Annual Maintenance Service - Desktops, Laptops and Peripherals - Selection of Service Provider for
Indian Telephone Industries Limited (iti)
KOLKATA, WEST BENGAL
Posted:
11 April 2025
Closed:
2 May 2025
GEM
GEM
Supreme Court of India CAMC for Information Kiosks Central Delhi 2026 - On-Call Engineer Services & 50% Scope Clause
Bid Publish Date
08-Jul-2026, 10:30 am
Bid End Date
28-Jul-2026, 3:00 pm
Value
₹2,22,550
Location
Progress
Issue08-Jul-2026, 10:30 am
AwardPending
Quantity
15
Bid Type
Two Packet Bid
Key Highlights
- • Organization requires CAMC for information kiosks at Central Delhi with on-call engineers
- • 50% quantity/duration variation allowed pre- and post-award
- • Estimated contract value ₹222,550; no BOQ items listed
- • No EMD amount specified; bidders should verify exact requirement
- • ATC terms exist; refer to uploaded Buyer ATC document
- • No explicit technical standards or kiosk specifications provided
Categories
5
Tender Overview
Supreme Court of India invites bids for a Comprehensive Annual Maintenance Contract (CAMC) covering three types of information kiosks with on-call engineer services at Central Delhi, 110002. Estimated value is ₹222,550. The contract scope focuses on ongoing maintenance for information kiosks, with no BOQ items reported. A bid-variation clause allows the buyer to adjust contract quantity or duration by up to 50%, even after contract issuance, under specified conditions. This procurement targets reliable AMC support and rapid on-site engineering for kiosk functionality.
Technical Specifications & Requirements
- Service scope: CAMC for three types of information kiosks with on-call engineer support.
- Location: Central Delhi, Delhi 110002.
- Estimated value: ₹222,550.
- BOQ status: No items listed in the BOQ; no explicit technical specs provided.
- Variation clause: Buyer may increase/decrease contract quantity or duration by up to 50%; post-award adjustments require provider consent.
- Delivery/response: On-call engineer availability implied; no delivery milestones stated.
- Standards/Compliance: Not specified in tender data; bidders should assume standard AMC practices and on-site SLA expectations.
Terms, Conditions & Eligibility
- EMD: Not specified in the data provided.
- Quantity/duration variation: Allowance up to 50% at issue and post-issuance.
- Payment terms: Not detailed in the tender; bidders should seek clarification.
- Documents: Submit GST registration, PAN, experience certificates, financial statements, EMD documents, technical bid, OEM authorizations as applicable.
- Warranty/SLAs: Not explicitly defined; bidders should propose standard AMC SLA and response times.
- ATC/ATD: Buyer-added ATC terms exist; ensure compliance with any additional uploaded ATC document.
- Eligibility: No explicit years of experience or turnover stated; bidders should prepare to demonstrate capability for kiosk AMC and on-call engineering.
Key Specifications
-
Three types of information kiosks
-
Comprehensive Annual Maintenance Contract (CAMC) with on-call engineer services
-
Estimated value: ₹222,550
-
No BOQ items or explicit technical specifications available
-
50% contract quantity/duration variation allowed
Terms & Conditions
-
EMD amount not specified in tender data; confirm at bid submission
-
Variation clause permits up to 50% changes in quantity or duration
-
ATC terms are bidder-specific via uploaded documents; comply with Buyer ATC
Important Clauses
Payment Terms
Payment terms are not detailed in the provided tender data; bidders should obtain the exact terms from the buyer ATC and subsequent contract.
Delivery Schedule
On-call engineer service; no explicit milestones or response times specified in the tender data.
Penalties/Liquidated Damages
Not specified in the tender; verify any SLA-based penalties in the final contract or ATC.
Bidder Eligibility
-
Demonstrated capability to perform CAMC for kiosks or similar information systems
-
Compliance with GST, PAN, and statutory requirements
-
Ability to provide on-call engineer services and rapid response
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Annual Maintenance Service - Desktops, Laptops and Peripherals - AWARDING COMPREHENSIVE ANNUAL MAINTENANCE CONTRACT (CAMC) FOR THREE TYPES OF INFORMATION KIOSKS WITH ON-CALL ENGINEER SERVICES; customised kiosk
Authority Records
AUTONOMOUS BODYSUPREME COURT OF INDIA
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Documents 4
GeM-Bidding-9555984.pdf
Main Document
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Historical Data
Required Documents
1
GST registration certificate
2
Permanent Account Number (PAN) card
3
Experience certificates of similar CAMC for kiosks or information systems
4
Financial statements for the last 2-3 years
5
EMD submission proof (if required by buyer ATC)
6
Technical bid documents demonstrating AMC capability and on-call engineer readiness
7
OEM authorizations or manufacturer-backed service capability (as applicable)
Frequently Asked Questions
Key insights about DELHI tender market
How to bid for CAMC information kiosks tender in Central Delhi 2026?
Bidders must submit GST registration, PAN, experience certificates, financial statements, and technical bid along with OEM authorizations if applicable. The tender allows up to 50% variation in quantity or duration after award; clarify EMD and ATC terms from the uploaded documents.
What documents are required for information kiosk CAMC in Delhi?
Required documents include GST certificate, PAN card, experience certificates of CAMC for kiosks or similar IT hardware, financial statements for recent years, EMD proof if applicable, and OEM authorizations demonstrating service capability for on-call engineering.
What are the key terms for variation in contract quantity in this tender?
The buyer may increase or decrease contract quantity or duration up to 50% at the time of issue and post-award, with the service provider’s consent for scope expansion under lumpsum-based contracts.
What is the estimated contract value for the kiosk AMC in Delhi?
The estimated value is ₹222,550 for CAMC covering three types of information kiosks, with no BOQ items listed in the tender data.
What on-site support is expected in the Delhi kiosk CAMC tender?
The contract requires on-call engineer services for information kiosks; bidders should demonstrate response time, on-site visit SLAs, and parts replacement capabilities as part of their technical bid.
Are there any mandatory standards or certifications for this tender?
Tender data does not specify standards; bidders should provide standard IT service certifications where applicable and await confirmation from the ATC or contract terms.
When will the procurement for Supreme Court of India kiosks be finalized?
No specific dates are provided in the tender data. Bidders should monitor the tender portal for ATC updates and final award timelines after submission and clarifications.
What is required to prove eligibility for on-call kiosk maintenance in Delhi?
Prove capability through prior CAMC experience for kiosks or IT hardware, provide financial stability, and supply OEM authorizations or service agreements confirming on-site support readiness.
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Documents 4
GeM-Bidding-9555984.pdf
Main Document
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS