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Health And Family Welfare Department Delhi Canteen Service Tender West Delhi 2026 EMD ₹1.23 Lakh 4.10 Crore

Bid Publish Date

10-Oct-2026, 12:31 pm

Bid End Date

26-Oct-2026, 12:00 pm

EMD

₹1,23,000

Value

₹41,00,000

Progress

Issue10-Oct-2026, 12:31 pm
AwardPending

Tender Overview

The Health And Family Welfare Department of Delhi invites bids for a canteen service within West Delhi 110008. The scope covers vegetarian and non-vegetarian meals, breakfast, lunch, dinner, snacks, and beverages served inside building premises exclusively for employees, patients, and in-house personnel. Estimated contract value is ₹4,100,000 with an EMD of ₹123,000. The contract may adapt up to 50% in quantity or duration under the buyer’s clause, and the award will consider service quality, safety compliance, and operational capability within a health facility setting.

-Bidder must align with the canteen service category and deliver meals and beverages to a closed campus environment.
-Contractual flexibility allows scope variation up to 50% with consent; ensure readiness for potential scope adjustments.
-Insurance, workmen compensation, and safety protocols for Extra High Voltage work are mandatory; consider internal health facility safety norms.
-Refer to uploaded ATC for any special terms; BOQ shows zero lines, indicating a possibly bundled or turnkey service arrangement.
-Estimated value and EMD indicate a mid-scale food service opportunity with strict compliance expectations for a hospital-like environment.

Technical Specifications & Requirements

  • No explicit technical specifications are published; bidders should rely on the health-care canteen model for employee welfare.
  • Required deliverables include daily meal service across breakfast, lunch, dinner, snacks, and beverages within premises.
  • Service scope requires vegetarian and non-vegetarian options, with clear separation to avoid cross-contamination.
  • Safety and compliance expectations include workman compensation, public liability, and PPE adherence in accordance with Extra High Voltage norms.
  • The ATC document may impose additional conditions; bidders should review and align with any organization-specific procurement standards.
  • Given BOQ absence, focus on process readiness, kitchen throughput, and waste management capabilities suitable for a health campus.

Terms, Conditions & Eligibility

  • EMD: ₹123,000; payment terms and submission must follow GEM portal guidance; ensure financial instruments are ready.
  • Estimated value: ₹4,100,000; quantity flexibility up to 50% under the buyer clause; prepare scalable staffing and supplies.
  • Delivery/location: inside building premises in West Delhi, Delhi 110008; ensure campus access controls and hygiene protocols.
  • Insurance and safety: implement workmen compensation and public liability coverage; comply with PPE and safety rules for health environments.
  • ATC/documentation: review uploaded ATC; ensure exact documents, certifications, and experience proof are included in the bid package.
  • BOQ: no items listed; bidders should propose a complete service plan including procurement, preparation, service, and waste management tailored to a hospital canteen setting.

Key Specifications

  • Product/service names: hospital canteen/employee welfare canteen with vegetarian and non-vegetarian menus

  • Quantities/volumes: no BOQ items; scalability up to 50% under option clause

  • EMD/Estimated value: ₹123,000 EMD; ₹4,100,000 estimated contract value

  • Experience: prior canteen/food service management in health facilities preferred

  • Quality/standards: hygiene and safety compliance for food service in clinical environments

  • Delivery/installation: services operate inside building premises in West Delhi

Terms & Conditions

  • EMD amount of ₹123000 required with bid submission

  • Contract scope may increase up to 50% in quantity or duration

  • Safety, insurance and PPE compliance mandatory for health facility canteen

Important Clauses

Payment Terms

Payment terms to be as per GEM portal guidelines; ensure proper invoicing tied to deliverables and compliance checks.

Delivery Schedule

Service operations within building premises; no external delivery timeline specified—proposals must outline daily meal service cadence.

Penalties/Liquidated Damages

Clauses to be defined in ATC; bidders should prepare for potential performance-based penalties in health facility environments.

