BSNL Indore Facility Management Services Tender Indore Madhya Pradesh Lump Sum Housekeeping 2026
Bid Publish Date
13-Aug-2026, 8:21 pm
Bid End Date
03-Sep-2026, 2:00 pm
EMD
₹3,64,696
Value
₹1,21,56,521
Location
Progress
Key Highlights
- • 25% scope/duration variation allowed for lumpsum facility management services
- • Consumables included in contract cost, housekeeping-focused scope
- • MD/EMD submission via DD or FDR; hardcopy due within 5 days
- • Office of service provider must be located in Madhya Pradesh
- • Staff salaries paid by provider upfront with statutory doc submission to BSNL
- • No BOQ items available; emphasis on compliance and organizational capability
Tender Overview
Bharat Sanchar Nigam Limited (BSNL) Indore in Madhya Pradesh seeks a lump-sum Facility Management Services contract covering housekeeping and consumables included in contract cost. Estimated value: ₹12,156,520.79 with an EMD of ₹364,696. Location: Indore, MP 452001. Scope includes on-site management of housekeeping, while consumables are supplied by the service provider. The contract allows up to 25% variation in quantity or duration per ATC, subject to consent. Office must be located within the state of the consignee, supporting decentralised service delivery. This is a PSU-based procurement under DOT, requiring compliance with mandatory terms and formal bid submission.
Key Specifications
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Facility management service category: house-keeping with consumables provided by contractor
-
Estimated value: ₹12,156,520.79; EMD: ₹364,696
-
Variation allowance: up to 25%
-
Delivery/office location: service provider must have MP-based presence
-
Payment terms: provider salaries first; subsequent claims with statutory docs
Terms & Conditions
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Key term: 25% variation in quantity/duration allowed under ATC
-
Key term: EMD ₹364,696; payment via DD or FDR with hardcopy
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Key term: MP-based service office required; statutory documentation must be submitted
Important Clauses
Payment Terms
Salaries paid by service provider first; BSNL reimburses with PF/ESIC documentation; payment to include bank statements.
Delivery Schedule
Not specified; lump-sum contract with possible 25% variation in scope/duration upon consent.
Penalties/Liquidated Damages
Not specified in data provided; implied performance obligations via ATC may impose penalties.
Bidder Eligibility
-
Not under liquidation or similar proceedings
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possessing MP-based service office and necessary registrations
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proven track record in facility management or housekeeping contracts
Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
150 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
7 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
49
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
Yes (Mediation clause document) as per DoE OM No.F.1/2/2024-PPD dated 03.06.2024 mediation clause should not be routinely included in contracts and pre- litigation mediation can be taken up without any such clause also
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Facility Management Services - LumpSum Based - PSU; Housekeeping; Consumables to be provided by service provider (inclusive in contract cost)
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
24
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Delivery Locations
1
Delivery Cities
Indore
Delivery Pincodes
452009
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Hitendra Kumar Verma | 452009,office of Principal General Manager Telecom, Residency Area , OLD CTO Compound ,Indore | Indore | Madhya Pradesh | 452009 | Project / Lumpsum Based | - | - |
Authority Records
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Documents 7
GeM-Bidding-9691579.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
6
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Required Documents
GST registration certificate
PAN card
Experience certificates for similar facility management contracts
Financial statements (audited) demonstrating liquidity
EMD submission proof (DD or FDR) and hardcopy delivery receipt
Technical bid documents and certificates
OEM authorizations (if applicable)
Proof of having an in-state office in Madhya Pradesh
Frequently Asked Questions
Key insights about MADHYA PRADESH tender market
How to bid in BSNL Indore facility management tender 2026?
Bidders must submit GST, PAN, financials, experience certificates, EMD via DD or FDR, and technical bid documents. Ensure MP-based office proof, compliance certificates, and ATC-corrigendum adherence. The contract allows up to 25% scope variation and requires salaries to be paid by the service provider prior to payment claims.
What documents are required for BSNL Indore housekeeping tender 2026?
Required documents include GST registration, PAN, audited financial statements, experience certificates for similar contracts, EMD proof (DD or FDR), technical bid documents, OEM authorizations if applicable, and evidence of a Madhya Pradesh office location.
What is the EMD amount for the BSNL Indore tender 2026?
The EMD is ₹364,696. It can be submitted via Account Payee DD in favor of Account Officer Cash BSNL Indore or as a certified FDR with proper endorsement, with the hardcopy delivered within 5 days of bid end/opening.
Are consumables included in the BSNL Indore facility management contract?
Yes, consumables are included in the contract cost along with housekeeping services; the service provider must supply these items as part of the lump-sum agreement.
What variation is allowed in scope for the BSNL Indore tender 2026?
A maximum of 25% variation in contract quantity or duration is permitted, either at tender issuance or after contract award, with the service provider’s consent.
What are the payment terms for BSNL Indore facility management contract?
Salaries of deployed staff are paid by the provider first; BSNL reimburses on submission of statutory documents (PF, ESIC) and bank statements; specifics of timing are governed by contract ATC and payment schedule.
Where should the service provider have an office for this tender in MP?
The service provider must maintain an office within Madhya Pradesh, with documentary evidence required during bid submission to verify state presence.
What happens if a bidder fails to upload required certificates?
Failure to upload certificates as per bid, ATC, or corrigendum can lead to bid rejection. Ensure all mandatory documents and compliance certificates are submitted in the bid package.