Indian Army HAMAM 1000 LTR Hybrid Heating System Tender 2026 India IS0 9001 BIS Service Centres
Bid Publish Date
17-Aug-2026, 1:35 pm
Bid End Date
31-Aug-2026, 2:00 pm
Location
Progress
Key Highlights
- • Mandatory ISO 9001 certification for bidder or OEM
- • BIS licensing, type test certificates and other prescribed documents required
- • Material Test Certificate to accompany supply and be lab-tested by buyer
- • Functional Service Centre required in each consignee state (30 days to establish if absent)
- • Dedicated toll-free service line and escalation matrix for service support
- • Option clause allowing ±50% quantity variation and corresponding delivery-time adjustments
Tender Overview
Indian Army invites bids for a HAMAM 1000 LTR HYBRID WITH ELECTRIC AND KEROSENE HEATING SYSTEM. The procurement scope includes a single model family with a 1000 LTR capacity and hybrid heating capability. Estimated value and duration are not disclosed; however, the buyer reserves a 50% quantity variance during contract award and extended periods as per option clause. Key differentiators include mandatory ISO 9001 certification for bidders or OEMs, and the requirement for a Material Test Certificate to accompany supply. A functional service network within each consignee state is mandatory, with establishment time capped at 30 days post-award. The tender emphasizes strict certification uploads and a robust service/escalation structure to support carry-in or on-site warranties. This is a high-consequence equipment bid requiring rigorous pre-qualification checks.
Technical Specifications & Requirements
- Standards: ISO 9001 certification (bidders or OEMs); BIS licences and type test certificates as prescribed in product specification.
- Documentation: Upload Material Test Certificate with supply; include BIS licence, type test certificates, and other prescribed certificates.
- Quality & Acceptance: Material to be tested in buyer’s lab; lab results govern acceptance.
- Service & Support: Functional service centre in each consignee state (30 days post-award if not existing); dedicated toll-free service line; complete escalation matrix.
- Warranty/Support: Carry-in or on-site warranty considerations; ensure adequate technical personnel for service.
- Delivery/Installation: Not explicitly specified; standard delivery clauses apply via option terms.
Terms, Conditions & Eligibility
- EMD/Deposits: Specific EMD amount not disclosed in the data; bidders must adhere to format and submission requirements.
- Documents: PAN, GSTIN, cancelled cheque, EFT mandate; ISO 9001 compliance; material/test certificates; OEM authorizations as applicable.
- Delivery & Payment: Delivery period shall align with contract terms; payment terms not explicitly stated in the provided data.
- Clause Highlights: Option to increase/decrease quantity up to 50%; extended delivery time formula; compliance with added time rules.
- Warranty & Penalties: Service personnel deployment; penalties/LD terms not detailed in the data.
Key Specifications
-
Product: HAMAM 1000 LTR HYBRID WITH ELECTRIC AND KEROSENE HEATING SYSTEM
-
Capacity: 1000 LTR
-
Standards: ISO 9001; BIS licences; IS/ IEC tests as prescribed
-
Documentation: Material Test Certificate with supply
-
Service: Functional service centre in each consignee state; toll-free service line; escalation matrix
-
Warranty/Support: Adequate technical service personnel for carry-in or on-site warranty
Terms & Conditions
-
Quantity may be increased or decreased by up to 50% during contract and currency
-
Mandatory documentation: PAN, GST, cancelled cheque, EFT mandate, ISO 9001, BIS and MTC
-
Delivery timing follows option clause rules; extended time calculation provided
Important Clauses
Payment Terms
Payment terms are not explicitly stated in the data; suppliers must comply with standard government procurement payment practices and provide all required financial documents.
Delivery Schedule
Delivery period begins from the last date of original delivery order; extension rules apply if option clause is exercised, with a minimum 30 days.
Penalties/Liquidated Damages
Specific LD or penalty terms are not detailed; contract will include standard performance-bond or LD clauses per governing procurement rules.
Bidder Eligibility
-
Proof of ISO 9001 certification for bidder or OEM
-
BIS licence and type test certificates as per product specification
-
Functional service centre presence or commitment to establish within 30 days of award
Tender Data
Bid Details
Quantity
6
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Purchase Preference
No
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
1
OEM Avg. Turnover
11
Past Performance
50 %
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
HAMAM, 1000 LTR HYBRID WITH ELECTRIC AND KEROSENE HEATING SYSTEM
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
12
Pre-Bid & Qualification
Pre-Bid Date
21-08-2026 10:00:00
Pre-Bid Venue
256 TRANSIT CAMP OLD AIR FIELD SRINAGAR JAMMU AND KASHMIR 190007
Delivery Details
Max Delivery Days
15
Delivery Locations
1
Delivery Cities
Budgam
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | Budgam | Budgam | - | - | 6 | 15 | - |
Authority Records
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Documents 9
GeM-Bidding-9761650.pdf
Main Document
Technical Specification/Buyer Specification Document
TECHNICAL
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
1
Required Documents
PAN card copy
GSTIN copy
Cancelled cheque copy
EFT mandate copy certified by bank
ISO 9001 certificate (bidder or OEM)
BIS licence and type test certificates
Material Test Certificate to accompany supply
OEM authorisation (if applicable)
Evidence of functional service centre in each consignee state or plan to establish within 30 days of award
Frequently Asked Questions
Key insights about JAMMU AND KASHMIR tender market
How to bid for Indian Army HAMAM 1000 LTR hybrid heating system?
To bid, ensure ISO 9001 certification, BIS licences, and type test certificates are uploaded. Provide PAN, GST, cancelled cheque, EFT mandate, and Material Test Certificate with the bid. Establish a functional service centre in each consignee state or plan within 30 days of award. Follow option clause rules for quantities.
What documents are required for the HAMAM tender in India Army?
Submit PAN, GSTIN, cancelled cheque, EFT mandate, ISO 9001 certificate (bidder or OEM), BIS licence, type test certificate, and Material Test Certificate with the supply. Provide OEM authorisation if applicable and evidence of a service centre in each state or a plan to establish within 30 days.
What standards must be met for the Army heating system procurement?
Bidders must have ISO 9001 certification; products require BIS licences and type test certificates as per product specification. A Material Test Certificate must accompany delivery, and buyer lab results govern acceptance.
When can quantity be increased under the option clause for this tender?
The purchaser may increase or decrease quantity by up to 50% of the bid quantity at contract placement and during currency at contracted rates; delivery time adjusts based on a formula with a minimum of 30 days.
What service support is required for the Army heating system bid?
Bidders must provide a functional service centre in each consignee state (30 days to establish if absent) and a dedicated toll-free service line with an escalation matrix to handle post-delivery issues.
What is the acceptance criterion for delivered Material Test Certificates?
The buyer’s lab will test the Material Test Certificate; lab results are the sole criterion for acceptance. Ensure the certificate accompanies the supply and aligns with BIS/IS specifications.