South Eastern Railway Cab & Taxi Hiring Tender SUV 1000 KM/Month Outstation 24x7 2026
Bid Publish Date
05-Oct-2026, 7:09 pm
Bid End Date
22-Oct-2026, 3:00 pm
EMD
₹43,200
Value
₹21,57,650
Location
Progress
Key Highlights
- • Contract quantity/duration may be adjusted by up to 25% at contract issuance
- • FDR or Account Payee DD acceptable as EMD/Performance Security with hardcopy delivery timelines
- • Dedicated toll-free service support and escalation matrix required
- • Unused KMs carried forward up to 6 months; extra KMs paid per schedule
- • Monthly usage: 1000 KM per month; outstation 24x7 availability
- • Estimated contract value and EMD clearly stated: ₹2,157,649.92 and ₹43,200
Tender Overview
The South Eastern Railway (Indian Railways) invites bids for Monthly Basis Cab & Taxi Hiring Services using SUV vehicles, with a volume of 1000 KM per month and outstation 24x7 availability. Estimated contract value is ₹2,157,649.92, with an EMD of ₹43,200. The procurement appears under GeM with flexible scope up to 25% increase/decrease in quantity or duration. The award requires service support, a dedicated contact number, and compliance with bank/deposit options for EMD/PBG (FDR or DD). Location specifics are not disclosed in the tender data. The BOQ shows zero lines, indicating a bundled monthly service without discrete itemized lots. Key differentiator: 24x7 outstation cab service with potential scope adjustment and post-award financial instruments. Unique clauses include escalation contact details and forward-looking kilometer adjustments per month.
This tender is relevant for taxi operators and fleet providers with verified service networks, robust escalation protocols, and the ability to deliver on schedule across monthly usages and unused-km carry-forward rules.
Technical Specifications & Requirements
- Service: Monthly basis cab/taxi hiring (SUV) with 1000 KM per month usage and outstation 24x7 availability
- Distance rules: If usage exceeds variant, payment for extra KMs; unused KMs carry forward up to a maximum of six months
- EMD/Performance: Options to submit DD payable at Kolkata or provide FDR/PBG; original hard copies required within specified timelines
- Support: Must provide a dedicated toll-free service line and a formal escalation matrix
- Financial terms: Estimated value ₹2,157,649.92; EMD ₹43,200; contract scope may adjust by ±25% under Buyer’s clause
- Documentation: Service provider must align with GeM terms and ensure delivery of hard copies for security deposits within deadlines
- Compliance: No explicit vehicle specs listed; bidders should confirm SUV category and fleet readiness
Terms, Conditions & Eligibility
- EMD: ₹43,200; options include DD or FDR/PBG as per GeM terms; hard copy delivery timelines apply
- Scope variation: Buyer may adjust contract quantity/duration by up to 25% prior to award and after issue
- Payment terms: Provisions for extra KMs and carry-forward of unused KMs; monthly payments tied to usage
- Service requirements: Dedicated toll-free support; escalation matrix; post-award SOW attachment
- Documentation: Submission of GST/PAN/experience certificates and proof of financial health; OEM authorization where applicable
- Delivery & compliance: Vehicle readiness, uniform service hours, and adherence to GeM GTC provisions
- Penalties/LS: Not explicitly detailed; ensure contract includes LD for non-performance and delivery failures
Key Specifications
-
Service category: Monthly basis cab/taxi hiring (SUV)
-
Usage: 1000 KM per month with outstation 24x7 availability
-
Financial instruments: ₹43,200 EMD; payment via DD to Kolkata or FDR/PBG
-
KM adjustment: Extra kms paid; unused kms carried forward up to 6 months
-
Support: Dedicated toll-free number and escalation matrix
Terms & Conditions
-
EMD and PBG flexibility with DD/FDR options and Kolkata payment venue
-
Contract scope may vary by up to 25% before/after award
-
Monthly usage and kilometer carry-forward rules govern payments
Important Clauses
Payment Terms
Extra kms payable per schedule; unused kms carry forward up to 6 months; monthly payment for selected usage variant
Delivery Schedule
Hard copy EMD/PBG documents to be delivered within specified post-award days; FDR/DD submission windows outlined
Penalties/Liquidated Damages
Not explicitly detailed in data; bidders should negotiate LDs for non-performance
Bidder Eligibility
-
Proven experience in providing cab/taxi services to government or large organizations
-
Fleet readiness for SUV category and 24x7 service coverage
-
Compliance with GeM terms, GST registration, and financial stability
Tender Data
Bid Details
Quantity
2
Bid Type
Single Packet Bid
Bid Validity
45 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Monthly Basis Cab & Taxi Hiring Services - SUV; 1000 KM PER MONTH; Outstation 24*7
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
26
Delivery Details
Delivery Locations
1
Delivery Cities
Sundargarh
Delivery Pincodes
770032
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Prasanta Kumar Behera | 770032,Electric Loco Shed Bondamunda, Distt- Sundergarh, Odisha | Sundargarh | Odisha | 770032 | 2 | - | Duration in Months for which service is required : 24 |
Authority Records
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Documents 5
GeM-Bidding-9976863.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
1
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar cab/taxi services
Financial statements or proof of financial stability
EMD submission document (DD or proof of FDR, as applicable)
Technical bid/compliance documents
OEM authorizations or fleet capability certificates (if applicable)
Frequently Asked Questions
Key insights about ODISHA tender market
How to bid for cab hiring tender in Kolkata SER 2026?
Bidders must submit GST, PAN, experience certificates, financial statements, EMD with DD or provide FDR/PBG, and technical compliance documents. Ensure SUV fleet readiness, 1000 KM monthly usage, and 24x7 outstation capability. Include escalation matrix and dedicated service line in bid.
What documents are required for SER SUV cab tender 2026?
Submit GST certificate, PAN, fleet ownership or authorization, experience certificates for similar services, financial statements, EMD submission (DD or proof of FDR), and OEM authorizations if applicable. Ensure hard copies delivered within specified timelines.
What is the EMI/EMD amount for this GeM taxi tender?
The EMD is ₹43,200. Bidders may provide either an Account Payee DD payable at Kolkata or a pledged FDR; both require scanned copies uploaded and hard copies delivered within 15 days post-award for FDR or within 5 days for DD.
What are the kilometer usage terms for SER cab contract 2026?
Contract provides 1000 KM per month with the ability to pay for extra kilometers at scheduled rates. Unused kilometers are carried forward up to a maximum of six months; carry-forwarding does not extend beyond six months.
What are the payment terms and penalties in this tender?
Payments are monthly based on usage; extra kms are paid per schedule. While LDs are not detailed in the data, bidders should negotiate performance penalties and establish clear LDs for non-performance in the final contract.
What is the scope variation allowed in this SER tender?
The buyer may increase or decrease contract quantity or duration by up to 25% at contract issue and post-award, scope adjustments are permitted with the service provider’s consent for lump-sum contracts.
How to ensure service support and escalation for SER cab tender?
Bidders must provide a dedicated toll-free support line and an escalation matrix with contact numbers. These must be included in the bid and tested during post-award onboarding to ensure prompt issue resolution.
What standards or certifications are required for this cab tender?
While explicit vehicle standards aren’t listed, bidders should confirm SUV eligibility, fleet compliance, and any OEM authorizations. Ensure GST compliance and GeM GTC adherence; verify fleet maintenance records and driver qualifications as part of technical bid.