Bidder Eligibility

  • Experience in managing canteen/food service within hospital or government facilities

  • Demonstrated compliance with health and safety regulations and PPE requirements

  • Financial capacity to support a ₹4.10 Crore contract with 50% scalability

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Tender Data

Bid Details

Quantity

1

Bid Type

Two Packet Bid

Bid Validity

180 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

RA Qualification Rule

H1-Highest Priced Bid Elimination

Tech Clarification Time

2 Days

Preference & Exemptions

EMD Required

Yes

MII Compliance

Yes

MSE Purchase Preference

No

Bid Splitting Applied

No

Requirements

Min. Avg. Annual Turnover

328

Experience Required

1 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Canteen Service - Employee Welfare Model - Vegetarian, Non-Vegetarian; Breakfast, Lunch, Dinner, Snacks, Beverages; Inside Building Premises (exclusive for employees/ patients/ in house personnel)

Advisory Bank

PUNJAB NATIONAL BANK

ePBG Percentage

5%

ePBG Duration (Months)

18

Payment Timelines

Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)

Pre-Bid & Qualification

Pre-Bid Date

15-10-2026 12:00:00

Pre-Bid Venue

Office of the Medical Superintendent

Delivery Details

Delivery Locations

1

Delivery Cities

West

Delivery Pincodes

110027

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Shikha Arora110027,Raghubir NagarWestDelhi110027Project / Lumpsum Based-Total Canteen Space (in Sqft) : 49.82 Total No of Employees/ Individuals/ Footfall to be served per day : 50 Duration in Months : 12 Working Days in a Month : 30

Authority Records

HEALTH AND FAMILY WELFARE DEPARTMENT

BID & GeM Expert Consultancy

End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

Free consultation · 24h response

Documents 6

GeM-Bidding-10011544.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Authority & Contact

Organization

N/a

Office Name

Guru Gobind Singh Govt. Hospital Raghubir Nagar Delhi West 110059

Grievance Contact

[email protected]

Categories 1

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar canteen or hospital-affiliated food service

4

Audited financial statements for the last 2-3 years

5

EMD payment proof (online or bank guarantee) of ₹123000

6

Technical bid documents detailing menu, staffing, kitchen facilities, and safety protocols

7

OEM authorizations or supplier certifications (if any)

8

Any health and safety certifications relevant to food service in health facilities

Frequently Asked Questions

Key insights about DELHI tender market

How to bid for canteen service tender in West Delhi health facility

Bidders must submit GST, PAN, experience certificates, financial statements, and ₹123000 EMD along with technical and financial bids. Review the uploaded ATC for special terms; ensure compliance with safety, PPE, and health facility hygiene norms for a health-promoting canteen.

What documents are required for Delhi health canteen procurement 2026

Required documents include GST registration, PAN, 2-3 years of financials, hospital canteen experience certificates, EMD proof of ₹123000, technical bid detailing menu and staffing, and any OEM authorizations or health-safety certifications specified in the ATC.

What are the delivery and service requirements for canteen inside building

Service must operate inside building premises in West Delhi, providing breakfast, lunch, dinner, snacks, beverages, with vegetarian and non-vegetarian options. Ensure cross-contamination controls and campus access coordination; comply with health facility hygiene standards.

What is the EMD amount for the Delhi canteen procurement

The EMD is ₹123,000; bidders may pay via online remittance or bank guarantee as per GEM portal guidelines and attach the payment proof with the bid submission.

How is contract scope flexibility managed in this canteen tender

The buyer can increase contract quantity or duration up to 50% at contract issue and again on bid revision; bidders should plan scalable staffing, inventory, and service processes to accommodate up to 50% changes.

What safety and insurance requirements accompany the Delhi canteen contract

Contractors must secure workmen compensation, public liability insurance, property damage cover, and follow PPE protocols; ensure safety measures for working within an Extra High Voltage environment if applicable.

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