Survey Of India Software Tender Patna Bihar ISO 9001 2026
Progress
Key Highlights
- • ISO 9001 certification mandatory for bidder or OEM
- • Functional Service Centre required in each consignee state; 30-day setup window
- • Imported products must have Indian office registered for after-sales service
- • Option clause permits up to 25% quantity variation with corresponding delivery timeline adjustments
- • Payment released only after submission of evidence of the Service Centre
Tender Overview
Survey Of India invites bids for a Software procurement in Patna, Bihar. The contract requires ISO 9001 certification for the bidder or OEM. A functional in-state service centre is mandatory for carry-in warranty; if absent, it must be established within 30 days of award. Imported products must have an Indian registered office for after-sales service. An option clause allows up to 25% quantity variation with adjusted timelines, subject to a minimum delivery period of 30 days. The tender emphasizes compliance with bid documents and certificates, with payment contingent on documentary evidence of service capability. The absence of BOQ items indicates a limited or placeholder scope; bidders must demonstrate technical readiness and post-sales support readiness aligned to government procurement norms.
Technical Specifications & Requirements
- Organization: Survey Of India, Department Of Science And Technology (DST)
- Location: PATNA, BIHAR - 800001
- Category: Software
- Key standards: ISO 9001 certification required for bidder or OEM
- Service requirement: Functional service centre in each consignee state; establish within 30 days if not existing
- Imported products: OEM or authorized seller must have an Indian office for after-sales service
- Delivery/option clause: Bid may be increased up to 25% of bid quantity; delivery period recalculated as (Additional quantity / Original quantity) × Original delivery period, minimum 30 days
- Documentation: Upload of certificates/documents as per Bid Document/ATC/Corrigendum
Terms, Conditions & Eligibility
- EMD/guarantee details: Not specified in data; ensure readiness per typical DST tender practices
- Certification: ISO 9001 mandatory for bidder or OEM
- Service centres: Establishment within 30 days of award if not present; evidence required for release of payment
- Imported products: Indian office for after-sales service required
- Option clause: Quantity may increase up to 25% during contract currency at contracted rates
Key Specifications
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Software procurement by Survey Of India, DST, Patna
-
ISO 9001 certification required for bidder or OEM
-
Service centre coverage in-state required; establish within 30 days if absent
-
Indian office requirement for after-sales support on imported items
-
Option clause allows up to 25% quantity increase at contracted rates
Terms & Conditions
-
ISO 9001 certification mandatory for bidder or OEM
-
Functional service centre in state of consignee; 30-day setup
-
Imported products require Indian office for after-sales service
-
Delivery terms adjusted for 25% quantity variations
Important Clauses
Payment Terms
Payment to be released after documentary evidence of functional service centre; further terms to be clarified in contract
Delivery Schedule
Delivery period may extend proportionally with 25% quantity increase; minimum 30-day base delivery
Penalties/Liquidated Damages
LD/penalties to be specified in the contractual terms; ensure compliance with ISO 9001 and service commitments
Bidder Eligibility
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Proven software procurement experience relevant to government projects
-
Valid ISO 9001 certificate for bidder or OEM
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Ability to establish or demonstrate functional in-state service centre within 30 days
Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
150 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
Tech Clarification Time
2 Days
Requirements
Min. Avg. Annual Turnover
4
OEM Avg. Turnover
30
Past Performance
30 %
Experience Required
1 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
Software
Authority Records
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Documents 3
GeM-Bidding-9150000.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Corrigendum Updates
1 Update Update
Extended Deadline
14-Apr-2026, 11:30 am
Opening Date
14-Apr-2026, 12:00 pm
Required Documents
GST registration certificate
PAN card
ISO 9001 certificate (bidder or OEM)
Experience certificates (similar software procurements)
Financial statements (audited, as applicable)
OEM authorization certificate (for imported products)
Proof of functional Service Centre (or plan/commitment to establish within 30 days)
Frequently Asked Questions
Key insights about BIHAR tender market
How to bid for the software tender in Patna by Survey Of India DST 2026
Bidders must submit GST, PAN, ISO 9001 certificate, experience certificates, and financial statements. Provide OEM authorization for imported software and evidence of a functional service centre in the state or a plan to establish within 30 days. Ensure compliance with the 25% quantity option clause and delivery timeline.
What documents are required for the software procurement in Patna
Submit GST registration, PAN, ISO 9001 certificate, OEM authorization for imported software, experience certificates for similar projects, financial statements, and proof of a service centre in the state or a 30-day establishment plan; upload all as per T&C and ATC.
What are the delivery and option clause details for this tender
The contract allows up to 25% quantity variation. Delivery period recalculation is (Additional quantity / Original quantity) × Original delivery period, with a minimum of 30 days; extension allowed up to original delivery period.
Which standard is mandatory for bidders in this software tender
Bidders must hold ISO 9001 certification for either the bidder or the OEM. This certification is mandatory to qualify and to maintain compliance throughout the contract.
What is required if the software is imported
Imported software must have an Indian registered office of the OEM or authorized seller to provide after-sales service; submit the certificate proving this arrangement along with the bid.
When is service centre establishment expected for this tender
If there is no existing service centre in the consignee state, establish one within 30 days of award of contract; payment release is contingent on documentary evidence of the centre.
What happens if certificates or documents are missing
Bid may be rejected if required certificates and documents (including ISO 9001 and OEM authorizations) are not uploaded with the bid, as per bid document, ATC, and corrigenda.
Where can I verify the tender eligibility for Bihar government software
Verify eligibility by ensuring ISO 9001 certification, service centre readiness, Indian office for imported items, and ability to meet 25% quantity variation. Prepare all required documents and ensure state-wise service support capability for Patna, Bihar.