BSNL Facility Management Services LumpSum Tender Palakkad Kerala 2026 - Infra Maintenance & Housekeeping Standards

Tender Overview

Bharat Sanchar Nigam Limited (BSNL)—Department of Telecommunications, seeks a lump-sum Facility Management Services contract for BSNL Exchanges and Office buildings in Palakkad, Kerala. Estimated value is ₹83,46,000. The scope includes housekeeping, infra maintenance, and consumables provided by the service provider and included in contract cost across multiple categories (Category I-IV and CSC/Office assistance, and driver/upkeeping). The tender emphasizes a flexible quantity/duration clause up to 25% and imposes a potential post-award adjustment cap of 25%. No BOQ items are listed. Unique terms include MSE concessions via Udyam Registration and the possibility of EMD exemptions for qualifying MSEs.

• Organization: Bharat Sanchar Nigam Limited (BSNL)
• Location: Palakkad, Kerala (PIN 678001)
• Product/Service: Facility Management Services – LumpSum Based (Housekeeping, Infra Maintenance, Driver Upkeep, Compound Cleaning, and Consumables)
• Estimated Value: ₹8,346,000
• Key differentiator: Multi-category scope with consumable inclusion and post-award quantity/duration flexibility up to 25%

Technical Specifications & Requirements

• Category: Facility Management Services – LumpSum Based (Categories I–IV; CSC/Office assistance; Driver/Upkeeping; Compound cleaning) with consumables included in contract
• Standards/Compliance: Not specified in the available data; bidders should assume standard facility management practices and ensure compliance with general government procurement norms
• EMD/Payment: EMD measures described via alternative instruments (DD, Fixed Deposit Receipt) and potential exemption for eligible MSEs with valid Udyam Registration (URN); submission methods include uploading scanned copies and delivering hard copies within 5 days of bid end/opening
• Delivery/Performance: No explicit delivery deadlines or performance metrics provided; bidders should prepare for service delivery across multiple sites within BSNL Palakkad premises if awarded
• Experience/Capacity: No explicit experience requirements listed; ATC highlights MSE eligibility and general supplier qualification norms
• Penalties/Warranty: Not detailed in the provided data; standard government procurement penalties may apply per GeM/BSNL terms

Terms, Conditions & Eligibility

• EMD/Performance Security: EMD via DD or FD in favor of AO (CASH) O/o GMT BSNL Palakkad; hard copy due within 5 days post bid end/opening
• MSE Exemption: Valid Udyam Registration with URN; manufacturer of offered product/service may obtain bid security exemption and must upload online validation documents
• Quantity/Duration Variability: Buyer can adjust contract quantity or duration up to 25% at issue and post-issuance; bidders must accept revised terms
• Debarment/Blacklisting: GeM debarment provisions and BSNL’s own debarment up to 3 years for violations or false information; bidders must comply with all GeM and BSNL terms
• Submission Documents: Includes GST, PAN, experience certificates, financial statements, EMD proof, technical compliance documents, and OEM authorizations where applicable
• Payment Terms: Not explicitly provided; bidders should anticipate government-standard terms and performance-based payments as per contract