Procurement Opportunity: Custom Bid for Services - Supply, Implementation, Customization and Maintenance of AI Based Interac in PUNE, MAHARASHTRA
Bid Publish Date
21-Aug-2026, 5:05 pm
Bid End Date
12-Sep-2026, 5:00 pm
EMD
₹30,00,000
Location
Progress
Bank Of Maharashtra invites bids for Custom Bid for Services - Supply, Implementation, Customization and Maintenance of AI Based Interactive Voice / Video Assistant project (Inbound & Outbound Calling Service) for 5 Years in PUNE, MAHARASHTRA. Quantity: 1. Submission Deadline: 12-09-2026 17: 00: 00. Submit your proposal before the deadline.
Tender Data
Bid Details
Quantity
1
Similar Category
Artificial intelligence, Machine Learning, and Deep Learning as a Service
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
1500
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Custom Bid for Services - Supply, Implementation, Customization and Maintenance of AI Based Interactive Voice / Video Assistant project (Inbound & Outbound Calling Service) for 5 Years
Advisory Bank
State Bank of India
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Pre-Bid & Qualification
Pre-Bid Date
31-08-2026 15:00:00
Pre-Bid Venue
Online
Delivery Details
Delivery Locations
1
Delivery Cities
Pune
Delivery Pincodes
411005
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Arpita Singh | 411005,Bank of Maharashtra head Office, IT dept. 1501 Lokmangal Shivajinagar | Pune | Maharashtra | 411005 | Project / Lumpsum Based | - | - |
Authority Records
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Documents 13
GeM-Bidding-9790246.pdf
Main Document
Other Documents
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Other Documents
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Other Documents
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Other Documents
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Other Documents
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Other Documents
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Other Documents
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Other Documents
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Other Documents
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Other Documents
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GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
5
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Required Documents
Experience Criteria
Bidder Turnover
Certificate (Requested in ATC)
OEM Authorization Certificate
OEM Annual Turnover
Additional Doc 1 (Requested in ATC)
Additional Doc 2 (Requested in ATC)
Additional Doc 3 (Requested in ATC)
Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer