Progress
Organization: Indian Oil Corporation Limited (IOCL) – Panipat Refinery. Product/Service: Customized Maintenance Contract (CMC/AMC) for a pre-owned Access Control System from Honeywell Automation India Ltd. Scope: Comprehensive Maintenance Contract (CMC) as per tender documents; no BOQ items listed. Location: Panipat, Haryana. Estimated Value/EMD: Not disclosed in available data; no items in BOQ. Unique aspects include handling of a pre-owned access control platform and integration under Honeywell technical standards. This summary highlights the procurement for ongoing access control maintenance and lifecycle support.
Product/service names: Customized AMC/CMC for pre-owned Access Control System
Category: Access Control system maintenance and support
Estimated value: Not disclosed
EMD: Not disclosed
Experience: Capability to service Honeywell access control equipment (OEM authorization likely required)
Quality/Compliance: Align with Honeywell service standards; IS/IEC safety norms not explicitly listed
Key Term 1: Bidder must not be under liquidation; provide undertaking.
Key Term 2: No assignment or sub-contracting without IOCL written consent.
Key Term 3: Seller remains liable with assignee/sub-contractor for performance.
Must be an authorized Honeywell service provider or have OEM authorization
Demonstrated experience in AMC/CMC for access control systems
Financial stability evidence (audited statements) and GST/PAN compliance
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
4 Days
EMD Required
No
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Customized AMC/CMC for Pre-owned Products - Access Control System; M/s Honeywell Automation India Ltd; Comprehensive Maintenance Contract (CMC); As Per Tender Documents; No
Advisory Bank
ICICI
ePBG Percentage
2.5%
ePBG Duration (Months)
38
Payment Timelines
Payments shall be made to the Seller within 30 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
Panipat
Delivery Pincodes
132140
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Abhishek Kumar Upadhyay | 132140,INDIANOIL CORPORATION LTD. PANIPAT REFINERY , PO. BOHALI , PANIPAT | Panipat | Haryana | 132140 | 1 | - | Number of months within the contract period for which service is required : 24 |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
Extended Deadline
22-Oct-2026, 8:30 am
Opening Date
23-Oct-2026, 8:30 am
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GST registration certificate
PAN card
Experience certificates for similar AMC/CMC of access control systems
Financial statements (last 2-3 years)
OEM/Honeywell authorisation or equivalent proof of authorized service provider
Bidder undertaking not in liquidation or bankruptcy
Technical bid documents as per IOCL terms
Key insights about HARYANA tender market
Bidders must submit GST, PAN, experience certificates, financials, and OEM authorization documents. The tender requires an undertaking that the bidder is not under liquidation and acceptance of assignment/sub-contract terms. Ensure OEM-approved service capability for Honeywell access control platforms and align with IOCL terms and conditions.
Required documents include GST registration, PAN, recent financial statements, experience certificates for similar AMC/CMC work, OEM authorization for Honeywell or equivalent service capability, and an undated bid undertaking confirming non-liquidation status and compliance with assignment restrictions.
Eligibility includes non-bankruptcy status, ability to provide OEM authorized service for Honeywell, demonstrated AMC experience on access control systems, and financial stability evidenced by audited statements. No explicit EMD is listed; bidders should follow IOCL terms and submit standard security deposit as per policy.
The tender data does not publish a fixed delivery timeline; typically AMC contracts commence upon order with 24/7 support and defined response SLAs. Bidders should verify scheduled start and service level commitments in the tender documents and proposed contract schedule.
While explicit standards are not listed, bidders should align with OEM Honeywell service guidelines and applicable safety norms. Ensure OEM authorization, and provide documentation demonstrating compliance with relevant quality and safety practices in access control maintenance.
The available data does not specify payment terms. Bidders should expect IOCL standard procurement terms, including potential milestones, SLA-based billing, and compliance with contract payment processing procedures described in the tender documents.
Obtain official Honeywell authorisation or authorized service provider confirmation. Submit authorization letters, partner IDs, and service capability evidence. This ensures eligibility for the Honeywell pre-owned access control AMC and aligns with IOCL procurement requirements.