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The Food Corporation Of India (FCI), under the Department Of Food And Public Distribution, seeks an AMC for an Integrated Security and Surveillance System—covering theft prevention across hardware, software, networking, and consumables included in contract cost. Estimated value: ₹100,000.00. Location details are not explicitly provided; work scope mentions warehouses and control rooms with quarterly servicing. A key differentiator is the inclusion of consumables by the service provider and the possibility of up to 25% quantity/duration adjustment at contract issuance and thereafter. The tender emphasizes adherence to GeM SLA and GTC in disputes, plus dedicated service support. This procurement targets vendors capable of delivering end-to-end security integration and ongoing maintenance.
25% flexibility on quantity or duration at contract issuance
GeM SLA and GTC applicable to all disputes
Consumables must be provided within contract cost
Dedicated toll-free service number required
GeM-based payments with adherence to SLA; exact payment schedule not specified
Quarterly maintenance cadence for warehouses and control rooms; delivery/installation timelines not explicitly stated
GTC/SLA-based dispute resolution; specific LD rates not provided
Experience in maintenance of integrated security & surveillance systems
GeM-compliant vendor with access to consumables and support infrastructure
Financial capacity to undertake AMC with anticipated cash flow for quarterly payments
Main Document
PAYMENT
SCOPE_OF_WORK
OTHER
OTHER
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
Punjab State Corporative Supply & Marketing Federation Ltd. (markfed)
JALANDHAR, PUNJAB
Directorate Of Economics And Statistics
WASHIM, MAHARASHTRA
Bhakra Beas Management Board
PANIPAT, HARYANA
Indian Army
GURDASPUR, PUNJAB
South Central Railway
HYDERABAD, TELANGANA
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates demonstrating prior AMC/security systems maintenance
Financial statements or solvency documents
EMD/Security deposit as per GeM guidelines
Technical bid documents and OEM authorizations (if applicable)
Key insights about JHARKHAND tender market
Bidders must submit GeM-compliant bid documents, GST, PAN, and experience proof for security system maintenance. The contract allows up to 25% quantity/duration flex at issuance. Ensure availability of a dedicated toll-free support line and readiness to include consumables within the contract value of ₹100,000. Review GeM SLA terms for dispute resolution.
Required documents include GST registration, PAN, recent financial statements, experience certificates for similar AMC projects, EMD as per GeM guidelines, and technical bid documents along with OEM authorizations if applicable. Ensure submission aligns with GeM terms and ATC directives.
Scope covers hardware, software, networking and consumables for theft-prevention surveillance. No explicit standards are provided; bidders should offer IS or ISO-compliant components if feasible and cite GeM SLA compliance, with quarterly maintenance for warehouses and control rooms.
The contract requires quarterly maintenance visits for warehouses and the control room. Exact dates are not specified; bidders should align with a quarterly schedule and plan for timely consumables supply as part of the contract cost.
The tender publication does not disclose an explicit EMD amount. Bidders should prepare EMD per GeM guidelines and be ready to provide security deposits as specified in the GeM terms and ATC documents.
GeM SLA governs dispute handling and service performance. Specific liquidated damages or penalty rates are not disclosed; bidders should reference the GeM SLA and ensure service levels, toll-free support, and timely consumable supply are contract-compliant.
If the bidder is not the OEM, provide valid OEM authorization letters for the security hardware, software, and networking components. Ensure the OEM supports the service, consumables, and software updates under the AMC and GeM terms.
Central Board Of Excise And Customs (cbec)
📍 NEW DELHI, DELHI
Bhakra Beas Management Board
📍 KANGRA, HIMACHAL PRADESH
Airports Authority Of India ,rhq Nr - Rangpuri
📍 BAREILLY, UTTAR PRADESH
📍 SOUTH DELHI, DELHI
📍 INDORE, MADHYA PRADESH
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Main Document
PAYMENT
SCOPE_OF_WORK
OTHER
OTHER
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS