Central Bank of India Chair & Sofa Procurement Delhi 2025 - Revolving Chair V5, Headrest, Lumbar Support

Tender Overview

The Central Bank of India seeks procurement of chairs and sofas for General Purpose use in CENTRAL DELHI (110002). Items include Revolving Chair (V5), Chair Without Wheels, and Sofa (V3) under Q2 qualification. The scope covers chairs with lumbar support, tilting lock, headrests, and armrests, with emphasis on ergonomic backrest heights and seat upholstery. The project specifies flexible quantity handling (up to 25% variation) and delivery terms linked to original order timelines. A strong differentiator is the requirement for on-site or carry-in warranty service, plus establishing a local service centre within 30 days of award. This tender targets bidders with robust after-sales support and demonstrated authority to supply office seating at scale in Delhi. The contract emphasizes reliable service, dedicated support lines, and an escalations matrix to ensure prompt service, with the option to extend delivery periods in line with variation clauses.

Technical Specifications & Requirements

• Chair types: Revolving Chair (V5), Chair Without Wheels, Sofa (V3)
• Backrest features: Low/Medium/High height options; locking tilt mechanism; lumbar support; headrest
• Seat/armrest: Upholstery material, armrests included
• Service requirements: Dedicated toll-free support, escalation matrix, functional service centre in each consignee state; establish within 30 days of award; service centre evidence required for payment release
• Warranty/maintenance: On-site or carry-in warranty with centres in the state per consignee location
• Delivery scope: Quantity variations up to 25% with extended delivery windows as per option clause
• Compliance: Clear demonstration of supply capacity and after-sales capability

Terms, Conditions & Eligibility

• EMD: Not disclosed in available data; bidders must account for standard bid security
• Delivery timeline: Original delivery period; extended period calculations apply per option clause (minimum 30 days if increased quantity)
• Payment terms: Payment release contingent on validation of functional service centre and documentation
• Post-award support: Dedicated service number and escalation matrix required
• Documentation: OEM authorization, service centre proofs, GST/PAN, financial statements, technical compliance
• Quantity variation: Purchaser may increase/decrease up to 25% of bid quantity during contract
• Warranty: Warranty terms tied to service availability and local centre establishment