procurement for military infrastructure support.
Technical Specifications & Requirements
- Product/Service category: Maintenance and repair services for EPSON printers, Canon printers, Xerox drum accessories for MFDs, UPS, and All-in-One PC RDP.
- Estimated value: ₹30,000.
- Delivery terms: Delivery period as per original order; additional time calculated as (additional quantity ÷ original quantity) × original delivery period, minimum 30 days; extension up to the original delivery period.
- Standards/Compliance: Not explicitly specified; bidders should demonstrate repair competency across listed brands and devices.
- BOQ details: 5 items listed with no quantitative data; focus on service capability and brand-specific repair experience.
- EMD not specified; emphasize readiness to submit standard bid security per organization practice.
Terms, Conditions & Eligibility
- Quantity variation: Up to 25% increase/decrease at contract time and during currency.
- Delivery timeline: Original delivery period; extended time rules apply as described above.
- Bid compliance: Bidders must adhere to option clause and demonstrate capability for cross-brand maintenance.
- Documents: Submit standard procurement documents (GST, PAN, experience, OEM authorizations) per terms; specific EMD details not provided.
- Experience/Capabilities: Demonstrated ability to service EPSON, Canon, Xerox MFDs, UPS, and All-in-One PCs; no formal turnover threshold stated.
- Penalties/LD: Not specified in detail; ensure readiness for contract-based remedies as per buyer terms.
Key Specifications
-
Service scope: maintenance and repair of EPSON printers, Canon printers, Xerox MFD drum accessories, UPS, All-in-One PC RDP
-
Estimated contract value: ₹30,000
-
Delivery extension formula: (additional quantity ÷ original quantity) × original delivery period with minimum 30 days
-
Brand-specific repair capability across multiple vendors; no single-vendor restriction
-
5-item BOQ with no explicit quantities; emphasis on vendor capability and response time
Terms & Conditions
-
Quantity variation allowed up to 25% at contract award and during currency
-
Delivery period extensions follow a defined calculation with a 30-day minimum
-
Submit standard bid documents: GST, PAN, experience, financials, OEM authorizations
Important Clauses
Payment Terms
No explicit payment terms provided; bidders should anticipate standard government payment upon completion and acceptance per contract norms.
Delivery Schedule
Delivery period starts from the last date of the original delivery order; extensions may be applied for increased quantity with calculation formula.
Penalties/Liquidated Damages
Penalties not detailed; bidders should plan for contractually defined remedies per Department of Military Affairs guidelines.
Bidder Eligibility
-
Experience in maintenance and repair of printers (EPSON, Canon) and MFD drum accessories
-
Capability to service UPS systems and All-in-One PCs (RDP)
-
Compliance with government procurement bid terms and option clause
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
Maintenance and Repair of EPSON Printer , Repair of Cannon Printer Model 6230dn , Repair and replacement of Drum Accessories MFD Xerox , Repair and Maintenance of UPS , Repair All in One PC RDP
Authority Records
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Documents 4
GeM-Bidding-8806521.pdf
Main Document
BOQ Document
BOQ
BOQ Document
BOQ
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Bill of Quantities (BOQ)
5 Items Sign in to view GEM price trends Sign in for GEM prices
Maintenance and Repair of EPSON Printer
Maintenance and Repair of EPSON Printer
Repair of Cannon Printer Model 6230dn
Repair of Cannon Printer Model 6230dn
Repair and replacement of Drum Accessories MFD Xerox
Repair and replacement of Drum Accessories MFD Xerox
Repair and Maintenance of UPS
Repair and Maintenance of UPS
Repair All in One PC RDP
Repair All in One PC RDP
| Item # | Title | Description | Quantity | Unit | Consignee | Delivery (Days) | Price Trends |
|---|---|---|---|---|---|---|---|
| 1 | Maintenance and Repair of EPSON Printer | Maintenance and Repair of EPSON Printer | 2 | job | sbhanusingh | 15 | |
| 2 | Repair of Cannon Printer Model 6230dn | Repair of Cannon Printer Model 6230dn | 4 | job | sbhanusingh | 15 | |
