Bid Publish Date
10-Oct-2026, 12:31 pm
Bid End Date
26-Oct-2026, 12:00 pm
EMD
₹1,23,000
Value
₹41,00,000
Location
Progress
The Health And Family Welfare Department of Delhi invites bids for a canteen service within West Delhi 110008. The scope covers vegetarian and non-vegetarian meals, breakfast, lunch, dinner, snacks, and beverages served inside building premises exclusively for employees, patients, and in-house personnel. Estimated contract value is ₹4,100,000 with an EMD of ₹123,000. The contract may adapt up to 50% in quantity or duration under the buyer’s clause, and the award will consider service quality, safety compliance, and operational capability within a health facility setting.
-Bidder must align with the canteen service category and deliver meals and beverages to a closed campus environment.
-Contractual flexibility allows scope variation up to 50% with consent; ensure readiness for potential scope adjustments.
-Insurance, workmen compensation, and safety protocols for Extra High Voltage work are mandatory; consider internal health facility safety norms.
-Refer to uploaded ATC for any special terms; BOQ shows zero lines, indicating a possibly bundled or turnkey service arrangement.
-Estimated value and EMD indicate a mid-scale food service opportunity with strict compliance expectations for a hospital-like environment.
Product/service names: hospital canteen/employee welfare canteen with vegetarian and non-vegetarian menus
Quantities/volumes: no BOQ items; scalability up to 50% under option clause
EMD/Estimated value: ₹123,000 EMD; ₹4,100,000 estimated contract value
Experience: prior canteen/food service management in health facilities preferred
Quality/standards: hygiene and safety compliance for food service in clinical environments
Delivery/installation: services operate inside building premises in West Delhi
EMD amount of ₹123000 required with bid submission
Contract scope may increase up to 50% in quantity or duration
Safety, insurance and PPE compliance mandatory for health facility canteen
Payment terms to be as per GEM portal guidelines; ensure proper invoicing tied to deliverables and compliance checks.
Service operations within building premises; no external delivery timeline specified—proposals must outline daily meal service cadence.
Clauses to be defined in ATC; bidders should prepare for potential performance-based penalties in health facility environments.
Experience in managing canteen/food service within hospital or government facilities
Demonstrated compliance with health and safety regulations and PPE requirements
Financial capacity to support a ₹4.10 Crore contract with 50% scalability
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
2 Days
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
No
Bid Splitting Applied
No
Min. Avg. Annual Turnover
328
Experience Required
1 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Canteen Service - Employee Welfare Model - Vegetarian, Non-Vegetarian; Breakfast, Lunch, Dinner, Snacks, Beverages; Inside Building Premises (exclusive for employees/ patients/ in house personnel)
Advisory Bank
PUNJAB NATIONAL BANK
ePBG Percentage
5%
ePBG Duration (Months)
18
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Pre-Bid Date
15-10-2026 12:00:00
Pre-Bid Venue
Office of the Medical Superintendent
Delivery Locations
1
Delivery Cities
West
Delivery Pincodes
110027
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Shikha Arora | 110027,Raghubir Nagar | West | Delhi | 110027 | Project / Lumpsum Based | - | Total Canteen Space (in Sqft) : 49.82 Total No of Employees/ Individuals/ Footfall to be served per day : 50 Duration in Months : 12 Working Days in a Month : 30 |
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar canteen or hospital-affiliated food service
Audited financial statements for the last 2-3 years
EMD payment proof (online or bank guarantee) of ₹123000
Technical bid documents detailing menu, staffing, kitchen facilities, and safety protocols
OEM authorizations or supplier certifications (if any)
Any health and safety certifications relevant to food service in health facilities
Key insights about DELHI tender market
Bidders must submit GST, PAN, experience certificates, financial statements, and ₹123000 EMD along with technical and financial bids. Review the uploaded ATC for special terms; ensure compliance with safety, PPE, and health facility hygiene norms for a health-promoting canteen.
Required documents include GST registration, PAN, 2-3 years of financials, hospital canteen experience certificates, EMD proof of ₹123000, technical bid detailing menu and staffing, and any OEM authorizations or health-safety certifications specified in the ATC.
Service must operate inside building premises in West Delhi, providing breakfast, lunch, dinner, snacks, beverages, with vegetarian and non-vegetarian options. Ensure cross-contamination controls and campus access coordination; comply with health facility hygiene standards.
The EMD is ₹123,000; bidders may pay via online remittance or bank guarantee as per GEM portal guidelines and attach the payment proof with the bid submission.
The buyer can increase contract quantity or duration up to 50% at contract issue and again on bid revision; bidders should plan scalable staffing, inventory, and service processes to accommodate up to 50% changes.
Contractors must secure workmen compensation, public liability insurance, property damage cover, and follow PPE protocols; ensure safety measures for working within an Extra High Voltage environment if applicable.