Field Operations Division NSO Catering Services Tender Jalgaon Maharashtra 2026 – Veg Snacks High Tea, 25% Quantity Flexibility
Bid Publish Date
13-Apr-2026, 3:50 pm
Bid End Date
23-Apr-2026, 4:00 pm
Location
Progress
Key Highlights
- • Location constraint: services must be rendered within the same district as the catering office
- • Quantity/duration flexibility: up to 25% adjustments at contract issue
- • Dedicated toll-free support line and formal Escalation Matrix required
- • Event-based catering for veg snacks/high tea and regular packets
- • No BOQ items provided; district-based delivery emphasis
Tender Overview
The Field Operations Division of the National Sample Survey Office invites bids for a catering services contract located in JALGAON, MAHARASHTRA. The scope covers veg snacks/high tea and regular packet meals for event-based requirements within the district where the catering office operates. The tender includes a 25% quantity/duration flex option at contract issue, and bidders must provide a dedicated support line and an Escalation Matrix for service continuity. Although the Estimated Value and EMD are not disclosed, the contract focuses on reliable on-site catering with district-level delivery. This procurement emphasizes swift onboarding, consistent food safety, and responsive after-sales support. Bidders should recognize the unique requirement to serve only within the catering office’s district boundaries, ensuring local fulfillment and timely service for events.
Technical Specifications & Requirements
- Category: Catering service (Event Based) – Veg snacks/high tea; Regular packets
- Location constraint: Services rendered within the same district as the catering office
- Support: Dedicated toll-free service number; Escalation Matrix for support
- Quantity/Duration flexibility: Up to 25% increase/decrease at contract issue; post-issue adjustments limited to 25%
- Terms: Standard terms apply, with emphasis on reliable food safety, hygiene, and on-time delivery for events
- Documentation expectations: Compliance with district-based delivery and service commitments; no BOQ items
- ATC Clause: Mandatory service support and escalation processes
Terms, Conditions & Eligibility
- Delivery scope: Catering within the same district as the caterer’s office
- Support commitments: Dedicated toll-free number; Escalation Matrix for service issues
- Contract flexibility: Quantity/duration adjustments up to 25% at contract issuance and thereafter
- Compliance: Event-based catering for veg snacks/high tea and regular packets; adherence to district delivery
- Bid requirements: Organization-specific ATC terms; no BOQ data available; no start/end dates disclosed; bidders must align with district-based delivery
Key Specifications
-
Event-based catering for veg snacks/high tea; regular packets
-
District-based delivery: services must occur within the same district as the catering office
-
Dedicated toll-free service number and escalation matrix
-
Contract quantity/duration can vary up to 25% at issue
-
No BOQ items available; emphasis on service reliability and food safety
Terms & Conditions
-
Quantity and duration adjustments up to 25% at contract issue
-
Dedicated toll-free service and escalation matrix required
-
Delivery restricted to the catering office's district
Important Clauses
Payment Terms
Not disclosed in provided data; standard terms may apply per buyer terms
Delivery Schedule
Event-based catering; ensure on-time delivery within district limits
Penalties/Liquidated Damages
Not specified in the provided terms; bidders should seek clarification on LD if applicable
Bidder Eligibility
-
Experience in providing catering services for events within India
-
Ability to serve within a specific district as per tender terms
-
Compliance with health and safety standards for veg food service
Technical Results
| S.No | Seller | Date | Status |
|---|---|---|---|
| 1 | HOTEL RUKMANI PALACE Under PMA | 19-04-2026 15:26:05 | |
| 2 | RATAN DIGITAL AGENCY Under PMA | 23-04-2026 11:37:25 | |
| 3 | RRSR ENTERPRISES Under PMA | 20-04-2026 17:44:19 |
Financial Results
| Rank | Seller | Price | Item |
|---|---|---|---|
| L1 | RATAN DIGITAL AGENCY Under PMA | Item Categories : Catering service (Event Based) - Snacks/High Tea; Veg; Regular Packet | |
| L2 | RRSR ENTERPRISES( MSE Social Category:OBC ) Under PMA | Item Categories : Catering service (Event Based) - Snacks/High Tea; Veg; Regular Packet | |
| L3 | HOTEL RUKMANI PALACE Under PMA | Item Categories : Catering service (Event Based) - Snacks/High Tea; Veg; Regular Packet |
Tender Data
Bid Details
Quantity
45
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Requirements
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Catering service (Event Based) - Snacks/High Tea; Veg; Regular Packet
Authority Records
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Documents 3
GeM-Bidding-9216813.pdf
Main Document
Scope Of Work Document
SCOPE_OF_WORK
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Required Documents
GST registration certificate
Permanent account number (PAN) card
Experience certificates for catering services in similar events
Financial statements or turnover documentation (if requested)
EMD/Security deposit documents (as applicable by buyer terms)
Technical bid/compliance certificates
OEM authorizations or vendor registrations (if applicable)
Frequently Asked Questions
Key insights about MAHARASHTRA tender market
How to bid for catering services tender in Jalgaon 2026?
Bidders must submit GST and PAN, experience certificates, and financial statements. Provide a dedicated support contact and an Escalation Matrix. The contract allows up to 25% quantity/duration adjustment at issue, with delivery restricted to the district. Ensure veg snacks/high tea and regular packets meet hygiene and safety standards.
What documents are required for NSO catering procurement in Maharashtra?
Submit GST registration, PAN, experience certificates for similar events, and any financial statements. Include technical compliance certificates and vendor registrations if applicable. Also include EMD documents (if required by buyer terms) and OEM authorizations for approved brands.
What are the delivery requirements for district-based catering contracts?
Service must be rendered within the same district as the caterer’s office, ensuring timely on-site delivery for events. Maintain consistent food safety hygiene and provide a toll-free support line with an escalation matrix for rapid issue resolution.
What is the 25% quantity flexibility clause in this tender?
At contract issue, the buyer may increase or decrease contract quantity or duration up to 25%. After issuance, adjustments remain limited to 25%. Bidders must accept revised quantities/durations and adjust staffing and inventory accordingly to avoid service disruptions.
Which food categories are covered under the NSO catering tender?
The scope includes veg snacks/high tea and regular packet meals for event-based catering. Providers must ensure vegetarian options, safe handling, and compliance with standard food safety practices while delivering within the district.
What support commitments are required from bidders for this catering tender?
A dedicated toll-free service number and a formal escalation matrix are mandatory. Providers must ensure prompt service support and clear escalation paths to handle any issues during event catering within the district.
Are there any standard penalties or LD clauses in this catering contract?
No explicit penalties are stated in the available terms. Bidders should request clarification on potential liquidated damages or service-level penalties, and align their proposals with typical government catering compliance standards and timely delivery requirements.