| 3 | Repair and replacement of Drum Accessories MFD Xerox | Repair and replacement of Drum Accessories MFD Xerox | 1 | job | sbhanusingh | 15 | |
| 4 | Repair and Maintenance of UPS | Repair and Maintenance of UPS | 10 | job | sbhanusingh | 15 | |
| 5 | Repair All in One PC RDP | Repair All in One PC RDP | 1 | job | sbhanusingh | 15 |
Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar maintenance work
Financial statements or bank statements demonstrating liquidity
EMD/Security deposit documentation (as per standard bid practice)
Technical bid documents detailing service capabilities and brand experience
OEM authorizations or authorized service provider letters for EPSON, Canon, Xerox, UPS, and All-in-One PC hardware
Technical Results
| S.No | Seller | Item | Date | Status |
|---|---|---|---|---|
| 1 | MAFCART PRIVATE LIMITED Under PMA | - | 15-01-2026 19:56:54 | |
| 2 | SATTI ENTERPRISES Under PMA | - | 15-01-2026 18:31:35 | |
| 3 | Zero four Rajdhani services Under PMA | - | 16-01-2026 13:46:33 |
Financial Results
| Rank | Seller | Price | Item |
|---|---|---|---|
| L1 | Zero four Rajdhani services(MSE)( MSE Social Category:SC ) Under PMA | Item Categories : Maintenance and Repair of EPSON Printer,Repair of Cannon Printer Model 6230dn,Repair and replacemen | |
| L2 | MAFCART PRIVATE LIMITED Under PMA | Item Categories : Maintenance and Repair of EPSON Printer,Repair of Cannon Printer Model 6230dn,Repair and replacemen | |
| L3 | SATTI ENTERPRISES (MSE)( MSE Social Category:SC ) Under PMA | Item Categories : Maintenance and Repair of EPSON Printer,Repair of Cannon Printer Model 6230dn,Repair and replacemen |
Frequently Asked Questions
Key insights about CHHATTISGARH tender market
How to bid for Indian Army printer maintenance tender 2026?
Bidders must submit GST, PAN, experience certificates, financial statements, EMD documents, technical bid, and OEM authorizations. The contract allows up to 25% quantity variation and requires capability across EPSON, Canon, Xerox MFDs, UPS, and All-in-One PCs. Ensure adherence to delivery formula and option clause.
What documents are required for the printer repair tender in India Army?
Required documents include GST registration, PAN card, experience certificates for similar repairs, financial statements showing liquidity, EMD security deposit, technical bid detailing capability, and OEM authorizations for EPSON, Canon, Xerox, UPS, and All-in-One PC devices.
What are the technical scope and brands covered in the Army maintenance bid?
Scope covers maintenance and repair of EPSON printers, Canon printers, Xerox MFD drum accessories, UPS units, and All-in-One PC RDP systems. No single-brand constraint; demonstrate cross-brand service capability and timely response across all listed devices.
When is the delivery extension applicable for additional quantities?
Delivery extension applies when quantity increases beyond original order. Time is calculated as (additional quantity ÷ original quantity) × original delivery period, with a minimum extension of 30 days, and can extend up to the original delivery period.
What are the EMD requirements for the Army tender?
EMD details are not explicitly stated in the tender summary; bidders should prepare standard bid security as per government procurement norms and ensure readiness to submit during bid submission.
Which brands must bidders demonstrate repair capability for?
Bidders must demonstrate repair capability for EPSON printers, Canon printers, Xerox MFD drum accessories, UPS systems, and All-in-One PC RDP solutions, with OEM authorizations where applicable.
What payment terms apply to this maintenance contract?
Explicit payment terms are not provided; bidders should assume standard government terms: payment on completion and acceptance, subject to contractually defined milestones and delivery confirmation per Department of Military Affairs procedures.
How to verify eligibility for the Army maintenance tender in 2026?
Verify eligibility by providing gear-specific maintenance experience, GST and PAN validation, financial solvency evidence, OEM authorizations, and compliance with quantity variation and delivery clause negotiated by the Indian Army's procurement terms.
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Documents 4
GeM-Bidding-8806521.pdf
Main Document
BOQ Document
BOQ
BOQ Document
BOQ
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS