Printing And Stationery Department Government Of Uttar Pradesh Repair & Overhauling Service for Paper Shredding Machines in Lucknow UP 2026
Bid Publish Date
29-Sep-2026, 4:06 pm
Bid End Date
09-Oct-2026, 5:00 pm
Location
Progress
Key Highlights
- • Dedicated toll-free service support requirement with escalation matrix
- • 25% contract quantity/duration adjustment option (pre/post contract issuance)
- • On-site/off-site repair scope for Paper Shredding Machines and Dominant Printing machine no 2
- • Service provider premises model indicated; potential location-based service delivery
- • Financial standing safeguard: bidder must certify not in liquidation or bankruptcy
- • No explicit BOQ or estimated value; readiness to align with buyer terms
- • Clear compliance obligations for service continuity and rapid response
- • Lucknow, Uttar Pradesh locality focus; adherence to buyer-added terms
Tender Overview
The Printing And Stationery Department Government Of Uttar Pradesh, under the Infrastructure And Industrial Development Department, invites bids for Repair and Overhauling Service of Paper Shredding Machines and electronic repair for Dominant Printing machine no 2 at the bidder’s premises in Lucknow, Uttar Pradesh. While BOQ items are not listed, the scope centers on on-site and off-site repair/overhaul, with service support obligations and possible contract quantity adjustments per terms. The tender emphasizes dedicated service support channels and an escalation matrix, indicating a service-oriented procurement with maintenance capabilities as a differentiator. This procurement requires bidders to demonstrate technical capability, service reach, and adherence to the buyer-added terms, with a focus on reliability and responsiveness in the Lucknow locality.
Technical Specifications & Requirements
- Product category: Repair and Overhauling Service for Paper Shredding Machines; Electronic repair for Dominant Printing machine no 2
- Location: Lucknow, Uttar Pradesh (226001) with service at Printer/Stationery premises per term
- Requirements include: dedicated toll-free service support, clear escalation matrix, and service continuity commitments
- No BOQ quantities; no explicit performance metrics listed in available data
- Emphasis on contractual flexibility via Option Clause up to 25% quantity/duration adjustment; lumpsum scope can be increased with service provider consent
- Implicit need for compliance with standard service norms and timely response times as per buyer terms
Terms, Conditions & Eligibility
- 25% option clause for quantity/duration adjustment at contract issue and post-issuance
- Bidder must provide undertaking of financial soundness (not under liquidation or bankruptcy)
- Dedicated toll-free service number and an escalation matrix for service support required
- No specified EMD/estimated value disclosed in available data; ensure readiness to submit as per terms
- All terms are subject to printing department’s clearance and written amendments during contract issuance
Key Specifications
-
Product/service names: Repair and Overhauling Service for Paper Shredding Machines; Electronic repair for Dominant Printing machine no 2
-
Quantities: Not specified in BOQ; potential flexible scope per 25% option clause
-
Est. value/EMD: Not disclosed in available data; bidders should prepare as per tender terms
-
Category: Service/maintenance in printing and shredding equipment
-
Delivery/installation: Service at bidder premises or department premises per terms; escalation for service support
Terms & Conditions
-
Option Clause allows ±25% variation in quantity or duration at contract issue and post-issuance
-
Bidder must provide financial standing certificate indicating no liquidation or bankruptcy
-
Dedicated toll-free service line and escalation matrix required for ongoing support
Important Clauses
Payment Terms
Not specified in available data; bidders should verify during bidding and rely on department terms
Delivery Schedule
Not specified in available data; contract may include service delivery milestones per terms
Penalties/Liquidated Damages
Not specified in available data; verify penalties or LD provisions during final contract
Bidder Eligibility
-
Not under liquidation or bankruptcy; provide undertaking
-
Demonstrated capability in repairing paper shredding and printing equipment
-
Ability to provide dedicated toll-free service and escalation matrix
Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
60 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Requirements
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Repair and Overhauling Service - Paper Shredding Machines (DFM); Electronic repair of Dominant Printing machine no 2 as per term and condition; Yes; Service Provider Premises
Delivery Details
Delivery Locations
1
Delivery Cities
Lucknow
Delivery Pincodes
226004
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Dharmendra Kumar | 226004,Government Press Aishbagh Mill Road Lucknow | Lucknow | Uttar Pradesh | 226004 | 1 | - | - |
Authority Records
BID & GeM Expert Consultancy
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
Free consultation · 24h response
Documents 6
GeM-Bidding-9963653.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
🤖 AI-Powered Bidder Prediction
Discover companies most likely to bid on this tender
Required Documents
GST registration certificate
PAN card details
Undertaking of non-liquidation/bankruptcy status
Dedicated service contact details (toll-free number, escalation matrix)
Technical capability documentation demonstrating shredding machine repair experience
Any OEM authorizations or service certifications related to paper shredding equipment
Previous project experience certificates related to printing/electronics repair
Financial statements or solvency proof as required by terms
Frequently Asked Questions
Key insights about UTTAR PRADESH tender market
How to bid for paper shredding machine repair tender in Lucknow?
Bidders must submit GST, PAN, and an undertaking of financial stability, along with technical capability for shredding and printing equipment repair. Include dedicated toll-free service details and an escalation matrix. Ensure compliance with the 25% option clause and provide any OEM authorizations as applicable.
What documents are required for Uttar Pradesh shredding machine maintenance tender?
Submit GST registration, PAN, financial statements, experience certificates in similar repairs, and an undertaking not in liquidation. Include service contact details, escalation matrix, and any OEM authorizations for the Dominant Printing machine no 2 repairs.
What standards or certifications are required for UP repair services?
The tender data emphasizes service capability and escalation procedures rather than specified standards. Ensure strong service commitment, installation of a dedicated support line, and evidence of prior maintenance of shredding and printing equipment; OEM certifications may strengthen eligibility.
When is the delivery/completion expected for repairs in Lucknow tender?
Specific delivery milestones are not listed. Bidders should prepare to align with department terms, with potential service delivery timelines negotiated at contract issuance and subject to the 25% option clause for scope adjustments.
What is the EMD or financial security for this UP tender?
EMD details are not disclosed in the available data. Bidders must be prepared to provide standard security as per department terms and ensure financial standing documentation accompanies the bid.
How to ensure eligibility for Dominant Printing machine repair in UP?
Showcase prior experience repairing paper shredders and Dominant Printing equipment, provide OEM authorizations if available, and present a robust service support plan with toll-free number and escalation contacts.
What is the role of the 25% option clause in this tender?
The buyer may increase or decrease contract quantity or duration by up to 25% at contract issue, and afterwards, only up to 25% adjustment. For lumpsum contracts, scope and value may increase with consent of the service provider.
What information will bidders need for service support escalation?
Provide a complete escalation matrix with telephone numbers, email contacts, and response time commitments. This must be ready for quick access during service disruptions and align with the department's service support expectations.