Mazagon Dock Shipbuilders Limited SAP & OCR Services Tender Mumbai Maharashtra 2026
Bid Publish Date
02-Sep-2026, 9:28 am
Bid End Date
17-Sep-2026, 2:00 pm
Location
Progress
Key Highlights
- • Brand/OEM requirements: OEM authorizations may be required for OCR software components
- • Standards/certifications: Malicious code certificate required; IS/ISMS considerations not specified
- • Special clauses: OPTION CLAUSE 50% for quantity/duration variability; post-award adjustments allowed
- • Eligibility: Submission of standard certificates; no explicit EMD value published; refer to ATC
- • Warranty/AMC: Not specified in available data; ATC may define support commitments
- • Penalties: Not specified in available data; check ATC for LD provisions
- • Delivery: Mandays-based services with potential multi-month engagement; clarify milestones with Mazdock
- • Unique conditions: OCR subscription for 300,000 documents over 3 years; training and Hypercare included
Tender Overview
Mazagon Dock Shipbuilders Limited invites bids for multiple services including SAP integration with VIM (193 mandays), OCR setup for invoices with training (34 mandays), OCR subscription covering 3,00,000 documents over 3 years, and Hypercare stabilization (20 mandays). Scope targets enterprise-level software and automation services in Mumbai, Maharashtra. The procurement appears under the Department of Defence Production’s umbrella, with no BOQ items listed. These services focus on SAP-VIM integration, OCR-driven invoice processing, ongoing OCR subscription, and stabilization support. The bidder must align with Maz dock’s IT & Defence production governance, deliver within a combined manday framework, and accommodate potential scope adjustments under ATC terms. This multi-component tender demands strong software integration, service delivery capability, and robust change management. The unique combination of SAP integration and OCR-based automation differentiates this opportunity. Unique aspects include high-volume OCR processing and the potential for scope expansion under 50% adjustment provisions.
Technical Specifications & Requirements
- Service names: SAP integration with VIM, OCR setup, OCR subscription, Hypercare stabilization
- Mandays: 193 for SAP/VIM, 34 for OCR setup/training, 3 years OCR subscription for 300,000 documents, 20 mandays for hypercare
- No explicit BOQ items or technical standards published
- Engagement includes training and stabilization, with ATC-compliant documentation and malicious code certificate requirements
- Contact points provided for technical/commercial clarifications in Mumbai
- Emphasis on software integration, OCR accuracy, data security, and service delivery governance
Terms & Eligibility
- Ensure submission of all Certificates as per bid document; malware-free software assurance certificate required
- Optional Clause 50% allows contract quantity/duration adjustment up to 50% before/after award
- ATC terms govern clarifications; contact technical/commercial teams in Mumbai for guidance
- No explicit EMD or financial figures published; adherence to standard bidder documentation is implied
- Documentation must include GST, PAN, experience certificates, and OEM authorizations if applicable
- Delivery and payment terms are specified in ATC; bidders should confirm timelines with Mazdock’s Commercial/Technical teams
Key Specifications
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Service scope: SAP integration with VIM, OCR invoice setup, OCR subscription, Hypercare stabilization
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Quantities/mandays: 193 mandays (SAP/VIM); 34 mandays (OCR setup/training); 20 mandays (Hypercare); OCR subscription covers 300,000 documents over 3 years
-
Delivery location: Mumbai, Maharashtra (Mazagon Dock Shipbuilders Limited assumptions)
-
Standards/compliance: Malicious code certificate required; ATC guidance for technical/commercial clarifications
-
Warranty/Support: Not explicitly specified; check ATC for post-implementation support terms
Terms & Conditions
-
EMD: Not specified in available data; confirm via ATC
-
Delivery: Mandays-based work with training and stabilization elements
-
Payment terms: Not specified; refer to ATC and commercial terms
Important Clauses
Payment Terms
ATC terms will define milestones and payment schedule; ensure compliance with submission of required financial documents
Delivery Schedule
Manday-based deployment; clarify start date, milestones, and acceptance criteria with Mazagon Dock
Penalties/Liquidated Damages
LD/penalty terms to be specified in ATC; bidders should verify performance guarantees and remedy periods
Bidder Eligibility
-
Proven experience in SAP integration projects (VIM) and OCR deployments
-
Financial capacity to support multi-manday engagements (SAP + OCR)
-
Compliance with organizational IT security and software integrity requirements
Tender Data
Bid Details
Quantity
4
Similar Category
Software Support Services 2.0 Software Support Services 2.0 Software Support Services 2.0 Software Support Services 2.0
Bid Type
Two Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Custom Bid for Services - SAP INTEGRATION WITH VIM(193 Mandays) , Custom Bid for Services - OCR SETUP INVOICE AND TRAINING (34 MANDAYS) , Custom Bid for Services - OCR SUBSCRIPTION (for 3,00,000 documents for 3 years) , Custom Bid for Services - HYPERCARE STABILIZATION (20 MANDAYS)
Payment Timelines
Payments shall be made to the Seller within 15 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Delivery Locations
1
Delivery Cities
Mumbai
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | Mumbai | Mumbai | - | - | Project / Lumpsum Based | - | - |
Authority Records
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Documents 10
GeM-Bidding-9808322.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
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Other Documents
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Other Documents
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Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Corrigendum Updates
1 Update Update
Extended Deadline
17-Sep-2026, 8:30 am
Opening Date
18-Sep-2026, 8:30 am
Categories
5
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar SAP-OCR integration projects
Financial statements or turnover evidence
EMD/Security deposit documentation (as per ATC)
Technical bid documents and configuration details
OEM authorizations or software vendor licenses
Malicious code certificate confirming software integrity
Frequently Asked Questions
Key insights about MAHARASHTRA tender market
How to bid for SAP integration with VIM and OCR services in Mumbai?
Bidders must submit standard corporate documents (GST, PAN, experience certificates) and provide OEM authorizations if required. The ATC outlines malware-free software certificates and optional 50% quantity/duration adjustments. Include technical proposals detailing SAP-VIM integration architecture, OCR accuracy targets, and Hypercare plans.
What documents are required for Mazagon Dock OCR tender in Mumbai 2026?
Required documents include GST certificate, PAN card, company experience in SAP/OCR projects, financial statements, EMD documentation, technical bid, OEM authorizations, and the malicious code certificate. Ensure all documents are current and properly scanned for upload as per ATC guidance.
What are the technical specifications for OCR subscription and training?
The tender covers OCR subscription for 300,000 documents over a 3-year period plus 34 mandays for setup and training. Ensure the OCR engine supports document classification, data extraction accuracy, secure data handling, and integration with SAP/VIM workflows with clear acceptance criteria.
When is the delivery window for SAP-VIM integration and OCR setup?
Delivery is manday-based with defined milestones in the ATC. The contract allows up to 50% adjustment pre- and post-award. Confirm exact start date and milestone acceptance during technical clarification with Mazagon Dock’s Technical Dept.
What standards are required for malware-free software certificates in this tender?
Bidders must provide a certificate confirming no embedded malicious code. This declaration supports security integrity and is a critical compliance requirement alongside standard bidder documentation and OEM/ vendor licenses.
What is the role of Hypercare stabilization in this Mazagon Dock tender?
Hypercare stabilization comprises 20 mandays post-implementation to ensure system stability, issue resolution, and process smoothing. Vendors must present a detailed Hypercare plan, response times, and handover procedures within the technical proposal.