Indian Army Repair & Overhauling Service for Computer Printers - GEM 2026 B 8177490 - Service Provider Premises
Bid Publish Date
18-Oct-2026, 10:49 am
Bid End Date
23-Oct-2026, 11:00 am
Location
Progress
Tender Overview
The Indian Army (Department of Military Affairs) invites bids for Repair and Overhauling Service of Computer Printers, including repair of power adaptor and replacement of internal bus cables, performed at the service provider premises. The contract uses a 25% option clause permitting scope or duration adjustments, with lump-sum applicability. Key bidder requirements emphasize mandatory certificate uploads and dedicated service support channels. While exact start/end dates and estimated value are not disclosed, the scope focuses on maintaining printer functionality within military premises through specialized servicing, with emphasis on rapid, on-site response. This procurement targets qualified service providers capable of maintaining and refurbishing printer subsystems in a disciplined, secure environment.
Technical Specifications & Requirements
- Service category: Repair and Overhauling Service for Computer Printers
- Scope includes: repair of power adaptor and replacement of internal bus cables
- Delivery/location model: Service provider premises (on-site capability implied)
- Additional controls: 25% quantity/duration increase/decrease permitted at contract award; service values may adjust within 25% with consent for lump-sum work
- Compliance: Upload mandatory certificates as per Bid Document, ATC and corrigenda; dedicated toll-free/service contact required for support
- Documentation: OEM authorizations and technical compliance certificates may be expected per terms
- BOQ: No items listed; indicates non-discrete quantity data; emphasizes service capability over product sale
Terms, Conditions & Eligibility
- EMD and financial safeguards: Not disclosed in data; bidders must meet “Certificates” submission rule per ATC
- Experience/turnover: Specific years or turnover not stated; implies qualification through certificates and prior service capability
- Delivery & support: Dedicated toll-free support required; service response must meet Army standards
- Payment terms: Not disclosed; procurement terms indicate standard government service billing upon completion
- Documentation: GST certificate and PAN likely required; OEM authorizations and technical bid documents are expected
- Penalties & warranties: Not specified; ATC may impose penalties for non-compliance or delayed service
- Qualification: Service provider premises-based repair capability with access to printer components and safety compliance
Key Specifications
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Product/service names: Repair and Overhauling Service for Computer Printers
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Scope: repair of power adaptor, replace internal bus cables
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Delivery model: service provider premises
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Compliance: mandatory certificate uploads, dedicated service support
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Notes: No BOQ items; implies service-based procurement
Terms & Conditions
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25% option clause allows adjustment in quantity or duration at contract issue
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Dedicated toll-free service support required by bidder/OEM
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Mandatory certificate uploads and compliance with ATC/Corrigendum
Important Clauses
Payment Terms
Not disclosed; standard government service contracts typically include milestone-based or post-delivery payment terms.
Delivery Schedule
Delivery and service support must be provided from the service provider premises; on-site or remote troubleshooting implied.
Penalties/Liquidated Damages
No explicit LD details available; likely governed by ATC and contract award terms.
Bidder Eligibility
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Service capability to repair computer printers at provider premises
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Mandatory certificate uploads per bid terms and ATC
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Dedicated toll-free service support availability
Tender Data
Bid Details
Quantity
2
Bid Type
Two Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Repair and Overhauling Service - Computer Printers; REPAIR OF POWER ADAPTOR AND REPLACE INTERNAL BUS CABLE OF PRINTER; No; Service Provider Premises
Delivery Details
Delivery Locations
1
Delivery Cities
Baramulla
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | Baramulla | Baramulla | - | - | 2 | - | - |
Authority Records
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Documents 6
GeM-Bidding-10054039.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
6
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Required Documents
GST registration
PAN card
Experience certificates
Financial statements
EMD/Security deposit documents
Technical bid documents
OEM authorizations
Certificates uploaded per Bid Document/ATC/Corrigendum
Frequently Asked Questions
How to bid for the Indian Army printer repair tender in 2026?
To bid this Army printer repair tender, prepare mandatory documents (GST, PAN, experience, financials, EMD) and upload all certificates per ATC. Ensure dedicated service support contact is available and confirm capability to repair power adaptors and replace printer bus cables at your premises. Follow submission steps in the bid portal.
What documents are required for the printer repair service tender in 2026?
Essential documents include GST registration, PAN card, experience certificates in printer servicing, financial statements, EMD deposit evidence, OEM authorizations, and technical bid documents. Certificates must align with Bid Document and any corrigenda. Ensure service capability proof via prior refurbishing work on printers.
What are the technical requirements for printer repair and cable work?
Technical scope covers repair of power adaptor and replacement of internal bus cables in computer printers. Bidders must demonstrate capability to perform complex wiring/board-level repairs at service provider premises and supply compatible spare parts as per OEM specifications; ensure compliance with any IS or OEM standards stated in ATC.
When is the delivery/service support required for the Army tender?
The tender specifies service delivery from the service provider premises with dedicated support. Exact timelines are defined in the final contract; bidders should be prepared for prompt on-site or remote troubleshooting as per Army requirements and ATC guidelines.
What are the payment terms for the Indian Army printer service contract?
Payment terms are not disclosed in the summary; typical government contracts follow milestone-based or after-completion payment within 30 days of receipt and acceptance. Bidders must verify payment terms in the final contract and submit compliant invoices accordingly.
What qualifies for the 25% option clause in this Army tender?
The buyer can increase or decrease contract quantity or duration by up to 25% at contract issuance and maintain such adjustments post-award. For lump-sum service contracts, scope and value may expand by up to 25% with the service provider’s consent.
What is required for dedicated service support in this Army tender?
Tender requires a dedicated toll-free or telephone-based service support channel. Bidders must ensure a reliable support line for Army equipment maintenance, with documented response times and escalation procedures aligned to ATC requirements.
What is the geographic scope for this printer repair tender?
The procurement is framed for service at Army premises; the location is not explicitly stated in the summary. Bidders should confirm the deployment site and travel/onsite service provisions during the bid submission and contract negotiation.