Central Railway Cleanliness & Sanitation Services Tender Mumbai Maharashtra 2026 ISI/ISO Standards Notified 2 Years
Bid Publish Date
22-Sep-2026, 1:50 pm
Bid End Date
13-Oct-2026, 2:00 pm
EMD
₹2,45,420
Value
₹1,90,82,328
Location
Progress
Tender Overview
Central Railway invites bids for outsourcing cleanliness and sanitation services for Railway Residential Colonies at Thana Kalva, Mulund and Turbhe. Scope spans a 2-year period on an outcome-based or activity-based basis with an estimated value of ₹19,082,327.82 and an EMD of ₹245,420. The contract allows a 25% increase/decrease in quantity or duration prior to award, and up to 25% scope expansion post-award with consent for lump-sum work. The service is to be delivered at Mumbai locations under Indian Railways governance.
Technical Specifications & Requirements
- Category: Outsourcing of cleanliness and sanitation services for residential colonies
- Contract duration: 2 years from start date
- Estimated contract value: ₹19,08,23,27.82; EMD: ₹245,420
- Service provider office: must be located in the state of consignee (Maharashtra)
- Support: dedicated toll-free service number required
- Payment discipline: provider must pay staff salaries upfront and furnish PF/ESIC documentation with payments claimed
- Security/guarantee: option to submit Fixed Deposit Receipt (FDR) as PBG in favor of Sr. DFM/CSMT/Mumbai; hard copy due within 15 days of award
- Documentation: ensure upload of all required bid certificates and compliance documents; no subcontracting without prior consent
- Delivery & compliance: strict adherence to terms, with service continuity for two colonies and relocation considerations if required
Terms, Conditions & Eligibility
- EMD: ₹245,420; payment process as per GeM terms; can be submitted as an EMD/FDR
- Experience/standing: bidder must avoid liquidation or bankruptcy; undertake to disclose financial health
- Sub-contracting: not allowed without buyer’s written consent; liability remains joint and severally with contractor and sub-contractors
- Employment compliance: salaries paid by service provider upfront with statutory PF/ESIC documentation
- Office & support: local presence in Maharashtra; dedicated toll-free support channel
- Documentation: ensure submission of all requested certificates; non-submission may lead to rejection
Key Specifications
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Service category: cleanliness and sanitation outsourcing for railway residential colonies
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Contract duration: 2 years on outcome-based or activity-based basis
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Estimated value: ₹19,082,327.82; EMD: ₹245,420
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Variation clause: +/-25% in quantity or duration before award; post-award scope up to 25% with consent
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Delivery location: Railway residential colonies in Mumbai area (Mulund, Turbhe) under Central Railway
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Payment terms: salaries/wages paid upfront by vendor with PF/ESIC documentation; claim against buyer
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Security: PBG optional; FDR allowed in favor of Sr. DFM/CSMT/Mumbai account; original FDR due within 15 days
Terms & Conditions
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EMD of ₹245,420 required; payment/funding aligned to GeM terms
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Office must be located in Maharashtra; dedicated toll-free support
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25% contract quantity/duration variation allowed pre- and post-award
Important Clauses
Payment Terms
Service provider pays staff salaries upfront; claims to buyer with PF/ESIC documents; bank statements of payments required
Delivery Schedule
2-year contractual period starting from commencement; variation up to 25% permissible with consent
Penalties/Liquidated Damages
Not explicitly stated; subject to buyer terms and GeM GTC; may include service continuity penalties
Bidder Eligibility
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Not under liquidation, court receivership, or bankruptcy
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Office presence in Maharashtra with verifiable address
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Capability to pay staff salaries upfront and provide PF/ESIC documentation
Tender Data
Bid Details
Quantity
1
Similar Category
Cleaning, Sanitation and Disinfection Service - Outcome Based
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Experience Required
1 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Custom Bid for Services - Outsourcing of Cleanliness and Sanitation services for Railway Residential Colonies at Thana Kalva Mulund and Turbhe for a period of 02 (Two) years on an Outcome Based or Activity Based basis from the date of commencement o..
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
30
Delivery Details
Delivery Locations
1
Delivery Cities
Mumbai
Delivery Pincodes
400012
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Deepa Vivek Agrawal | 400012,Central Railway Dispensary Parel, Dr. Ambedkar Road, Parel (E), Mumbai - 400012. | Mumbai | Maharashtra | 400012 | Project / Lumpsum Based | - | - |
Authority Records
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Documents 15
GeM-Bidding-9881836.pdf
Main Document
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Buyer uploaded ATC document
ATC
Other Documents
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GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
2
Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar cleanliness/sanitation contracts
Financial statements or solvency proof
EMD payment proof (including if using FDR)
Technical bid documents and bid compliance certificates
OEM authorizations (if applicable) and service capability certificates
PF/ESIC compliance documents for staff payments
Office address proof in Maharashtra
Any other certificates specified in ATC/Corrigendum
Frequently Asked Questions
How to bid for Mumbai cleanliness outsourcing tender with 2-year term?
Submit the bid with all required documents: GST, PAN, experience certificates, financials, EMD ₹245,420, PF/ESIC compliance, and FDR/PBG as applicable. Ensure Maharashtra office proof and dedicated toll-free support details. Compliance with GeM terms and bidder eligibility is essential.
What documents are required for the Central Railway sanitation tender in Mumbai?
Provide GST certificate, PAN, two or more relevant experience certificates, financial statements, EMD proof, PF/ESIC documentation, technical bid documents, OEM authorizations if applicable, and Maharashtra office proof. Upload all certificates as per ATC and corrigendum.
What is the EMD amount for the Mumbai cleaners outsourcing bid?
The EMD for this tender is ₹245,420. It can be submitted via demand draft or as Fixed Deposit Receipt (FDR) in favor of Sr. DFM/CSMT/Mumbai A/C, with the original FDR due within 15 days of award.
What are the delivery and variation terms for this Railways tender?
Contract spans 2 years with an outcome/activity-based basis; contract quantity or duration may vary up to 25% before award, and up to 25% post-award with contractor consent for scope changes in lump-sum work.
What payment terms must the service provider meet for staff salaries?
The vendor must pay staff salaries upfront and then claim reimbursement from the Buyer, accompanied by PF and ESIC documentation and corresponding bank statements of payments.
What are the office-location requirements for bidders?
Bidder must maintain an office in Maharashtra (state of consignee) with documentary evidence; this ensures local service support in Mumbai colonies.
What dedicated support is required for service delivery in this tender?
Bidders must provide a dedicated toll-free service number for maintenance and complaint resolution, ensuring prompt response across Mulund and Turbhe colonies in Mumbai.
What happens if contract scope increases under 25% in this tender?
The buyer may increase contract scope up to 25% before award; after award, scope can expand by up to 25% with consent of the service provider for lump-sum adjustments.